1997 Nissan Quest Owner Complaints

TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.

NHTSA ID

10726313

Incident

Jun 8, 2014

Mileage

80,000 mi

TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.

NHTSA ID

10378637

Incident

Nov 23, 2010

Mileage

105,000 mi

DOOR LOCKS AND UNLOCKS BY ITSELF AT RANDOM. NOT ALL DOOR LOCKS WILL LOCK WHEN THE DOOR LOCK BUTTON IS PRESSED. *TR

NHTSA ID

10326038

Incident

Mar 1, 2010

Mileage

97,000 mi

TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08. *JB

NHTSA ID

10231194

Incident

Jun 13, 2008

Mileage

119,747 mi

TL*THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT SMELLS GASOLINE IN THE PASSENGER COMPARTMENT WHEN THE VEHICLE IS STARTED. WHEN THE HEAT IS ACTIVATED, THE ODOR INTENSIFIES. THERE IS NO VISIBLE LEAK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE IS MORE THAN TEN YEARS OLD. THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 12/31/07 *BF UPDATED *JB

NHTSA ID

10210534

Incident

Aug 27, 2007

Mileage

118,000 mi

THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING. *NM

NHTSA ID

10145753

Incident

Sep 3, 2005

Mileage

40,000 mi

1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB

NHTSA ID

10143008

Incident

Apr 13, 1999

Mileage

38,000 mi

I BOUGHT THIS NISSAN QUEST 1997 TWO YEARS AGO AND I WAS TOLD THERE IS A FAULTY GAS TANK THAT CAN CAUSE A FIRE. I CONTACTED DEALERS IN MY AREA AND WAS TOLD THE REPAIR WAS DONE IN ONE OF THE DEALERS BUT THEY NEVER WANTED TO PROVIDED ANYTHING IN WRITING THAT SHOWS THE REPAIR. COURTESY NISSAN IN TAMPA FLORIDA WAS TERRIBLE AND DIDN'T WANT TO HELP, I CONTACTED NISSAN AT THE 1800 NUMBER AND THIS GUY CHRIS AT EXTENSION 8443 TOLD ME I WAS GOING TO RECEIVE A LETTER SHOWING THE REPAIR BUT I WAITED TWO WEEKS AND NEVER RECEIVED NOTHING, WHEN I CALLED HIM BACK HE NEVER RESPONDED TO MY CALLS AND I SPOKE WITH TAMMY AT EXTENSION 3879 AND SAID WHAT CHRIS TOLD ME WAS A LIE I AM VERY TIRED OF THIS COMPANY LYING TO ME EVERYTIME I CALL ,I JUST WANTED THIS PEOPLE TO BE INVESTIGATED, THEY HAVE A TERRIBLE SERVICE AT THE 1800 NUMBER AND I FEEL LIKE ME AND MY KIDS ARE TRAVELING IN A DANGEROUS VAN, I WON'T RECOMMEND ANYBODY TO BUY NISSAN QUEST OR DEALING WITH NISSAN COURTESY AT TAMPA OR THE 1800 NISSAN NUMBER, I WISH SOMEBODY CAN INVESTIGATE THESE PEOPLE AND DO SOMETHING ABOUT IT, BECAUSE I DON'T THINK IS FAIR TO BUY A CAR WITH A DANGEROUS RECALL AND THEY DON'T EVEN WANT TO PROVIDE INFORMATION IF IT WAS FIXED OR NOT OR AT LEAST HAVE IT CHECK. I WON'T BUY A NISSAN EVER IN MY LIFE, TERRIBLE COMPANY.*JB

NHTSA ID

10136003

Incident

Aug 1, 2005

I DT: THE CONSUMER SPOKE TO A DEALER AND ASKED THEM IF SOME REPAIR WORK WAS DONE FOR RECALL CAMPAIGN 00V419001 ON 1997 NISSAN QUEST. CONSUMER SPOKE WITH SOMEONE IN TAMPA AT COURTESY NISSAN, WHO TOLD HER THAT THE WORK WAS FIXED, BUT COULD NOT PROVIDE ANYTHING IN WRITING TO PROVE IT DUE TO THE PREVIOUS OWNER'S PRIVACY. ANOTHER DEALER IN ORLANDO, UNIVERSAL NISSAN , SAID THAT IT DID NOT APPEAR TO BE FIXED. THE CONSUMER CALLED NISSAN ABOUT A MONTH AGO AND ASKED THEM IF THEY COULD CHECK IT, AND THEY SAID THEY COULD SEND HER SOMETHING, BUT THE CONSUMER HAS NOT HEARD ANYTHING YET.*AK

