Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.
The transmission shutters at low speeds and doesn’t not engage Driving in the freeway is scary
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
The contact owns a 2018 Nissan Murano. The contact stated while reversing, the rearview camera image was black. An unknown dealer was made aware of the failure and the contact was requested to pay a diagnostic testing fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
The Automatic Emergency Braking system is malfunctioning whereby for no apparent reason the AEB light comes on which disables it and also my Cruise Control. Reputable car repair shop told me that a false positive signal is sent which disables AEB. Cannot turn off in Settings. When I turn off the vehicle the AEB light will be off however it will come again for no reason after inconsistent time periods have elapsed. Contacted Nissan Customer Service and was told that there is no record of other complaints about the AEB.
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Multiple times I will get a warning that emergency braking is not available for an obstruction. But no obstruction. The FEB system light will come on out of nowhere… literally nothing around! Causing cruise control to disengage and not work again until I stop and restart the car 😡 no actually crash has occurred, but if this can’t be fixed I see it as inevitable! Please advise on what to do. This also I believe is the reason why I’ve had to replace front breaks and rotors TWICE IN 2 years!!!
The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
While driving with cruise control set at 80, I passed a vehicle and as I began to return to the driving lane from the passing lane, the control panel beeped and a warning "front radar unavailable due to obstruction" appeared and the vehicle immediately decelerated drastically and the cruise control was disengaged and disabled. I had to react quickly to avoid a rear collision by accelerating rapidly. There were no vehicles in front of me or on either side. The cruise was disabled for about 4-5 minutes. This happened a total of 12 times in a 5. 5 hour trip. I googled the problem and realized that it was ongoing for many years and involved a recall on other vehicles, but not mine.This is dangerous and should be a recall part before someone gets killed or seriously injured.
The distance measuring sensor failed on my 2018 Murano. The vehicle would suddenly brake on its own without warning, with no vehicles in its path. Then, later if a vehicle would pass you and move in front of you a warning light would go on with the message "front radar unavailable due to obstruction". There are service bulletins out on this since 2015. It is my understanding through research that Nissan received a bad lot of sensors from their OEM producer. They are aware of this, yet they refuse to issue a recall to replace these defective sensors.
I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I STARTED GETTING WORRIED THAT I WAS GOING TO CAUSE AN ACCIDENT, SO I TOOK IT BACK IT TO KERRY, IT WAS AT 62,000 MILES. THEY CALLED ME ON MONDAY 4/25 AND SAID MY TRANSMISSION WAS BAD, THE DIAGNOSTIC CAME BACK WITH AN ERROR CODE, CVT JUDDER. THEY TOLD ME I HAD TO CALL CONSUMER AFFAIRS BECAUSE THE POWERTRAIN WARRANTY EXPIRED AT 60K MILES. CONSUMER AFFAIRS SAID THEY WOULD AGREE TO PAY 50% OF THE REPAIR, EVEN THOUGH THE CAR HAD BEEN IN THE SHOP FOR THE SAME EXACT ISSUE AT 30K MILES!!! AGAIN, REPEATING THAT THE WARRANTY EXPIRED AT 60K MILES....2K MILES EARLIER!!! I GOOGLED THE ISSUE AND IT APPEARS TO BE A HUGE ISSUE WITH CVT TRANSMISSIONS, NISSAN KNOWS IT, THEY KNOW IT'S DANGEROUS, BUT WON'T DO ANYTHING ABOUT IT. THEY'VE BEEN INVOLVED IN SEVERAL CLASS ACTION LAW SUITS OVER THE SAME THING, BUT NOT NEWER MODELS. I WAS QUOTED $4200 FOR THE REPAIR, WHICH IS JUST CRAZY TO ME, ON A CAR THAT IS 3 YEARS OLD!!!! I THOUGHT NISSAN HAD A GOOD REPUTATION WHEN I SPENT $30,000 ON MY CAR, NOT KNOWING THERE WAS SUCH A HUGE ISSUE WHERE THEIR ENTIRE LINEUP OF CARS. THEY ARE CROOKS, AND I DON'T UNDERSTAND HOW THEY CONTINUE TO GET AWAY WITH THIS. THIS IS A ALSO A HUGE SAFETY ISSUE! TRANSMISSIONS ARE FAILING WHILE PEOPLE ARE DRIVING ON THE INTERSTATE, THE CAR JUST STOPS. THERE ARE A TON OF COMPLAINTS, AND THERE NEEDS TO BE A RECALL ON CVT TRANSMISSIONS!
THE AEB SYSTEM ENGAGED WITH NOTHING INFRONT OF MY VEHICLE ON JAN 19, 2021. THIS IS NOT THE INTENDED WAY OF FUNCTIONING FOR THIS SYSTEM.
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
WHILE DRIVING MY 2018 NISSAN MURANO, ALL OF A SUDDEN MY VEHICLE BEGAN TO DE-ACCELERATE AND LOST IT'S ABILITY TO ACCELERATE. I IMMEDIATELY ATTEMPTED TO PULL ONTO THE MEDIAN OF THE HIGHWAY AND REALIZED THAT MY BRAKES WERE MALFUNCTUNCTIONING, BUT BY THEN MY VEHICLE WAS AT SUCH A LOW SPEED THAT THE BRAKES WERE ABLE TO STOP MY VEHICLE WHEN THE PEDDLE WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD. THREE WARNING LIGHTS WERE INDICATED ON MY WARNING SCREEN AND MY RPM INDICATOR WAS BOUNCING UP AND DOWN. I CALLED MY DEALERSHIP (MY VECHICLE, WAS STILL UNDER FACTORY WARRANTY) AND THEY DIRECTED ME TO A NUMBER TO CALL FOR TOWING SERVICES. IN THE MEANTIME, I CRANKED MY CAR SEVERAL TIMES, AND EACH TIME THE SAME WARNING LIGHTS WERE ON, THE RPM INDICATOR CONTINUED TO BOUNCE, AND THE VEHICLE'S ENGINE WAS GEARED UP WHILE THE VEHICLE WAS SHAKING. AFTER MY VEHICLE WAS TAKEN TO THE DEALERHIP (PETRO NISSAN IN HATTIESBURG,MS) THEY TOLD ME THAT THE ONLY WAY THEY COULD DIAGNOSE AND REPAIR THE MALFUNCTION WAS TO "REPLICATE THE MALFUNCTION IN MY VEHICLE". AFTER THREE DAYS, THE DEALERSHIP SAID THAT THE MALFUNCTION WAS NOT REPLICATED SO THERE WAS NOTHING THE DEALERSHIP COULD TO REPAIR THE MALFUNCTION. THE DEALERSHIP ALSO REFUSED TO FURNISH ME WITH A LOANER CAR BECAUSE THE MALFUNCTION WASN'T DIAGNOSED. SO, I AM NOW IN A SITUATION WHERE MY CAR REMAINS UNSAFE TO OPERATE, BUT I CANNOT IN GOOD CONSCIENCE SELL OR TRADE IT IN AND ALLOW SOMEONE TO OPERATE THIS DANGEROUS VEHICLE. I AM IN A VERY PRECARIOUS SITUATION BUT CANNOT AFFORD TO SIMPLY SIDELINE THIS VEHICLE AND PURCHASE ANOTHER. NISSAN IS FORCING ME TO OPERATE A VEHICLE WHICH IS A DANGER TO THE OCCUPANTS OF THIS VEHICLE AND TO THOSE OTHERS ON THE STREETS AND HIGHWAYS.
I OWN A 2018 NISSAN MURANO SL. THERE IS A FRONT SENOR ISSUE THAT I HAVE BEEN EXPERIENCING EVER SINCE I PURCHASED THE VEHICLE, IN NOVEMBER 12, 2019. EVERY TIME I DRIVE IT, WITHOUT FAIL. SEEMINGLY RANDOM, I GET AN ERROR MESSAGE: "FRONT RADAR OBSTRUCTED" WARNING APPEARS ON PANEL. THE "COLLISION WARNING SYSTEM INACTIVE" ICON LIGHT COMES ON. AFTER A FEW MINUTES, THE WARNING MESSAGE GOES OFF; THE COLLISION WARNING SYSTEM LIGHT GOES OFF. THIS ERROR CONTINUES TO HAPPEN AGAIN ALMOST EVERY TEN MINUTES AFTER THE INITIAL ERROR MESSAGE FOR THE DURATION OF MY CAR TRIP. IT DOESN'T SEEM TO MATTER IF I'M TRAVELING ON A HIGHWAY OR COUNTRY ROAD.... OR EVEN AT A COMPLETE STOP....IT STILL HAPPENS NO MATTER WHAT, AS LONG AS THE VEHICLE IS TURNED ON.
INTELLIGENT FORWARD COLLISION WARNING SYSTEM RANDOMLY SHUTS OFF.
FORWARD COLLISION SYSTEM TURNS OFF ON A REGULAR BASIS AS YOU ARE DRIVING.
PURCHASED 2018 NISSAN MORANO SL SUV ON 12/14/2019. DRIVING FROM DEALER ON 4 LANE HIGHWAY, APPROX. 3 MI., DASHBOARD DISPLAYED 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. IT HAS RANDOMLY DISPLAYED THIS EVER SINCE. NISSAN DEALER STATED THEY HAVE BEEN 'DESENSITIZING' THE RADAR AS A REMEDY BUT DENIED HAVING ANY PREVIOUS KNOWLEDGE OF THIS DEFECT.
WHEN DRIVING IN CRUISE CONTROL, THE VEHICLE WILL SUDDENLY FLASH A SIGNAL STATING "FRONT RADAR OBSTRUCTION, UNAVAILABLE" WHICH DISENGAGES THE BRAKING SYSTEM WHILE DRIVING IN CRUISE CONTROL, . THIS ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY BECAUSE THE RADAR FAILED TO ALERT AND AUTOMATICALL SLOW CAR DOWN. THIS ALSO CAUSES A HAZARD WHEN DRIVING ON REGULAR STREETS AS ALL OF A SUDDEN THE SIGNAL FLASHES INEXPLICABLY AND UNPREDICTABLY WHICH CAUSES A DISTRACTION WHILE DRIVING.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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