Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Mar 11, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 89 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1997 Nissan Quest submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureBrakesElectrical+3 more
Filed Mar 11, 2004
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
NHTSA ID
10065301
Incident
Mar 20, 2002
Mileage
57,822 mi
Body & structure
Filed Jul 1, 2002
DOORS LOCK AUTOMATICALLY IN HOT WEATHER. CONSUMER FEELS CHILDREN COULD BE IN DANGER. *AK *YH
NHTSA ID
8013000
Incident
Jun 12, 1998
Body & structure
Filed Mar 11, 2002
WHEN OPENING HATCHBACK DOOR,WITHOUT WARNING, THERE WAS A LOUD NOISE, RESULTING IN A PART OF SPRING MODULE BREAKING OFF. *AK
NHTSA ID
8005308
Body & structure
Filed Oct 13, 2001
DOOR LOCKS LOCK AND UNLOCK BY THEMSELVES. WHEN I WALK TO THE OTHERSIDE TO REMOVE MY CHILDREN, THE DOORS WILL AUTOMATICALLY LOCK UNDER MY HAND. I HAVE HAD MY CHILDREN LOCKED IN THE VAN DUE TO THIS MALFUNCTION, BUT FORTUNATELY WAS AT MY HOME. I HAVE HAD IT IN FOR REPAIR 3 TIMES. FIRST THE DEALERSHIP SAID THEY COULD NOT GET THE CARD TO REPEAT THE MALFUNCTION. I CONTINUED TO COMPLAIN AND THEN THE SLIDING DOOR ACTUATOR WAS REPLACED WITH NO RESOLUTION OF PROBLEM. I TOOK THE VAN BACK AND THE DRIVERS MAIN LOCK AND UNLOCK SWITCH WAS REPLACED AND STILL TO THIS DAY THE VEHICLE HAS "POSSESSED" LOCKING SYSTEM. THE DEALERSHIP SAID THEY CAN ONLY NOW TRY TO OPEN THE DOOR PANEL AND GREASE THE CONTACTS WITH A WATERPROOF GREASE AS THEY BELIEVE MOISTURE MAY BE SHORTING OUT THE SYSTEM, BUT THEY CAN GIVE ME NO PROMISE THAT THIS WILL FIX THE PROBLEM. I HAVE SPENT A LOT OF TIME AND MONEY ON THIS PROBLEM AND I AM ABSOLUTELY TERRIFIED OF LOCKING MY CHILDREN IN THE CAR. THE DEALERSHIP SAID THEY HAVE NEVER HAD THIS PROBLEM BEFORE WITH THE QUESTS, BUT MY HUSBAND SAID HE SAW THIS ON TV AND THAT NISSAN HAS NO FIX FOR THE PROBLEM. I JUST WANT TO KNOW WHO I SHOULD GET TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
753200
Incident
Oct 1, 1999
Body & structure
Filed Oct 12, 2001
THE POWER DOOR LOCK SYSTEM APPEARS TO INTERMITTENTLY LOCKS ITSELF. THIS USUALLY OCCURS WITH THE VEHICLE NOT MOVING WHEN I OPEN THE DRIVER SIDE DOOR MANUALLY AFTER ENERGIZING THE REMOTE CONTROL.*AK
NHTSA ID
753163
Incident
Oct 12, 2001
Body & structure
Filed Sep 10, 2001
RECENTLY SAW A STORY ON THIS ON CBS NEWS, SON HAS BEEN TRAPPED IN CAR, WIFE HAD TO CLIMB IN THROUGH SUNROOF.*AK
NHTSA ID
751993
Incident
Feb 20, 2001
Body & structure
Filed Sep 7, 2001
SINCE 1999, DOORS LOCK WITHOUT ANY WARNING. HAPPENS WHILE DRIVING DOWN ROAD & WHEN STOPPED, ENGINE RUNNING OR NOT. WHEN DOORS UNLOCKED, THEY WILL IMMEDIATELY RE-LOCK THEMSELVES. SEEMS TO LITERALLY RESIST UNLOCKING. WILL LOCK WHILE TRYING TO OPEN DOORS AND WILL STOP DOORS FROM OPENING.*AK
NHTSA ID
751884
Body & structure
Filed Aug 7, 2001