NHTSA ID

10135978

Incident

Aug 5, 2005

Mileage

122,000 mi

MY SON RECENTLY GRADUATED TO A BOOSTER SEAT. I PURCHASED COSCO TRAVELER HIGH BACK BOOSTER. MY SON FITS ALL OF THE SPECIFICATIONS FOR THIS BOOSTER SEAT. I INSTALLED IT PROPERLY. MY SON WAS IN THE BOOSTER SEAT. AS I WAS DRIVING ALONG THE FREEWAY MY SON DROPPED HIS BOOK ON THE FLOOR. HE LEANED FORWARD TO PICK IT UP FROM THE FLOOR AND THE ARM OF THE BOOSTER SEAT CAUSED THE SEAT BELT BUTTON ON THE LATCH TO DEPRESS, WHICH THUS UNBUCKLED THE SEAT BELT AND CAUSED MY SON TO FALL OUT OF HIS SEAT WHILE REACHING FOR HIS BOOT. THE SEAT BELT UNBUCKLES EVERY SINGLE TIME MY SON LEANS FORWARD AT ALL DUE TO THE "ARM" OF THE BOOSTER SEAT. IT IS MY OPINION THAT IN THE EVENT OF AN ACCIDENT, THE FORCE OF HIS BODY WEIGHT AGAINST THE SEAT BELT WOULD CAUSE THE SEAT BELT TO UNBUCKLE. THUS THE RESTRAINT WOULD NOT BE RESTRAINING HIM. *NM

NHTSA ID

10130587

Incident

Mar 14, 2005

MY 97 NISSAN QUEST GXE SLIDING DOOR OPENS UNEXPEDTEDLY WHILE DRIVING. ESPECIALLY WHEN RUNNING OVER BUMPS AND POT HOLES.

NHTSA ID

10122290

Incident

Apr 17, 2005

THERE IS A STRONG SMELL OF FUMES, AND NOISE COMING FROM THE DEFOGGER WHEN THE AIR CONDITIONER IS TURNED ON, DISTRACTING THE CONSUMER FROM THE ROAD. THIS COULD CAUSE AN ACCIDENT.*AK

NHTSA ID

10117575

Incident

Jan 3, 2005

I HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM IN THIS VAN. VARIOUS LIGHTS WILL COME ON WHEN I TURN ON THE OPERATING LIGHTS AT NIGHT, BUT SOME WILL RANDOMLY NOT WORK. FOR EXAMPLE, THE LIGHTS ON THE HEATER WILL SOMETIMES COME ON IF I PUSH BUTTONS UP AND DOWN THE PANEL, OR TURN THE FAN OFF AND ON. SOMETIMES I CAN GET THE LIGHTS ON THE AM/FM CASSETTE TO COME ON IF I PUSH VARIOUS BUTTONS FOR THE RADIO STATIONS. THE LIGHTS ON THE DASHBOARD HAVE GONE OUT COMPLETELY BY DEGREES. I CURRENTLY HAVE A DARK DASHBOARD. THESE PROBLEMS STARTED HAPPENING THE DAY I BOUGHT THIS VEHICLE USED, AND I TOOK IT BACK TO SOMERSWORTH NISSAN (IN SOMERSWORTH, NEW HAMPSHIRE) WHERE I BOUGHT IT. BUT FIRST THEY SAID THEY COULD NOT GET THE PROBLEM TO HAPPEN, SO I TOOK IT BACK EXACTLY WHEN IT WAS HAPPENING ONCE, AND THAT TIME THEY SAID THEY COULD NOT FIX THE PROBLEMS, THAT IT MUST BE ELECTRICAL AND WOULD COST ME A LOT OF MONEY TO FIGURE OUT WHAT IS WRONG AND FIX IT. THIS DEALERSHIP ALSO FORCED ME TO PURCHASING A ONE YEAR WARRANTY ON THE VEHICLE, AND WHEN I TRIED TO CANCEL THE WARRANTY WITHIN THE TIME THE CONTRACT ALLOWED, THEY REFUSED TO ALLOW ME TO CANCEL IT, AND SAID, SO SUE US!. THEY KNEW I WAS A SINGLE MOM, WHO WAS TRYING TO FIND A CAR THAT WOULD ACCOMMODATE MY SIX CHILDREN, AND THEY KNEW I COULD NOT AFFORD TO TAKE THEM TO COURT. SINCE PURCHASING THIS CAR THREE YEARS AGO FROM SOMERSWORTH NISSAN IN SOMERSWORTH, NEW HAMPSHIRE, I HAVE BEEN MADE AWARE OF MANY ILLEGAL AND DIRTY BUSINESS DEALINGS WITH OTHERS.*AK

NHTSA ID

10093194

Incident

Nov 1, 2001

Mileage

50,000 mi

CONSUMER SMELLED GAS FUMES. SHE HAS CHECKED, AND THERE WAS NO LEAKAGE NOR WAS VEHICLE LOSING GAS. ALSO, THERE WASN'T ANY FIRE. BUT THE FUMES WERE VERY STRONG. CONSUMER WAS VERY CONCERNED. SHE WILL TAKE THE VEHICLE TO THE DEALER VERY SOON.*AK

NHTSA ID

10087228

Incident

Aug 4, 2004

WHILE DRIVING AT 65 MPH CONSUMER HEARD AN EXPLOSION AND SLOWED DOWN. VEHICLE WAS PULLED OVER ON TO THE SHOULDER, WHERE THE CONSUMER NOTICED THAT THE ENTIRE SIDEWALL OF THE TIRE WAS BLOWN OUT. *AK

