RoadVitals

2009 Nissan Quest Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Dec 20, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Nissan Quest, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system518.5%
  • Body & structure414.8%
  • Brakes414.8%
  • Steering311.1%
  • Electrical311.1%
  • Engine311.1%
  • Driver assistance27.4%
  • Interior & seats27.4%
  • Airbags13.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

AFTER COMPLETELY FUELING THE TANK, THE CAR RUNS FOR ABOUT 2 TO 3 MILES AND THEN BECOMES TO SAY THAT THAT FUELING TANK IS EMPTY. ITS BEEN OCCURRING FOR THE PAST 4 YEARS. WE'VE TRIED CHANGING THE FUEL PUMP AND THE FUEL CAP, BUT IT STILL CONTINUES TO SHOW THAT THE FUEL TANK IS EMPTY. WHILE DRIVING ON THE CITY STREETS, THE CAR WILL START GOING SLOW AND STOP BY ITS SELF AFTER SHOWING THAT THERE IS NOW GASOLINE. AFTERWARDS, IT WILL COMPLETELY SHUT DOWN AND AFTER A FEW MINUTES, IT STARTS TO RUN NORMALLY. THIS HAPPENS ABOUT EVERY 2 TO 3 DAYS.

NHTSA ID 11100089 · filed Jun 5, 2018

THE VEHICLE GAS GAUGE SHOWED 1/4 OF A TANK OF GAS. THE VEHICLE STOPPED. THERE WAS NO GAS IN THE TANK AND I HAD TO CALL FOR ASSISTANCE. THIS ALSO HAPPENED 6/6/15.

NHTSA ID 10726196 · filed Jun 19, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

The contact owns a 2009 Nissan Quest. The contact stated that the passenger's side rear sliding door inadvertently opened while the vehicle was locked. Additionally, there was water build-up in the passenger's side rear sliding door track and an unknown burn mark on the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 116,521.

NHTSA ID 11482086 · filed Aug 30, 2022

SLIDING DOOR(S). WHILE REVIEWING OTHERS COMPLAINTS OF THE NISSAN QUEST, I FOUND I WAS NOT ALONE WITH THE MANUAL SLIDING DOORS. THE DRIVER SIDE MANUAL SLIDING DOOR GETS STUCK RANDOMLY, AND ONE MUST PULL ON IT SO HARD (TO GET IT OPEN), THAT ONE IS FEARFUL OF THE HANDLE BREAKING OFF. THIS ISSUE IS NOT AS BAD ON THE PASSENGER SIDE AS IT IS THE DRIVER'S SIDE. *TR

NHTSA ID 10672958 · filed Jan 16, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

THIS NISSAN QUEST HAD THE REAR BRAKE PADS CHANGED IN DECEMBER 2014. THIS WILL BE THE 3RD SET (INCLUDING THE ORIGINAL ONES WHEN PURCHASED) OF BRAKES ON THE REAR SINCE THE VEHICLE WAS PURCHASE NEW AT THE DEALER. THE FRONT BRAKE PADS ARE ALSO ON THEIR 3RD SET. THE DEALERSHIP STATES IT IS MY BRAKING HABITS MAKING THE PADS WEAR OUT SO QUICKLY. THE FRONT BRAKE PADS WEAR OUT AROUND 35,000- 37,000 MILES. THE REAR BRAKE PADS LAST AROUND 40,000 MILES. THE VEHICLE CURRENTLY HAS 86,000 MILES ON IT AND WAS PURCHASE NEW. I SPOKE TO THE DEALERSHIP AND INFORMED THEM THAT IF EITHER THE FRONT OR REAR BRAKE PADS WEAR OUT WITHIN THE SAME TIME AS THE PREVIOUS ONES HAD, THAT A NISSAN REPRESENTATIVE WOULD NEED TO INVESTIGATE. WITHIN ALL MY YEARS OF DRIVING AND OWING VEHICLES I HAVE NEVER HAD TO REPLACE BRAKES LIKE I HAVE ON THIS VEHICLE. *TR