WHEN GOING IN OR OUT OF THE VEHICLE ALL DOORS WILL AUTOMATICALLY LOCK. SOMETIMES WHEN GETTING OUT DOORS WILL LOCK BEFORE GETTING CHILDREN OUT. A CHILD CRAWLED IN, AND DOORS LOCKED. CONSUMER HAD TO GET KEY TO LET CHILD OUT.*AK
NHTSA ID
893633
Incident
Nov 20, 2000
Body & structure
Filed Jul 20, 2001
CONSUMER STATES THE ELECTRIC DOOR LOCKS WILL LOCK THE VEHICLE WITH NO SIGNAL FROM THE DOOR LOCKING BUTTONS OR THE REMOTE DEVICE.*YH
NHTSA ID
562159
Body & structureSteering
Filed Mar 7, 2001
PASSENGERS ARE GETTING TRAPPED INSIDE VEHICLE AND LOCKS CANNOT BE SECURED FROM OUTSIDE DUE TO A DEFECT WITHIN LOCKS AND ALARM SYSTEM. DEALER HAS HAD VEHICLE 8 TIMES, BUT CANNOT DETERMINE CAUSE OR FIX DEFECT.*AK CONSUMER STATES PARTS HAVE BEEN REPLACED 6 TIMES AND LOCKS HAVE NOT WORKED SINCE PURCHASE OF VEHICLE. *SLC
NHTSA ID
882357
Incident
Jul 10, 1997
Body & structure
Filed Mar 4, 2001
DOOR LOCKS WILL LOCK AND UNLOCK ON THEIR OWN. AT TIMES SLIDER WON'T OPEN PREVENTING OCCUPANTS FROM EXITING VEHICLE. FRONT DOORS HAVE LOCKED AND COULDN'T BE UNLOCKED TRAPPING OCCUPANTS IN CAR. LOCKS ON DOOR SHOW VEHICLE LOCKED, ALARM CAN BE SET BUT FRONT DOORS CAN BE OPENED. NO WAY TO KNOW IF VAN IS REALLY LOCKED OR NOT. VAN WILL SOMETIMES LOCK ON THEIR OWN SOMETIMES LOCKING US OUT. VAN HAS BEEN REPAIRED 8 TIMES BUT PROBLEM STILL CONT. DOOR ACTUATORS HAVE BEEN REPLACED 5 TIMES BUT STILL MALFUNCTION AT TIMES. AT TIMES ALARM WILL GO OFF BY ITSELF AND CAR CAN BE STARTED AND DRIVEN WITH ALARM SOUNDING.*AK
NHTSA ID
741908
Incident
Jul 10, 1997
Body & structure
Filed Mar 2, 2001
POWER DOOR LOCKS ENGAGE WITHOUT THE CONTROL BEING TOUCHED. THIS HAS HAPPENED BOTH WHILE DRIVING, AND WHILE PARKED. *AK
NHTSA ID
741786
Incident
Mar 1, 2001
Body & structure
Filed Sep 28, 2000
ERRATIC OPERATION OF THE ELECTRIC DOOR LOCKS HAS PREVENTED ACCESS THROUGH THE SLIDING SIDE DOOR, AND OCCASIONALLY HAS PREVENTED PASSENGERS FROM EXITING THROUGH THE SLIDING DOOR (THEY WERE LOCKED IN). THE KEYLESS REMOTE SOUNDS LIKE IT IS LOCKING THE DOORS, BUT INTERMITTENTLY LEAVES THE SLIDING DOOR UNLOCKED.
NHTSA ID
732753
Incident
Oct 1, 1998
Body & structure
Filed Oct 15, 1999
ALL ELECTRICAL DOOR LOCKS ARE WORKING INTERMITTENTLY. CONSUMER HAD THE VEHICLE IN REPAIR SHOP TWICE. STILL, DEALER CAN'T DETERMINET THE CAUSE. *AK
NHTSA ID
850899
Incident
Apr 1, 1999
Body & structureElectrical
Filed Aug 23, 1999
ALL THE DOORS ARE LOCKING UP AUTOMATICALLY WHENEVER CONSUMER GETS OUT OF THE VEHICLE. ALSO, WHENEVER CONSUMER TAKES THE KEY OUT OF IGNITION, OR WITH THE KEY IN THE IGNITION, VEHICLE IS STILL RUNNING. *AK
NHTSA ID
845619
Incident
May 1, 1999
Body & structure
Filed Jun 26, 1998
Crash reported1 injury reported
DURING A VEHICLE CRASH THE WINDOW AND DOOR LOCKS MALFUCNTIONED WHILE BEING IN A "LOCKED" POSITION, AND THE OCCUPANT WASN'T ABLE TO GET OUT OF THE VEHICLE, HAD TO GO THROUGH A BROKEN WINDOW TO GET OUT. *AK
NHTSA ID
824729
Incident
Apr 2, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own