NHTSA ID

10081544

Incident

Jul 7, 2004

Mileage

61,000 mi

I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.*AK

NHTSA ID

10075439

Incident

May 10, 2003

Mileage

68,500 mi

HAVE A SET OF REGATTA II, 215SR75. @25,000 - 30,000 MILES ON TIRES. EXPERIENCED SHIMMYING AT LOW SPEEDS AND VIBRATION AT HIGH SPEEDS. CHECK INFLATION FREQUENTLY AND PUT AIR IN WHEN NECESSARY. HAD A PASSENGER SIDE REAR TIRE BLOW OUT RECENTLY. APPEARED AS IF SIDE WALLS HAD BURST. NEVER SEEN ANYTHING LIKE IT IN ALL MY LIFE. (SIDE NOTE: HAD RECENTLY HAD BRAKE PADS REPLACED, THE TIRE IN QUESTION WAS ON THE FRONT, MECHANIC DISCOVERED TIRE TO BE SERIOUSLY OUT OF BALANCE AND HAD DIFFICULT TIME TRYING TO BALANCE IT, WHICH IS WHY HE PUT IT ON THE REAR) AFTER TIRE BLEW OUT THE TIRE DEALER SAID SIDE WALLS WERE PROBABLY WEAKENED BY UNDERINFLATION MOST LIKELY CAUSED BY A SLOW LEAK. THIS EXPLANATION IS INADEQUATE. HE REPLACED THE TIRE AT FULL PRICE MINUS $11.00 AND SAID IT WAS NOT A WARRANTY ISSUE AS THE WARRANTY ONLY COVERED TREAD WEAR. AFTER REPLACING THE TIRE THE VEHICLE (NISSAN QUEST MINIVAN) STILL SHIMMIES AT LOW SPEED AND VIBRATES AT HIGH SPEED. MY CONCERNS ARE: 1. ARE THE THREE REMAINING ORIGINAL REGATTA II TIRES IN IMMENENT DANGER OF EXPLODING LIKE THE OTHER ONE? 2.CONSIDERING THE DIFFICULTY BALANCING THE ONE TIRE THAT BLEW, WAS THAT TIRE DEFECTIVE? 3. COULD THE SAME PROBLEM BE OCCURING IN MY OTHER 3 TIRES CREATING A SERIOUS, DANGEROUS SITATION? *AK

NHTSA ID

10064237

Incident

Mar 15, 2004

Mileage

98,000 mi

MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC

NHTSA ID

10065301

Incident

Mar 20, 2002

Mileage

57,822 mi

1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT. *AK

NHTSA ID

10058868

Incident

Jan 23, 2004

I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.

NHTSA ID

10070856

Incident

Aug 15, 2003

Mileage

83,200 mi

DOORS LOCK AND UNLOCK BY THEMSELVES RANDOMLY

NHTSA ID

10069422

Incident

Jan 15, 2003

PURCHASED USED 56K W/IN 30DAYS ENGINE LIGHT AIR CONDITIONER WORKEDAT FIRST, THEN SOMETIMES NOT AIR CONDITIONER NEVER COOLED THE CAR LIKE OTHERS WE USE. WHEN DRIVING MORE THAN 60 MILES OR SO. I HAVE HAD THE CAR STOP/STALLED. ALL PANEL LIGHTS COME ON/ENG LIGHT. I WAS STALLED TWICE ON THE FASTRAK,91/55. AND TWICE ON A LONG TRIP ON 5/101 FRWY. I AM SCARED TO DRIVE THIS CAR IT IS UNPREDICTABLE. PLEASE ADVISE

NHTSA ID

10069355

Incident

Aug 15, 2003

WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY STALLED. THE DEALERSHIP SERVICED THE VEHICLE, BUT THE CAUSE OF STALLING WAS UNDETERMINED. *AK *JB *NM

NHTSA ID

10044802

Mileage

38,500 mi

ELECTRONIC SENSOR/ CONTROL MODULE FOR AIRBAGS HAS TOTALLY FAILED (AIRBAG WARNING LIGHT FLASHING) AFTER JUST OVER 6 YEARS AND LESS THAN 38750 MILES OF USAGE OF THE 1997 NISSAN QUEST GXE WHICH WAS BOUGHT IN MARCH 1997. IT COST ABOUT $640.00 IN REPLACING THE MODULE FROM THE NISSAN DEALER. *JB

NHTSA ID

10041216

Incident

Sep 27, 2003

Mileage

38,720 mi

THE VEHICLE WAS BEING OPERATED WITH THE A/C ON, CAR CHARGER PLUGGED IN AND THE RADIO ON. WHILE DRIVING 80 MPH IN THE PASSING LANE. WHEN THE CONSUMER PUT A CD INTO THE CD CHANGER THE VEHICLE LOST ALL POWER. THE CONSUMER PARKED THE VEHICLE ON THE SHOULDER OF THE HIGHWAY. TWO HOURS LATER THE VEHICLE COULD BE RESTARTED. *AK *NLM

NHTSA ID

10034179

Incident

Aug 19, 2003

Mileage

112,800 mi