2014 Nissan Murano Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Nissan Murano, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)3022.6%
- Steering2216.5%
- Visibility2115.8%
- Airbags118.3%
- Body & structure107.5%
- Engine86.0%
- Electrical86.0%
- Driver assistance75.3%
- Brakes64.5%
- Fuel system43.0%
- Interior & seats21.5%
- Suspension10.8%
- Tires & wheels10.8%
- Transmission10.8%
- Other / unspecified10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happened on side/back roads especially when changing elevation (up or down hill). The repair shop said it is throwing transmission repair codes and that this type of transmission is not worth fixing. They would simply need to order a new one from Nissan at between $7,500.00 to $8,500.00 dollars. Great money making scheme for Nissan. There are multiple complaints of this problem for the 2014 Murano and there are recalls on Nissan transmissions from other years. This seems to be a significant problem with the 2014 Murano as well and should be considered a recall situation for which Nissan is responsible.
I have done a lot of research on these Nissan Muranos and other Nissan models. There are recalls for this exact same issue on models 2015-2019 and I have a 2014. I have viewed many complaints and reviews that state owners also have problem with the CVT transmission. Mine is giving error messages and been acting up while on the interstate. It will jolt into 4 rpm and higher and stay there. This always happens on the interstate and has happened a few times on slower speed limit roads. Seems like the issue is mainly when the car is over 60mph on the interstate. It seems very dangerous and I know Nissan CVT transmission have been recalled. I only have 132,000 miles on my vehicle and many mechanics have told me that it should not be going out like this with this few miles.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Sun visors on driver and passenger sides will not stay in the up position causing visibility hazard.
My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver's door. From the research I have done I have gleaned that this is an intrinsic design flaw common on all Murano and Rouge vehicles. And replacing it with an OEM sun visor at the dealership will not remedy the problem since the one they install will also fail eventually. Nissan has turned a deaf ear and blind eye to this critical safety hazard that obstructs the driver's forward view. There should be a recall on these visors. But don't hold your breath waiting for that to happen. I, for one, am NOT going to shell out the $400 that the dealership wants for the replacement visor...nor am I going to pay $150 an hour shop labor to have it installed. People be aware that there are NON-OEM replacement visors available on eBay and Amazon in the $50 price range and if you look on YouTube there are videos showing how to simply and easily install the new visor yourself with little more than a flathead screwdriver and a phillips head screw driver. Best of luck to everyone!
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag control module and the OCS being bad. This should be a recall. As the repairs can cost easily over 2000 per Nissan Dealer and online forums.
It seems I am facing the same issue as RS19-004C - DTC B00A0-00 STORED
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The paint on my hood started peeling last spring for no apparent reason, so I brought my car to a local body shop to have it repainted, and the owner there said that he sees this all the time with Nissans that are that color and that were made around that year, but that there were no recalls for it. I let it be and just paid for the hood to be done, thinking that would be the end of it; but, shortly after that, the trunk started peeling all over, and keeps getting worse and worse; and, more recently, the sides of the car are peeling too and just getting worse and worse. I tried contacting Nissan’s headquarters about this, giving them all of this information, and they told me there’s nothing they can do because the warranty expired in 2016 (I didn’t even purchase the vehicle until 2020), and that it doesn’t matter that the body shop owner said that this is a very common problem, so I’m on my own for the cost of repainting the entire car, even though it’s clearly a manufacturing issue. I even tried contacting my local Nissan, and two workers there even also said that this is a problem they’ve seen several times, so that they also believe it’s a manufacturing issue, but that their hands are tied. At this point, I’m not sure what else to do, but it does seem entirely unfair that consumers — apparently LOTS of consumers — are having to foot the bill for something that is seemingly Nissan’s fault. Since it’s a manufacturing issue, I don’t see why there isn’t, nor why there shouldn’t be, a recall over it.
Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.
Engine failure.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The transmission has given out. There are recalls for the same year (2014) on different Nissan vehicles. There are issues that I have never had. One minute it will go then it'll shudder and not move at all even with the pedal pushed down. It goes into limp mode. There are threads and pages created just for this issue and nothing has been done about it. The car gave out on me while in traffic, pulling out into traffic, and nearly avoided causing a crash that could have ended in death or sever injury. Why is this not being addressed??? I've had the transmission flushed by Nissan and also after the incident. The vehicle is available for inspection but will need to be towed. I should not have to fork out thousands of dollars to fix a major Nissan issue. This happened with no warning. Just failure. No warning lamps or symptoms.
Problems with Nissan Murano CVT transmission - Transmission slips with loss of power/acceleration while in traffic, then jerks or lurches forward. No codes (DTC) registered for the symptoms. Dangerous for myself and other drivers as this occurs without warning. Fortunate not to end up in an accident. Nissan manuals do not recommend precautions or service for this. Now faced with all repair costs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.
2014 Nissan Murano with only 43,000 miles had the ABS acuator fail causing the brakes to go all the way to the floor. Nissan had a recall on this part for 2015-2017 Muranos. Mine is a 2014. Cost to repair is $2400 from the dealer. I called Nissan and they wouldn't budge as far as assisting with the cost even though it is a KNOWN issue. These acuators should last over 100,000 miles so mine lasted only 43% of it's lifetime. There needs to be a class-action lawsuit against Nissan for this part.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Problems with Nissan Murano CVT transmission - Transmission slips with loss of power/acceleration while in traffic, then jerks or lurches forward. No codes (DTC) registered for the symptoms. Dangerous for myself and other drivers as this occurs without warning. Fortunate not to end up in an accident. Nissan manuals do not recommend precautions or service for this. Now faced with all repair costs.
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE REVERSING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE SHOOK AND THE REAR PASSENGER TIRE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE ROAD, LAUREL, MD 20724) WHERE IT WAS DIAGNOSED THAT RUST WAS INSIDE THE FUEL INJECTION LINE ALONG WITH A ROCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2014 Nissan Murano. The contact stated that the convertible hood failed to close securely. The contact stated that the several functions failed to operate with the convertible top unlatched. The contact took the vehicle to the dealer who confirmed that the convertible hood failed and needed to be replaced. The contact was referred to a hood specialist. The vehicle had not been repaired due to the owner not being able to purchase the individual parts needed. The manufacturer was not made aware of the issue. The approximate failure mileage 35,000.
MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE. I'M SURE MY SYSTEM IS FAULTY AS WELL AND SHOULD BE REPLACED BY NISSAN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED THE 2014 NISSAN MURANO NEW FROM NALLEY NISSAN DECATUR, GEORGIA. TIRES WEARING TREAD QUICKLY; 50% AT 12800 MILES. TIRES ARE EASILY PUNCTURED. TWICE THUS FAR. RESEARCHED TO FIND THIS IS COMMON FOR THIS TIRE RESULTING IN SOME CASES TWITH BLOW OUTS. SEE WWW.CONSUMERAFFAIRS.COM/TIRES/YOKOHAMA. DURING SERVICING AND TIRE ROTATION, I WAS TOLD THAT THIS TIRE DOESN'T USUALLY COME ON THE MURANO FROM FACTORY AS IT IS CONSIDERED SUB-STANDARD. I WAS TOLD TO INFORM NISSAN. LONG STORY SHORT. BOTH TIRE MANUFACTURER AND NISSAN REFUSED TO ASSIST ME TO REMOVE THESE TIRES. TIRES ARE CONTINUING TO WEAR QUICKLY ON MY FRONT WITH NO ALLIGNMENT PROBLEMS OR ISSUES. A NISSAN SPECIALIST SUGGESTED THAT I CONTACT THE BBB IF I A NOT HAPPY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
IN 2018, I REPLACED THE ORIGINAL TIRES WITH COOPER DISCOVER SRX. THE CAR HAD ABOUT 30000 MILES AT THAT TIME. SINCE THEN, EACH TIRE HAS DEVELOPED LOW PRESSURE, ALERTED THRU TPMS, DUE TO BEAD LEAKS ON 3-4 OCCASIONS. THE TIRE DEALER BLAMES THE ALUMINUM ALLOY WHEELS AS THE FAULT. I'VE HAD NUMEROUS CARS (INCLUDING MURANO'S AND OTHER NISSANS) WITH ALUMINUM ALLOYS, AND NEVER HAD THIS PROBLEM. HISTORICALLY, COOPER TIRES FOR LIGHT TRUCKS RECALLED IN 1988 FOR BEAD ISSUES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .