2019 Nissan Murano Driver assistance Problems

The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

NHTSA ID

11698240

Incident

May 7, 2025

Mileage

48,000 mi

Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.

NHTSA ID

11598344

Incident

Jul 2, 2024

The contact owns a 2019 Nissan Murano. The contact stated that on two occasions while in reverse, the camera turned blue and failed to operate as intended. The contact also stated that on five separate occasions, while in reverse, the camera failed to operate as intended. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 25,500.

NHTSA ID

11593443

Incident

Jun 5, 2024

Mileage

25,500 mi

I was driving about 30 mph on an empty street when the car slammed on the brakes. The sequence was three beeps, then red warning message on instrument panel, then immediate hard braking to almost a dead stop. There was no traffic ahead of me or behind me. Had there been someone behind me they would have hit me. Had I been around cross traffic expecting me to clear, they would have hit me. Two Nissan dealers have inspected the forward emergency braking system and found nothing. Nissan North America will not authorize any additional work unless a dealer finds a problem. In addition to this big problem, there have been two times when a message that forward emergency braking was not available due to obstruction.

NHTSA ID

11589667

Incident

Apr 29, 2024

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

NHTSA ID

11538885

Incident

Aug 9, 2023

IM SEEING WATER IN MY LEFT HEAD LAMP . AND IM FINDING OUT THAT A LOT OFF PEOPLE ARE HAVING THIS SAME PROBLEM .. NISSAN IS AWARE OF THIS ISSUSE AND NOT DOING ANYTHING ABOUT THERE ISSUE . BECAUSE OF THE WATER ISSUEMY BULBS CONTINUE TO BURN OUT

NHTSA ID

11510559

Incident

Feb 28, 2023

The contact owns a 2019 NISSAN MURANOSUV FWD. The contact stated that while driving her vehicle at approximately 30 MPH, the brake warning light had illuminated . The contact stated that she attempted to use her divers assist , however it was not working. The contact stated that when she took her vehicle to the dealer to have her brakes repaired , she was advised that her brake may intermittingly fail , and that she needed to replace the abs motor . The contact stated that she did have her vehicle repaired , however she was advised that there was a recall on the same model vehicle , for a different year , for the failure she was experiencing. The contact stated that she then contacted the dealer , who advised her that there was no open campaign on her model , so there was nothing that could be done. The failure mileage was 54,436

NHTSA ID

11456321

Incident

Mar 4, 2022

Purchased the Car 8/2019. 2/3 Times Per Year, and always in a parking garage, The Forward Collision Warning is Triggered for No Reason and the Car Slams on the Breaks Automatically. It's Dangerous and Jarring. Everytime It has happened there have been 0 Cars Around Me, and no reason for it to happen. This needs to be fixed.

NHTSA ID

11449617

Incident

Sep 15, 2021

In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the speed limit of 80 mph downhill on Interstate 15 through the State of Utah. What is dangerous and unsafe, however, is the speed of the vehicle increasing by 10 to 15 + mph within a short distance because the cruise control fails At that point it is necessary to ride the brakes, manually shift down or risk a speeding ticket or a serious accident. In the many vehicles we have owned, the cruise control operated to keep the vehicle at or near the set speed even while going downhill. When I posted the issue on CarGurus website nine other people complained of the same problems with new Nissans. This is truly dangerous to an unsuspecting driver. Because I winter in Arizona, I took the vehicle to Jim Click Nissan in Tucson and explained the problem. After a road test the shop foreman agreed the cruise control was acting as I had described and didn’t feel it was right. However, Nissan headquarters advised that the cruise control was supposed to operate that way. Once I returned to Helena, Montana, last spring, I took the car to Kenny Simpson Nissan. That service department also agreed that the cruise control was not operating correctly but again Nissan argued that it was supposed to operate that way. So two dealers reproduced and confirmed the problem but the manufacturer takes the position that it is supposed to operate in this extremely unsafe manner.

NHTSA ID

11438147

Incident

Aug 21, 2019

Purchased demo Murano in August 2019 with 4500 miles. Took it back to dealership in January 2021 after the orange forward emergency braking warning light appeared on dash. They said it was not covered under warranty. September 2021 at 18000 miles the waring light and the 'Malfunction warning' text both displayed without driver input. Normal driving condition and no vehicle in front of me to hint potential collision so there is no reason to alert driver.

NHTSA ID

11433236

Incident

Sep 12, 2021

When I leave the parking structure at my office, my front emergency brake gets triggered. Today was the third time this happened. From my research, there are several class action lawsuits. We leased the car in 10/2019, but purchased it around 01/2021. 1)The first time it happened it, the brake pedal automatically released from under my foot, slammed on the brake and came to a screeching stop. I was not going down, but on a level wrapping around. I was driving less than 10 mph in the structure. Thankfully, no one was around me. If someone was behind, they would have definitely hit me. 2) Second was a few weeks ago. Again, same parking structure, but going down. No one was around. The car beeped a few times and saying it triggered the "driving aids" and car quickly braked automatically and screeched, but not like the first time. 3) Third time today. It didn't even beep and screeched. Again, same parking structure going down. It screeched and jerked the brake, but not as forcefully as the first time. Each time, I have pulled over and shut off this "feature." However, the feature is set to be automatically "on" and have to manually shut it off at each time the car is restarted.

NHTSA ID

11420288

Incident

Jun 9, 2021

Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.

NHTSA ID

11418661

Incident

Apr 13, 2021

ON MULTIPLE TIMES, IN CLEAR WEATHER WITH NO CARS IN FRONT OF ME, DRIVING AT 40 MPH THE AEB WARNING LIGHT COMES ON. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR DIAGNOSIS AND REPAIR WITH NO RESOLUTION. THE FIRST TIME, THE DEALER RECALIBRATED THE SYSTEM, AND ON THE SECOND TIME IN FOR REPAIR, THE DEALER SAID NO CODES WERE INPUT INTO THE ON BOARD COMPUTER, SO NOTHING COULD BE DONE DESPITE MY CELL PHONE VIDEO SHOWING THE INCIDENTS OCCURRING.

NHTSA ID

11390641

Incident

Jan 22, 2021

Mileage

5,000 mi

THE PROBLEM WITH THIS VEHICLE IS THAT THE AEB WARNING LIGHT KEEPS COMING ON AND THEN RANDOMLY GOING OFF ON THE DASH WHILE I'M DRIVING, AND I FEEL UNSAFE IN THIS VEHICLE NOT KNOWING WHETHER THE AEB AND FRONT END/REAR END CRASH AVOIDANCE SYSTEMS ARE WORKING OR ARE NOT WORKING. I TOOK THE VEHICLE INTO MY LOCAL DEALER, MICHAEL JORDAN NISSAN IN DURHAM, NC, ON MONDAY NOVEMBER 16, 2020, TO FIND OUT WHAT WAS WRONG. THE AEB INDICATOR LIGHT WAS NOT ON WHEN I DROVE IN. THE DEALER'S SERVICE DEPARTMENT COULD NOT ASCERTAIN IF ANYTHING WAS WRONG OR NOT, OR WHY THE LIGHT WAS COMING ON AND GOING OFF, OR PROVIDE ME WITH OPTIONS. AS I LEFT THE DEALERSHIP TO GO TO A DOCTOR'S APPOINTMENT, THE AEB WARNING LIGHT WENT ON--I COULD NOT RETURN TO THE DEALERSHIP, WHERE I HAD BEEN FOR ALMOST 3 HOURS, BECAUSE OF MY DOCTOR'S APPOINTMENT. I FEEL UNSAFE IN THIS VEHICLE AS I NEVER KNOW IF THE AEB SYSTEM IS OR IS NOT WORKING.

NHTSA ID

11376848

Incident

Nov 1, 2010

Mileage

10,300 mi

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE MEARS NISSAN DEALER, LOCATED AT: 4825 TUSCARAWAS ST W, CANTON, OH 44708 WHERE THE TECHNICIAN ROAD TESTED THE VEHICLE AND STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE AND OF THE FAILURE AND STATED THAT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,370. *JS

NHTSA ID

11339372

Incident

Aug 7, 2019

Mileage

6,370 mi

WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE FEEL THAT THIS IS A SAFETY ISSUE. FOR EXAMPLE, APPARENTLY AUDI, MERCEDES BENZ AND SUBARU ALL HAVE CRUISE CONTROL SYSTEMS THAT LIMIT SPEED INCREASE DOWNGRADE TO ABOUT 2 MPH. IT SEEMS THAT AN ALMOST $50,000 CAR FROM NISSAN SHOULD BE AS SAFE.

NHTSA ID

11271206

Incident

Sep 12, 2019

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *AS

NHTSA ID

11222537

Incident

Jun 11, 2019

Mileage

3,076 mi