Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 318 NHTSA owner-reported complaints for the 2002 Nissan Sentra. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 318 · page 1 of 13
The contact called regarding the ownership of the 2002 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 20V008000 (Air Bags); and would like the address to be removed from the vehicle recall distribution list because the vehicle owner does not live at the contact’s address. The manufacturer was contacted.
Unknown
THERE'S SOMETHING WRONG WITH THE COOLING SYSTEM WHEN I RECALL DATA REFRESHED ON NOV 04,2020 1UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN JAN 09,2020 MANUFACTURER RECALL NUMBERPM684 NHTSA RECALL NUMBER20V-008 RECALL STATUSRECALL INCOMPLETE SUMMARY TAKATA HAS DETERMINED THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY MAY ARISE IN SOME OF THE SUBJECT NON-DESICCATED AMMONIUM NITRATE INFLATORS DUE TO PROPELLANT DEGRADATION OCCURRING AFTER PROLONGED EXPOSURE TO HIGH ABSOLUTE HUMIDITY, HIGH TEMPERATURES AND HIGH TEMPERATURE CYCLING THIS CAR.
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH OR STOPPED AT A TRAFFIC LIGHT, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT HAD AN INDEPENDENT MECHANIC REPLACE THE FUEL PUMP, THE SPARK PLUGS, THE FUEL FILTER AND THE EXHAUST PIPES. A DEALER WAS NOT CONTACTED. THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NO LONGER OWN THIS CAR
I WAS MADE AWARE RECENTLY( MARCH 2020) THAT THE CAM SENSOR IN MY CAR IS DEFECTIVE. THERE WAS A RECALL ON THIS PART IN 2004. AFTER CONTACTING THE NISSAN CORPORATE HEADQUARTERS, THEY INFORM ME THAT THEIR RECORDS SHOW THE RECALL REMEDY WAS SATISFIED IN 2004. I DO NOT REMEMBER BRINGING THE CAR TO THE DEALERSHIP NOR DOES THE DEALERSHIP HAVE ANY RECORD THE RECALL WAS SATISFIED.
TAKATA RECALL. WENT TO DEALERSHIP TO REPLACE THE RECALLED AIRBAG. THEY INSPECTED THE AIRBAG INFLATOR, SAID IT DOES NOT NEED TO BE REPLACED. THEY DID NOT DO ANY REPAIR OR REPLACEMENT WORK ON THE TAKATA AIRBAG DESPITE THE FACT THAT THE RECALL NOTIFICATION STATING THAT THE NISSAN DEALER WILL REPLACE THE AIR BAG INFLATOR WITH A NEW ONE. *DT VIN AVAILABLE *JB
I WAS NOTIFIED OF AIR BAG RECALL BY NISSAN. I TOOK MY VEHICLE TO THE LOCAL DEALERSHIP AND THEY AGREED TO FIX BUT WANTED ME TO RELEASE THEM OF RESPONSIBILITY IF THEY CRACKED MY DASH BOARD DURING THE REPAIR. I REFUSED TO GIVE PERMISSION TO DAMAGE MY VEHICLE. AS INSTRUCTED BY THE DEALERSHIP I CALLED 1800 NISSAN CONSUMER AFFAIRS AND REPORTED AND THEY ALSO CONFIRMED THEY COULD REPAIR BUT SAID I WOULD HAVE TO ASSUME RESPONSIBILITY FOR ANY DAMAGE CAUSED BY/DURING THE REPAIR. MY VEHICLE CURRENTLY IS NOT DAMAGED AND I REFUSE TO ASSUME RESPONSIBILITY FOR ANY DAMAGE THEY MAY CAUSE.
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V287000 (AIR BAGS) AND 07V527000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO GET THE REMEDY PERFORMED DUE TO THE NEAREST DEALER BEING 600 MILES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN NOVEMBER OF 2017 AND STATED THAT THEY WOULD SEND OUT A TECHNICIAN TO PERFORM THE REPAIRS; HOWEVER, THERE HAS BEEN NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
TAKATA RECALL......IVE BEEN ADVISED BY A CLASS ACTION LAWSUIT SETTLEMENT NOTICE THAT MY VEHICLE MAY HAVE INFLATORS THAT ARE SUBJECT TO RECALL BUT I HAVENT HEARD ANYTHING FROM THE MANUFACTURER AS TO WHETHER MY SPECIFIC VEHICLE IS AFFECTED OR NOT. I WOULD LIKE TO BE CONTACTED TO KNOW WHETHER OR NOT MY VEHICLE NEEDS TO BE CHECKED OR REPAIRED.
ON OCTOBER 25, 2017 I RECEIVED A LETTER ABOUT AIRBAG SAFETY RECALL FROM THE DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLE REGARDING AN URGENT REQUEST FROM NISSAN MANUFACTURER CONCERNING SAFETY ISSUES AFFECTING MY VEHICLE. THERE INFORMATION RECEIVED FROM MY NISSAN 2002 SENTRA THAT IS CURRENTLY REGISTERED UNDER MY NAME. I AM FILING THE COMPLAINT TO VERIFY WHAT WILL BE MY NEXT STEP TO TAKE IMMEDIATE ACTION AND HAVE THIS ISSUE REPAIRED FOR FREE. I AM CONCERN FOR MY SAFETY !
ON OCTOBER 25, 2017 I RECEIVED 2 LETTERS REGARDING A VEHICLE RECALL FOR MY NISSAN SENTRA 2002 CONCERNING ISSUES WITH MY AIRBAG THAT IS DEFECTIVE AM REPORTING THIS PROBLEM BECAUSE I WILL LIKE TO KNOW WHAT WILL BE MY NEXT STEP AND HOW CAN I FIX THIS ISSUE THAT CONCERNS ME.
TAKATA RECALL CENTRAL HOUSTON NISSAN DEALERSHIP NUMBER (713) 661-9955 X 5355 IS BUSY, DOES NOT CALL ME BACK TO SCHEDULE BAG REPLACEMENT. NISSAN CUSTOMER CARE (KAYLA (615) 725-7543, CASE # 28688503) HAS NOT HELPED AND DOES NOT CALL ME BACK. I CALLED 1-888-327-4236 AND MADE A COMPLAINT, BUT HAVEN'T HEARD BACK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CENTRAL HOUSTON NISSAN (2901 S LOOP W, HOUSTON, TX 77054, (713) 277-7566) WAS CONTACTED, BUT WAS UNABLE TO SCHEDULE AN APPOINTMENT DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED LEFT VEHICLE FOR UNSCHEDULED REPAIR 11/17/17 AT CENTRAL HOUSTON NISSAN. UPDATED 7/31/18*JB
WHILE DRIVING ON HIGHWAY CAR ENGINE SHUT OFF. IT DID THIS TWICE. THE SECOND TIME THE CAR WOULD NOT RESTART AS OF 7-29-2017
THE CAR SHUT DOWN SOMETIMES WHEN I STOP IN A RED LIGHT. EVEN SOMETIMES INSIDE THE FREEWAY. WHEN ALMOST STOP. I BELIVE IS A MALFUNTION OF THE ENGINE CONTROL MODULE ( ECM )
CAR HAS BEEN TURNING OFF A FEW TIMES WHEN BRAKE HAD BEEN PUSHING DOWN.(WHEN THE CAR HAD BEEN STOPPING)
I'M NOT SURE IF THE ECM REPROGRAM THAT IS OUT FOR MY VEHICLE WILL REMEDY THIS BY THE DEALER REFUSED TO FIX IT BECAUSE I REFUSED TO PAY FOR A RECALL! I WAS TRAVELING LOW SPEED AND DECELERATING TO PULL INTO MY WORK AND THE CAR WENT INTO FAILSAFE MODE AND ALMOST CAUSED ME TO CRASH AND GET HURT IT WAS ALSO ON A CITY STREET WHEN I WAS DOWNSHIFTING PROBABLY ABOUT 5-10 MPH THEN I TRIED TO TURN AND THERE WAS NO POWER AND A TRUCK FROM BEHIND WAS FLYING UP ON ME AND BARELY SWERVED OUT OF THE WAY TO NOT HIT ME AND IT WAS A SUPER HUMID HOT DAY WHEN IT FIRST HAPPENED! I HAVE NEVER HAD A MAJOR PROBLEM ON MY CAR! IT HAS ALWAYS BEEN TAKEN CARE OF LIKE IT WAS ROYALTY! THE OBD11 READS P0605 CODE AND THE DESCRIPTION IS A ROM ERROR IT SAYS, LET ME STATE EVEN THOUGH MY CAR IS A 2002 IT ONLY HAS 28,750 MILES ON IT AND NEAR PERFECT CONDITION! I CAN ERASE THE CODE AND DRIVE IT THEN IT WILL GO INTO FAILSAFE MODE AFTER DRIVING FOR A FEW MINUTES! THE DEALERSHIP TRIED TO TELL ME THE ECU WAS FRIED AND TO BRING IT IN AND EXPECT A MINIMUM CHARGE OF A HOUR FOR THEM TO JUST GET MY CAR IN THERE BUILDING! THAT IS NOT RIGHT! I HAVE 2 RECALLS AND THAT IS ALL I WANT DONE! IF THE ECU WAS TRULY FRIED THEN THE CAR WOULD NOT BE ABLE TO START AT ALL! THE CAR ALSO SAT FOR MANY YEARS BUT WAS WELL PROPERLY STORED AND TAKEN CARE OF WHEN IT SAT!
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000.
CAR TURN OFF WHILE DRIVING. *TR
TAKATA RECALL; AFTER PURCHASING VEHICLE AND DRIVING FOR ABOUT 10 MINUTES; CHECK ENGINE LIGHT SUDDENLY COMES ON PRIOR TO PICKING UP SPEED TO ENTER HIGHWAY; VEHICLE ABRUPTLY LOSES POWER AT A SPEED OF 65 MILES PER HOUR AND STALLS IN TRAFFIC CAUSING A NEAR FATAL TRAFFIC ACCIDENT; AFTER RUNNING THE VIN NUMBER IN NHTSA DATABASE VEHICLE WAS NEVER RECALLED FOR GROSSLY NEGLIGENT ISSUE WITH CRANKSHAFT AND CAMSHAFT POSITION SENSORS. THIS LEADS ME TO THE FACT THAT VEHICLE MANUFACTURER NEVER CONTACTED ORIGINAL OWNER CONCERNING THIS TERRIBLE SAFETY ISSUE. AFTER FINDING OUT ABOUT TWO OUTSTANDING RECALLS THAT WERE NEVER ADDRESSED IN WHICH THE VEHICLE HAS EXHIBITED POTENTIAL CATASTROPHIC CONSEQUENCES BASED UPON THE MANUFACTURERS PRODUCT DEFECT IT WAS UNCOVERED THAT THE VEHICLE HAS A POTENTIAL FATAL ISSUE WITH THE PASSENGER SIDE AIRBAG. I AM EXTREMELY TERRIFIED TO OPERATE THIS VEHICLE AND MY EXPERIENCE ON OCTOBER 1, 2016 OF OPERATING THIS VEHICLE AND IT LOSING POWER ABRUPTLY RISKING MY LIFE AND LIMB HAS CAUSED ME EXTREME DEPRESSION, STRESS, AND MENTAL ANGUISH. IF THESE ISSUES ARE NOT CORRECTED IMMEDIATELY AS A REMEDY AT LAW WITH THE NEAREST NISSAN DEALER INCLUDING TOWING AT MANUFACTURER'S EXPENSE, I AND THE TEXAS OFFICE OF THE ATTORNEY GENERAL WILL PURSUE A GROSS PRODUCT LIABILITY NEGLIGENCE LEGAL ACTION AGAINST NISSAN BASED UPON MY LEGAL ADVICE AND TEXAS LAW; WHICH CLEARLY STATES THAT IN A PRODUCT LIABILITY DISPUTE THE STATUTE OF LIMITATIONS IS 15 YEARS FROM SALE UNLESS MANUFACTURER SAYS USEFUL LIFE IS LONGER. TEXAS CIVIL PRACTICE & REMEDIES CODE ANN. 16.012. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS SERIOUS SAFETY MATTER. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. WHILE DRIVING 45 MPH, THE CHECK ENGINE CODE: P0335 (CRANK SENSOR) ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CRANK SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
MY NISSAN SENTRA DECIDED TO STALL OUT IN THE MIDDLE OF A VERY BUSY INTERSECTION. WAS ABLE TO RESTART THE NISSAN AFTER ABOUT 15 SECONDS. LATER THAT DAY I WAS UNABLE TO START MY CAR. BATTERY WAS JUMPED AND THE CAR WAS RUNNING UNTIL I TURNED MY HEADLIGHTS ON. I HAD TO BE TOWED HOME. I BELIEVE MY CAN SENSOR AND CRANK SENSOR NEED TO BE REPLACED AND THERE WAS A RECALL FOR THIS COMPLAINT BEFORE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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