1997 Nissan Quest Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Nissan Quest, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure1613.6%
- Electrical1411.9%
- Fuel system119.3%
- Airbags108.5%
- Interior & seats97.6%
- Engine97.6%
- Visibility86.8%
- Brakes75.9%
- Seat belts54.2%
- Suspension54.2%
- Driver assistance43.4%
- Heating & air conditioning43.4%
- Steering43.4%
- Tires & wheels43.4%
- Transmission32.5%
- Powertrain (other)32.5%
- Other / unspecified21.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
DOORS LOCK AUTOMATICALLY IN HOT WEATHER. CONSUMER FEELS CHILDREN COULD BE IN DANGER. *AK *YH
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB
I HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM IN THIS VAN. VARIOUS LIGHTS WILL COME ON WHEN I TURN ON THE OPERATING LIGHTS AT NIGHT, BUT SOME WILL RANDOMLY NOT WORK. FOR EXAMPLE, THE LIGHTS ON THE HEATER WILL SOMETIMES COME ON IF I PUSH BUTTONS UP AND DOWN THE PANEL, OR TURN THE FAN OFF AND ON. SOMETIMES I CAN GET THE LIGHTS ON THE AM/FM CASSETTE TO COME ON IF I PUSH VARIOUS BUTTONS FOR THE RADIO STATIONS. THE LIGHTS ON THE DASHBOARD HAVE GONE OUT COMPLETELY BY DEGREES. I CURRENTLY HAVE A DARK DASHBOARD. THESE PROBLEMS STARTED HAPPENING THE DAY I BOUGHT THIS VEHICLE USED, AND I TOOK IT BACK TO SOMERSWORTH NISSAN (IN SOMERSWORTH, NEW HAMPSHIRE) WHERE I BOUGHT IT. BUT FIRST THEY SAID THEY COULD NOT GET THE PROBLEM TO HAPPEN, SO I TOOK IT BACK EXACTLY WHEN IT WAS HAPPENING ONCE, AND THAT TIME THEY SAID THEY COULD NOT FIX THE PROBLEMS, THAT IT MUST BE ELECTRICAL AND WOULD COST ME A LOT OF MONEY TO FIGURE OUT WHAT IS WRONG AND FIX IT. THIS DEALERSHIP ALSO FORCED ME TO PURCHASING A ONE YEAR WARRANTY ON THE VEHICLE, AND WHEN I TRIED TO CANCEL THE WARRANTY WITHIN THE TIME THE CONTRACT ALLOWED, THEY REFUSED TO ALLOW ME TO CANCEL IT, AND SAID, SO SUE US!. THEY KNEW I WAS A SINGLE MOM, WHO WAS TRYING TO FIND A CAR THAT WOULD ACCOMMODATE MY SIX CHILDREN, AND THEY KNEW I COULD NOT AFFORD TO TAKE THEM TO COURT. SINCE PURCHASING THIS CAR THREE YEARS AGO FROM SOMERSWORTH NISSAN IN SOMERSWORTH, NEW HAMPSHIRE, I HAVE BEEN MADE AWARE OF MANY ILLEGAL AND DIRTY BUSINESS DEALINGS WITH OTHERS.*AK
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08. *JB
TL*THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT SMELLS GASOLINE IN THE PASSENGER COMPARTMENT WHEN THE VEHICLE IS STARTED. WHEN THE HEAT IS ACTIVATED, THE ODOR INTENSIFIES. THERE IS NO VISIBLE LEAK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE IS MORE THAN TEN YEARS OLD. THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 12/31/07 *BF UPDATED *JB
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.
