2020 Nissan Redundant Altima

The contact owns a 2020 Nissan Altima, The contact stated that while attempting to unlock the front driver's side door with the vehicle remote, the door would not unlock. The contact also noticed that both rear doors would not unlock from the remote either. The contact stated that the doors were able to unlock with the vehicle's key, but not the remote. The only door that would unlock was the front passenger side. The local dealer was contacted however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 40,000.

NHTSA ID

11628888

Incident

Jun 10, 2024

Mileage

40,000 mi

The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

NHTSA ID

11625048

Incident

Nov 11, 2024

Mileage

66,000 mi

The contact owns a 2020 Nissan Altima. The contact stated while driving at an undisclosed speed, the Lane Departure sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed Lane Departure sensor. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a failed Lane Departure sensor. The contact was informed that the Lane Departure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,439.

NHTSA ID

11612407

Incident

Aug 31, 2024

Mileage

49,439 mi

The contact owns a 2020 Nissan Altima. The contact stated that the front driver’s side and rear driver’s side door locks failed to operate as designed. The vehicle was taken to the dealer who diagnosed that the lock actuators had failed and needed to be replaced. The dealer also informed the contact that the front passenger’s side door had experienced the same failure. An independent mechanic had repaired all three doors. The manufacturer had not been made aware of the failure. The failure mileage was 91,228.

NHTSA ID

11598580

Incident

May 3, 2024

Mileage

91,228 mi

The contact owns a 2020 Nissan Altima. The contact stated while driving at approximately 35 MPH, the forward collision avoidance system chimed and the vehicle started braking. The contact stated that there was no vehicle in front of the vehicle. The contact stated that the forward collision avoidance system system engaged after several school buses had driven past his vehicle in the opposite lane. The contact stated that he was able to disengage the forward collision avoidance system, and he continued driving. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.

NHTSA ID

11578445

Incident

Mar 19, 2024

Mileage

34,000 mi

The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.

NHTSA ID

11557406

Incident

Oct 29, 2023

Mileage

185,165 mi

The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.

NHTSA ID

11554013

Incident

Sep 15, 2023

Mileage

4,500 mi

The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.

NHTSA ID

11548052

Incident

Oct 3, 2023

Mileage

50,578 mi

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on page 5. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.