RoadVitals

2017 Nissan Versa Note

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 7, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 21, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
4 injuries, 0 deaths reported

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2017 Nissan Versa Note, most frequently naming the powertrain (other), electrical and airbags categories. 2 safety recalls have been issued covering this model year; and 107 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)430.8%
  • Electrical215.4%
  • Airbags215.4%
  • Fuel system17.7%
  • Steering17.7%
  • Suspension17.7%
  • Body & structure17.7%
  • Engine17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V551000

ELECTRICAL SYSTEM:IGNITION

Aug 21, 2018
153,047 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk: If the vehicle stalls, it can increase the risk of a crash.
The remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Nissan North America, Inc.View on NHTSA.gov
17V275000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Apr 26, 2017
509 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Versa, and Versa Note vehicles. The ring plate that secures the air bag cushion to the passenger frontal air bag assembly may fail, possibly causing the air bag to deploy improperly in the event of a crash.
The risk: In the event of a crash, if the passenger frontal air bag does not deploy as intended, it can increase the risk of injury.
The remedy: Nissan will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began June 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 10
Electrical
Filed Oct 7, 2024

The contact owns a 2017 Nissan Versa Note. The contact stated that while attempting to start the vehicle, the ignition switch failed to start as needed and the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in a recall. The failure mileage was approximately 80,000.

NHTSA ID
11618393
Incident
Oct 4, 2024
Mileage
80,000 mi
ElectricalFuel system
Filed Jun 3, 2024

The car turn off while driving at 45mph and then check engine light came on and some other sensors

NHTSA ID
11592297
Incident
Jun 1, 2024
Airbags
Filed Apr 6, 2023
Crash reported3 injuries reported

Vehicle was involved in an accident. The driver of this vehicle rear ended another vehicle hard. Car was deemed a total loss and none of the air bags deployed resulting in semi serious injuries. Broken elbow, broken ribs, some cuts and abrasions. If air bags had deployed I believe injuries would have been minimal.

NHTSA ID
11515877
Incident
Aug 12, 2022
Powertrain (other)
Filed Feb 5, 2023

2017 Nissan Versa Note 1.6 L 1598 CC L4 DOHC 16 Valve Odometer: 43408 COMPLAINT: Customer states, while driving vehicle will jerk and then engine light came on. Customer added oil. Technician confirmed customers concern. Technician scanned for trouble codes and found P285A. Technician performed P285A diagnostic procedure and confirmed transmission will need to be replaced. The above is the report from the auto shop. My car started jerking while driving on a slope, in heavy traffic which obviously made me very worried especially when you have no lane to exit. I specifically wanted to buy a newish pre-owned car to avoid expensive issues such as the one above. The odometer is only at +40000 miles, the car has been used only for 3-4 years. Please address.

NHTSA ID
11505619
Incident
Jan 16, 2023
Powertrain (other)Suspension
Filed Mar 2, 2021

I HAVE A 2017 NISSAN VERSA NOTE SV AND I'M HAVING PROBLEMS WITH THE CVT TRANSMISSIONS SLIPPING, AND ALSO IM BEEN HAVING PROBLEMS WITH THE REAR WHEEL BEARINGS ONE WAS AT AROUND 59,000 AND THE NEXT TIME IT HAPPENED IT WAS AROUND 86,000. THE TIME IT HAPPENED IT WAS UNDER WARRANTY THE NEXT TIME IT I HAD TO PAY OVER 750$ NOW AT 93,478 I'M HEARING THE SAME NOISE THAT THE NISSAN DEALERSHIP SAID THAT WAS THE WHEEL BEARING. CAN YOU PLEASE HELP!

NHTSA ID
11398817
Incident
Feb 2, 2021
Mileage
86,511 mi
Powertrain (other)
Filed Nov 7, 2019

TL* THE CONTACT OWNS A 2017 NISSAN VERSA NOTE. WHILE DRIVING 40 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE ENGINE REVVED; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. THE CONTACT COASTED TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE FINALLY MOVED FORWARD. THE FAILURE OCCURRED SIX TIMES BEFORE THE CONTACT FINALLY MADE IT TO THE EXIT RAMP OFF THE HIGHWAY. THE CONTACT HAD TO CALL THE POLICE TO MAKE A TURN OFF THE STREET. THE VEHICLE WAS TOWED TO ATLANTA BEST USED CARS (5141 BUFORD HWY, PEACHTREE CORNERS, GA 30071, (770) 449-9711). THE DEALER WAS STILL IN THE PROCESS OF DIAGNOSING THE FAILURE AND HAD NOT YET CALLED BACK. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID
11278597
Incident
Nov 4, 2019
Mileage
105,000 mi
Powertrain (other)
Filed Oct 10, 2019

I OWN A 2017 NISSAN VERSA NOTE AND THE CVT TRANSMISSION FEELS SLUGGISH AND ACTS AS IF IT IS SLIPPING. IT REVS UP HIGH BUT DOES NOT ACCELERATE QUICKLY. THEN THE CAR CATCHES UP AND BEGINS TO PICK UP SPEED. I MUST ACCELERATE HARD TO GET UP TO HIGHWAY SPEED AND THE ENGINE SOUNDS AS IF IT IS ACCELERATING THAN DECELERATING. I GET THE SAME PROBLEM WHEN ACCELERATING FROM A STOP LIGHT IN CITY TRAFFIC. I BELIEVE THIS CVT HAS HAD RECALLS ON IT BUT I DON'T SEE ANY ON MY PARTICULAR VEHICLE.

NHTSA ID
11267786
Incident
Oct 1, 2019
Mileage
46,000 mi
Engine
Filed Aug 15, 2019

WAS DRIVING ON HIGHWAY AND ENGINE CUT OFF. COULD NOT TURN KEY FOR 5 MINUTES AFTER. LOOKED ONLINE AND SAW THE NISSAN 2017 VERSA NOTE HAD RECALL FOR IGNITION SWITCH PROBLEMS BUT MY VIN NUMBER WAS NOT INCLUDED IN RECALL. SOUNDS LIKE SAME ISSUE. VERY DANGEROUS.

NHTSA ID
11244088
Incident
Aug 14, 2019
Mileage
44,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB19-071D

AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Versa Note by model year
YearComplaintsRecallsInvestigationsIssue Index
2019110—
2018330—
2017Viewing102050.4
2016280147.6
2015862258.0
20141353360.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.