NHTSA ID 10672956 · filed Jan 16, 2015

WITHIN 6 MONTHS OF PURCHASE OF THIS VEHICLE I HAVE BEEN HAVING SEVERE SAFETY ISSUES ON THIS VEHICLE. IT INITIALLY STARTED OUT AS AN INTERMITTENT PROBLEM WHICH TOOK QUITE SOME TIME TO REPLICATE SINCE A SPECIFIC CHAIN OF EVENTS HAD TO BE FOLLOWED. BUT SINCE THEN, THE PROBLEM CAN BE REPLICATED AT WILL BUT AGAIN ITS BASED ON A SEQUENCE OF EVENTS AND ROAD CONDITIONS. THE STEERING WHEEL VIBRATES HORRIBLY AND THERE IS A LOUD RUMBLING NOISE. THE CAR IS DIFFICULT TO HANDLE ONCE THIS VIBRATION STARTS. IT FEELS AS IF THE CAR HAS A FLAT TIRE OR THE AXLE HAS BEEN SEVERELY DAMAGED THUS IMPAIRING STEERING CONTROL. MAY 20TH 2010 WAS THE FIRST TIME I HAD THE ISSUE WITH THE QUEST WHILE I WAS ON IL INTERSTATE 57. SEPT, 11 2010 IS WHEN THIS HAPPENED AGAIN WHILE I WAS HEADED TO FLORIDA. OCT. 4TH, 2010 IT HAPPENED AGAIN ON FLORIDA INTERSTATE 275. IT CONTINUED TO OCCUR REPEATEDLY. I REPORTED THIS PROBLEM TO NISSAN ON JULY,18TH, 2011 WITH 31,573 MILES ON THE VAN. THE NISSAN FOLKS DROVE 189 MILES BUT COULD NOT DUPLICATE ISSUE. ON JAN. 2, THEY TRIED BUT COULD NOT DUPLICATE ISSUE FEB. 1ST, 2012 THE SERVICE MANAGER AND I DROVE 200 MILES IN ORDER TO REPLICATE IT. WE NOTICED THAT THE VDC LIGHT CAME ON. THE GUESSING GAME ON THE NISSAN SIDE CONTINUED. THEY REPLACED THE ABS SYSTEM STOP LAMP SWITCH, AND OTHER ABS RELATED ITEMS. ONCE THEY HANDED US THE VEHICLE STATING THAT THE ISSUE WAS FIXED, WE TOOK IT ON A TEST DRIVE AND WERE ABLE TO RECREATE THE PROBLEM. MAY 29, 2012 I TOOK QUEST BACK IN BUT COULD NOT DUPLICATE ISSUE WHILE THE NISSAN FOLKS TOOK IT OUT ON A TEST DRIVE. ON JUNE 18, THE SERVICE MANAGER AND I WENT ON ANOTHER 200 MILES ROAD TRIP AND I WAS ABLE TO DUPLICATE THE PROBLEM. THIS TIME THEY BLAMED THE WHEEL BEARINGS TO BE THE CAUSE SO THEY REPLACED THAT BUT AGAIN THAT WAS NOT THE CULPRIT AS I WAS ABLE TO REPLICATE THE PROBLEM WHEN I TOOK IT ON A TEST DRIVE ONCE NISSAN HANDED ME THE VEHICLE. *TR

NHTSA ID 10483316 · filed Nov 4, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

STEERING LOCKS UP AT LOW/HIGH SPEEDS. RACK AND PINION COMES APART INTERNALLY. CAN CAUSE ACCIDENT/DEATH. FIRST STEERING WILL BE SLOW IN COLD WEATHER MAKING NOISE SECOND METAL SHOWS UP IN POWER STEERING RESIVORE THIRD A DRAGGING POPPING NOISE FROM STEERING FORTH FAILURE STEERING SYSTEM. COULD BREAK LEAVING TIRES TO SEPARATE IN THE V PATTERN OR LOCK UP CAUSING LOSS OF STEERING. THIS VEHICLE LOCKED UP UNEXPECTEDLY ON A SIDE STREET AT LOW SPEEDS. WHILE TURNING RIGHT. ABLE TO FREE UP TO AVOID GOING THROUGH A GARD RAIL (WITH A 60FT DROP OFF) ONLY TO HAVE LOCK UP AGAIN WHILE CORRECTING THE SUDDEN JAR AND GETTING OUT OF ONCOMING TRAFFIC. TO END UP IN A BUSINESS PARKING LOT.