1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT. *AK
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DOOR LOCKS AND UNLOCKS BY ITSELF AT RANDOM. NOT ALL DOOR LOCKS WILL LOCK WHEN THE DOOR LOCK BUTTON IS PRESSED. *TR
THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING. *NM
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THERE IS A STRONG SMELL OF FUMES, AND NOISE COMING FROM THE DEFOGGER WHEN THE AIR CONDITIONER IS TURNED ON, DISTRACTING THE CONSUMER FROM THE ROAD. THIS COULD CAUSE AN ACCIDENT.*AK
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
NEW BRAKE SHOES DUE TO NOISE. MJS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
MY SON RECENTLY GRADUATED TO A BOOSTER SEAT. I PURCHASED COSCO TRAVELER HIGH BACK BOOSTER. MY SON FITS ALL OF THE SPECIFICATIONS FOR THIS BOOSTER SEAT. I INSTALLED IT PROPERLY. MY SON WAS IN THE BOOSTER SEAT. AS I WAS DRIVING ALONG THE FREEWAY MY SON DROPPED HIS BOOK ON THE FLOOR. HE LEANED FORWARD TO PICK IT UP FROM THE FLOOR AND THE ARM OF THE BOOSTER SEAT CAUSED THE SEAT BELT BUTTON ON THE LATCH TO DEPRESS, WHICH THUS UNBUCKLED THE SEAT BELT AND CAUSED MY SON TO FALL OUT OF HIS SEAT WHILE REACHING FOR HIS BOOT. THE SEAT BELT UNBUCKLES EVERY SINGLE TIME MY SON LEANS FORWARD AT ALL DUE TO THE "ARM" OF THE BOOSTER SEAT. IT IS MY OPINION THAT IN THE EVENT OF AN ACCIDENT, THE FORCE OF HIS BODY WEIGHT AGAINST THE SEAT BELT WOULD CAUSE THE SEAT BELT TO UNBUCKLE. THUS THE RESTRAINT WOULD NOT BE RESTRAINING HIM. *NM
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
THERE IS LOUD KNOCKING NOISE COMING FROM RIGHT REAR OF VEHICLE FOR WHICH DEALER CANNOT IDENTIFY THE CAUSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE STOPPED WITH FOOT ON BRAKE. WITHOUT WARNING VEHICLE SURGED FORWARD INTO REAR END OF VEHICLE IN FRONT. THE IDLE WAS RACING SO FAST THAT THE BRAKE WAS UNABLE TO HOLD THE VEHICLE. IDLE KEPT RACING UNTIL THE VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. CAR HAD BEEN EXPERIENCING INTERMITTENTLY SIGNIFICANT FORWARD SURGES WHEN THE A/C COMPRESSOR KICKED ON. THE PROBLEM WAS REPORTED TO NISSAN SEVERAL TIMES. ALL TIMES THE DEALER ADVISED THAT THE TECHNICIAN COULD NOT REPRODUCE THE PROBLEM.
GAS PEDAL STICKS, ALMOST CAUSED NUMEROUS ACCIDENTS. VEHICLE HAS NOW BEEN SOLD. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
VEHICLE STOPPED WITH FOOT ON BRAKE. A/C COMPRESSOR KICKS ON AND VEHICLE'S IDLE STARTS TO RACE SO FAST THAT THE BRAKE DOES NOT HOLD THE VEHICLE WHICH CAUSES THE VEHICLE TO REAR-END THE VEHICLE IN FRONT. IDLE KEPT RACING UNTIL VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. *JB
CAR STALLS/DIES.. WHEN DRIVING LONG DISTANCE.DEALER SAYS NOTHING WRONG. CANNOT FIND PROBLEM. TWICE STALLED ON HIGHWAY. TWICE STALLED ON FASTRAK/CARPOOL. TOWED. PURCHASED CAR 3/02 W/56K SERVICE. HAD L SERVICE WARRANTY WORK DONE. AIR CONDITIONER (A/C) NEVER REALLY WORKED GREAT AS LIKE OTHER CARS. SOME DAYS IT WORKS SOMEDAY NOT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
BATTERY BLEW UP WHEN CAR STARTED, STEERING GRINDS ON TURNS (WON'T PASS INSPECTION!), TWO MIDDLE WINDOWS THE CLOSING DEVICES EACH FELL APART AT SEPARATE TIMES, CHECK ENGINE LIGHT IS ON AND WON'T GO OFF, MECHANICS CAN NOT FIND SOURCE OF PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHILE DRIVING AT 65 MPH CONSUMER HEARD AN EXPLOSION AND SLOWED DOWN. VEHICLE WAS PULLED OVER ON TO THE SHOULDER, WHERE THE CONSUMER NOTICED THAT THE ENTIRE SIDEWALL OF THE TIRE WAS BLOWN OUT. *AK
HAVE A SET OF REGATTA II, 215SR75. @25,000 - 30,000 MILES ON TIRES. EXPERIENCED SHIMMYING AT LOW SPEEDS AND VIBRATION AT HIGH SPEEDS. CHECK INFLATION FREQUENTLY AND PUT AIR IN WHEN NECESSARY. HAD A PASSENGER SIDE REAR TIRE BLOW OUT RECENTLY. APPEARED AS IF SIDE WALLS HAD BURST. NEVER SEEN ANYTHING LIKE IT IN ALL MY LIFE. (SIDE NOTE: HAD RECENTLY HAD BRAKE PADS REPLACED, THE TIRE IN QUESTION WAS ON THE FRONT, MECHANIC DISCOVERED TIRE TO BE SERIOUSLY OUT OF BALANCE AND HAD DIFFICULT TIME TRYING TO BALANCE IT, WHICH IS WHY HE PUT IT ON THE REAR) AFTER TIRE BLEW OUT THE TIRE DEALER SAID SIDE WALLS WERE PROBABLY WEAKENED BY UNDERINFLATION MOST LIKELY CAUSED BY A SLOW LEAK. THIS EXPLANATION IS INADEQUATE. HE REPLACED THE TIRE AT FULL PRICE MINUS $11.00 AND SAID IT WAS NOT A WARRANTY ISSUE AS THE WARRANTY ONLY COVERED TREAD WEAR. AFTER REPLACING THE TIRE THE VEHICLE (NISSAN QUEST MINIVAN) STILL SHIMMIES AT LOW SPEED AND VIBRATES AT HIGH SPEED. MY CONCERNS ARE: 1. ARE THE THREE REMAINING ORIGINAL REGATTA II TIRES IN IMMENENT DANGER OF EXPLODING LIKE THE OTHER ONE? 2.CONSIDERING THE DIFFICULTY BALANCING THE ONE TIRE THAT BLEW, WAS THAT TIRE DEFECTIVE? 3. COULD THE SAME PROBLEM BE OCCURING IN MY OTHER 3 TIRES CREATING A SERIOUS, DANGEROUS SITATION? *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSAXLE LOCK-UP TORQUE CONVERTER APPEARED TO NOT DISENGAGE. COULD NOT STOP VEHICLE WITH BRAKING. SHIFTED TRANSMISSION TO NEUTRAL AND LOCK-UP TORQUE CONVERTER DISENGAGED.*AK
CONSUMER TOOK VEHICLE TO BE INSPECTED BY NISSAN, THEY FEEL THE ACCIDENT WAS A RESULT OF HUMAN ERROR, ALSO THE BATTERY FORMS CORROSION QUICKLY. SEVERAL TIMES CONSUMER HAS CLEANED BATTERY CABLES ONLY TO HAVE THE CORROSION COME BACK. *JG
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED. BRAKE PEDAL WENT TO THE FLOOR, VEHICLE HAD NO BRAKING ABILITY, AND DRIVER HAD TO USE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. DEALER REPLACED THE RIGHT WHEEL, LEFT MIDDLE PLUNGER ON THE WHEEL CYLINDER WHICH BROKE FOR NO APPARENT REASON. DEALER SAID THIS WAS THE FIRST TIME THEY HAD EVER SEEN THIS DEFECT. *AK *ML
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .