2017 Nissan NV3500

The motor developed rod knock as the vehicle was traveling down the highway. The low oil pressure light came on along with an audible warning. This vehicle has previously been repaired by the dealer for the same issue at 97,273 miles (the engine needed to be replaced). This issue has now reoccured at 156,310 miles (less than 60,000 miles later). This engine failure could result in the vehicle stalling on the highway resulting in a collision.

NHTSA ID

11644651

Incident

Feb 24, 2025

On July 4, 2023 I was backing out of a driveway and put my vehicle back into Drive. A piece out of the steering column fell at my feet. I pulled back into the driveway and could not get the vehicle to shift into park to be able to remove the keys from the ignition. We used the emergency brake. The cover had to be removed from the column and a piece was found to have stripped. We made a makeshift piece to hold it together to shift the vehicle into park and remove the keys. The white piece in the picture had a steel bolt that had stripped the aluminum housing threads and both had fallen out. They helped control the shifting. Nissan was contacted and they agreed to cover half of the repair. This should have been completely covered since it is not an item that can be covered by a warranty and never should have failed in the first place.

NHTSA ID

11534808

Incident

Jul 4, 2023

Passenger seat heater heating element burned through foam cushions of bottom of seat. Contacting bottom steel seat support. Cabin filled with smoke and forced me to pull vehicle over on side of road. Smoke stopped after vehicle was turned off and seat was inspected. Visible burn on bottom of cushion. Wiring harness to seat unplugged to drive vehicle home.

NHTSA ID

11522320

Incident

Mar 24, 2023

TH REAR A/C QUIT BLOWING HARD AND MY KIDS GET VERY HOT. THE VAN IS ONLY 2.5 YEARS OLD AND HAS A POOR DESIGN IN DUCT WORK OR SOMETHING THAT CAUSES THIS ISSUE IN THE REAR AIR.

NHTSA ID

11331400

Incident

Jun 15, 2020

Mileage

52,340 mi

MY CAR WOULD REV UP REALLY LOUD AFTER I STARTED IT AND WOULD LAST FOR 1 MINUTE OR 1 MINUTE AND HALF UNTIL I DEPRESS THE ACCELIRATOR . RECENTLY MY CAR WILL KEEP ON REVVING UP IN LOW SPEED AND WHILE IN INTERSTATE, I COULD FEEL THE ENGINE REALLY LOUD WHILE DRIVING AT HIGH SPEED AND I WON'T SPEED UP IN LOW SPEED EXCEPT GIVING LOUD SOUND. I FEEL ITS DANGEROUS NOT SAFE TO DRIVE WHEN IT DO THAT.

NHTSA ID

11283130

Incident

Nov 28, 2019

Mileage

16,000 mi

THIS VEHICLE WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. WHILE DRIVING, THE AIR CONDITIONING AIR FLOW TO THE BACK THREE ROWS OF SEATS IS INSUFFICIENT. DUE TO INSUFFICIENT AIRFLOW, TEMPERATURES WITHIN THE VEHICLE REMAIN AT OR NEAR THE OUTSIDE (AMBIENT) TEMPERATURE FOR EXTENDED PERIODS OF TIME. THIS IS A DANGEROUS CONDITION WHEN THE OUTSIDE TEMPERATURE IS ABOVE 100 DEGREES FAHRENHEIT. WHEN MEASURED FROM THE REAR SEAT, IT TAKES OVER 30 MINUTES FOR THE INTERNAL TEMPERATURE TO GET BELOW 90 DEGREES FAHRENHEIT, WHICH CAN CAUSE DEHYDRATION OR HEAT STROKE IN CHILDREN. IT TAKES ABOUT 40 MINUTES FOR INTERNAL TEMPERATURES TO DROP BELOW 80 DEGREES IN THE REAR SEAT. UPON INSPECTION BY A FACTORY AUTHORIZED TECHNICIAN, IT WAS STATED THAT 'THE VEHICLE IS WORKING AS DESIGNED,' AND NO SOLUTION WAS OFFERED.

NHTSA ID

11252027

Incident

Aug 15, 2017

Mileage

738 mi

TWO TIMES WITHIN 12 MONTHS OUR CHECK ENGINE LIGHT CAME OF AND THE ENGINE STARTED MAKING NOISE LIKE TWO METAL DISCS ARE RUBBING AGAINST EACH OTHER. THIS HAS HAPPENED WHEN WE JUST RECENTLY FILL UP THE TANK AND THEN HAVE A LARGE TEMPERATURE SWING FROM HOT TO COLD. THE FIRST TIME THE GUY SAID IT IS BAD GAS...I FIND IT HARD TO BELIEVE WE GOT BAD GAS FROM TWO DIFFERENT GAS STATIONS WITHIN 12 MONTHS.

NHTSA ID

11206782

Incident

May 10, 2019

Mileage

16,253 mi

FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.

NHTSA ID

11092788

Incident

May 8, 2018

Mileage

10,790 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.