NHTSA ID 11173844 · filed Feb 3, 2019

WITHIN 6 MONTHS OF PURCHASE OF THIS VEHICLE I HAVE BEEN HAVING SEVERE SAFETY ISSUES ON THIS VEHICLE. IT INITIALLY STARTED OUT AS AN INTERMITTENT PROBLEM WHICH TOOK QUITE SOME TIME TO REPLICATE SINCE A SPECIFIC CHAIN OF EVENTS HAD TO BE FOLLOWED. BUT SINCE THEN, THE PROBLEM CAN BE REPLICATED AT WILL BUT AGAIN ITS BASED ON A SEQUENCE OF EVENTS AND ROAD CONDITIONS. THE STEERING WHEEL VIBRATES HORRIBLY AND THERE IS A LOUD RUMBLING NOISE. THE CAR IS DIFFICULT TO HANDLE ONCE THIS VIBRATION STARTS. IT FEELS AS IF THE CAR HAS A FLAT TIRE OR THE AXLE HAS BEEN SEVERELY DAMAGED THUS IMPAIRING STEERING CONTROL. MAY 20TH 2010 WAS THE FIRST TIME I HAD THE ISSUE WITH THE QUEST WHILE I WAS ON IL INTERSTATE 57. SEPT, 11 2010 IS WHEN THIS HAPPENED AGAIN WHILE I WAS HEADED TO FLORIDA. OCT. 4TH, 2010 IT HAPPENED AGAIN ON FLORIDA INTERSTATE 275. IT CONTINUED TO OCCUR REPEATEDLY. I REPORTED THIS PROBLEM TO NISSAN ON JULY,18TH, 2011 WITH 31,573 MILES ON THE VAN. THE NISSAN FOLKS DROVE 189 MILES BUT COULD NOT DUPLICATE ISSUE. ON JAN. 2, THEY TRIED BUT COULD NOT DUPLICATE ISSUE FEB. 1ST, 2012 THE SERVICE MANAGER AND I DROVE 200 MILES IN ORDER TO REPLICATE IT. WE NOTICED THAT THE VDC LIGHT CAME ON. THE GUESSING GAME ON THE NISSAN SIDE CONTINUED. THEY REPLACED THE ABS SYSTEM STOP LAMP SWITCH, AND OTHER ABS RELATED ITEMS. ONCE THEY HANDED US THE VEHICLE STATING THAT THE ISSUE WAS FIXED, WE TOOK IT ON A TEST DRIVE AND WERE ABLE TO RECREATE THE PROBLEM. MAY 29, 2012 I TOOK QUEST BACK IN BUT COULD NOT DUPLICATE ISSUE WHILE THE NISSAN FOLKS TOOK IT OUT ON A TEST DRIVE. ON JUNE 18, THE SERVICE MANAGER AND I WENT ON ANOTHER 200 MILES ROAD TRIP AND I WAS ABLE TO DUPLICATE THE PROBLEM. THIS TIME THEY BLAMED THE WHEEL BEARINGS TO BE THE CAUSE SO THEY REPLACED THAT BUT AGAIN THAT WAS NOT THE CULPRIT AS I WAS ABLE TO REPLICATE THE PROBLEM WHEN I TOOK IT ON A TEST DRIVE ONCE NISSAN HANDED ME THE VEHICLE. *TR

NHTSA ID 10483316 · filed Nov 4, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

Power window motor repeatedly goes out on the driver's side. The passenger door that opens automatically by the button has a motor that does not stay working.

NHTSA ID 11436236 · filed Oct 10, 2021

I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.

NHTSA ID 10724044 · filed Jun 8, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

ALL FOUR MOTOR MOUNTS HAVE GONE OUT WITHIN THE YEAR. DURING ONE INSTANCE 3 MOUNTS WENT OUT AT ONCE. I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD CLANKING NOISE. I IMMEDIATELY TOOK THE CAR INTO THE SHOP. WHILE THERE I WAS TOLD THIS IS A COMMON PROBLEM WITH THIS MODEL.

NHTSA ID 10809175 · filed Dec 9, 2015

I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.

NHTSA ID 10724044 · filed Jun 8, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

WHEN I PUT MY CAR INTO REVERSE, THE CAR 'REVED UP' AND BEGAN MOVING FORWARD. WITH ALL OF MY MIGHT, I PUSHED DOWN ON THE BRAKES. THE CAR WAS STILL MOVING FORWARD, SO I THEN PUT THE CAR INTO 'PARK'. AT THAT POINT, IT MADE A HIDEOUS GRINDING NOISE, SO I IMMEDIATELY TURNED THE CAR OFF. ABOUT 30 SECONDS LATER, I STARTED THE CAR AND IT SOUNDED FINE. I THEN DROVE THE CAR HOME, (ABOUT 5 MILES), WITHOUT INCIDENT.

NHTSA ID 10979756 · filed Apr 21, 2017

WITHIN 6 MONTHS OF PURCHASE OF THIS VEHICLE I HAVE BEEN HAVING SEVERE SAFETY ISSUES ON THIS VEHICLE. IT INITIALLY STARTED OUT AS AN INTERMITTENT PROBLEM WHICH TOOK QUITE SOME TIME TO REPLICATE SINCE A SPECIFIC CHAIN OF EVENTS HAD TO BE FOLLOWED. BUT SINCE THEN, THE PROBLEM CAN BE REPLICATED AT WILL BUT AGAIN ITS BASED ON A SEQUENCE OF EVENTS AND ROAD CONDITIONS. THE STEERING WHEEL VIBRATES HORRIBLY AND THERE IS A LOUD RUMBLING NOISE. THE CAR IS DIFFICULT TO HANDLE ONCE THIS VIBRATION STARTS. IT FEELS AS IF THE CAR HAS A FLAT TIRE OR THE AXLE HAS BEEN SEVERELY DAMAGED THUS IMPAIRING STEERING CONTROL. MAY 20TH 2010 WAS THE FIRST TIME I HAD THE ISSUE WITH THE QUEST WHILE I WAS ON IL INTERSTATE 57. SEPT, 11 2010 IS WHEN THIS HAPPENED AGAIN WHILE I WAS HEADED TO FLORIDA. OCT. 4TH, 2010 IT HAPPENED AGAIN ON FLORIDA INTERSTATE 275. IT CONTINUED TO OCCUR REPEATEDLY. I REPORTED THIS PROBLEM TO NISSAN ON JULY,18TH, 2011 WITH 31,573 MILES ON THE VAN. THE NISSAN FOLKS DROVE 189 MILES BUT COULD NOT DUPLICATE ISSUE. ON JAN. 2, THEY TRIED BUT COULD NOT DUPLICATE ISSUE FEB. 1ST, 2012 THE SERVICE MANAGER AND I DROVE 200 MILES IN ORDER TO REPLICATE IT. WE NOTICED THAT THE VDC LIGHT CAME ON. THE GUESSING GAME ON THE NISSAN SIDE CONTINUED. THEY REPLACED THE ABS SYSTEM STOP LAMP SWITCH, AND OTHER ABS RELATED ITEMS. ONCE THEY HANDED US THE VEHICLE STATING THAT THE ISSUE WAS FIXED, WE TOOK IT ON A TEST DRIVE AND WERE ABLE TO RECREATE THE PROBLEM. MAY 29, 2012 I TOOK QUEST BACK IN BUT COULD NOT DUPLICATE ISSUE WHILE THE NISSAN FOLKS TOOK IT OUT ON A TEST DRIVE. ON JUNE 18, THE SERVICE MANAGER AND I WENT ON ANOTHER 200 MILES ROAD TRIP AND I WAS ABLE TO DUPLICATE THE PROBLEM. THIS TIME THEY BLAMED THE WHEEL BEARINGS TO BE THE CAUSE SO THEY REPLACED THAT BUT AGAIN THAT WAS NOT THE CULPRIT AS I WAS ABLE TO REPLICATE THE PROBLEM WHEN I TOOK IT ON A TEST DRIVE ONCE NISSAN HANDED ME THE VEHICLE. *TR

NHTSA ID 10483316 · filed Nov 4, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

WHEN OUR VEHICLE WAS HIT ON THE DRIVERS SIDE THE DRIVERS SEAT RECLINED BACK CAUSING SERIOUS INJURIES. CURRENTLY THERE ARE ONLY RECALLS ON THE 2008 NISSAN QUEST PAWL SYSTEM. I DO NOT HAVE IMAGES BECAUSE EMS PUSHED THE SEATS FORWARD. THE VEHICLE WAS IN MOTION WHEN ANOTHER VEHICLE RAN A STOP SIGN AND HIT US AT A SPEED OVER 70 MPH.

NHTSA ID 10849657 · filed Mar 14, 2016

I HAVE CUSTOMER FEEDBACK/CONCERN ON THE NISSAN QUEST 2009. LAST WEEK THE VAN OWNER WAS PUTTING THE KIDS IN THE BACK OF THE VAN AND ASKED THE THREE YEAR OLD TO GET IN THE CAR WHILE SHE WAS HELPING THE OTHER 2 YEAR OLD GET IN AS WELL. THE SLIDING DOOR WAS OPENED, MOVED TO THE END BUT NOT LATCHED IN THE OPEN POSITION. IT WAS A WINDY DAY AND THE DOOR STARTED TO SLIDE DOWN TO THE CLOSE POSITION. THE 3 YEAR OLD CHILD WAS GETTING IN AND HAD HIS HAND BY THE DOOR LOCK HELPING HIMSELF UP. AT THAT TIME, THE DOOR CLOSED VERY HARD WITH THE WIND, PINCHED HIS HAND AND LATCHED CLOSED WITH THE CHILD'S HAND IN BETWEEN. HE WAS TAKEN TO THE EMERGENCY ROOM TO CHECK HIS HAND. I WORKED AS A DESIGN CONTROLS QUALITY ENGINEER. I AM REQUIRED TO ENSURE WE MINIMIZE ANY POTENTIAL RISK BY BUILDING RISK MITIGATION FEATURES INTO THE DESIGN TO AVOID ANY HAZARDOUS SITUATIONS DUE TO ANY PRODUCT FAILURE OR USER HANDLING. THUS, I AM WRITING TO INQUIRE HOW YOU CAN USE THIS FEEDBACK TO ELIMINATE THIS SAFETY CONCERN? THE QUEST IS MOST LIKELY USED BY FAMILIES WITH CHILDREN. IF THE DOOR SLIDES ITSELF TO THE CLOSE POSITION AND LATCHES CLOSED WITH A KID'S HANDS IN BETWEEN AND THERE IS NO SENSOR TO PREVENT THE DOOR FROM CLOSING, OR SOME INDICATION TO THE USER THAT THE DOOR IS NOT LOCKED IN THE OPEN POSITION, OR A WAY TO ENSURE THE DOOR IS ONLY CLOSED BY HUMAN HANDLING, I AM CONCERNED ABOUT WHAT THEY COULD DO IN THEIR PRODUCT DEVELOPMENT TO ELIMINATE THIS POTENTIAL HAZARD FROM HAPPENING? *TR

NHTSA ID 10287360 · filed Oct 14, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

The contact owned a 2009 Nissan Quest. The contact stated while driving 40 MPH, she did not notice that the traffic light had turned red and continued driving. Another oncoming vehicle made a left turn in front of her. The contact stated that she swerved and the front end of the vehicle hit a pole. The contact saw smoke coming from underneath the hood. The air bags failed to deploy. The contact hit her chest against the steering wheel. Bystanders assisted the contact out of the vehicle. The contact was transported to the local hospital. The contact was then transported to the Trauma unit of another hospital. The contact sustained a broken sternum and broken left and right ribs. The contact stated that she spent 10 days in the trauma unit, and she also received home health assistance. The vehicle was towed to a tow lot, where it was totaled. A police report was filed. The contact later received notification of NHTSA Campaign Number: 23V067000 (Air Bags) that she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA ID 11561191 · filed Dec 20, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .