RoadVitals

2018 Nissan Versa Note

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 28, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 12, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2018 Nissan Versa Note, most frequently naming the powertrain (other), brakes and suspension categories. 3 safety recalls have been issued covering this model year; and 83 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)250.0%
  • Brakes125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V654000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Sep 12, 2019
1,228,830 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Nissan North America, Inc.View on NHTSA.gov
18V551000

ELECTRICAL SYSTEM:IGNITION

Aug 21, 2018
153,047 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk: If the vehicle stalls, it can increase the risk of a crash.
The remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Nissan North America, Inc.View on NHTSA.gov
17V837000

AIR BAGS:SIDE/WINDOW

Dec 20, 2017
111 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018 Nissan Versa Note vehicles. During deployment of the side curtain air bag, a component of the air bag inflator may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
The risk: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
The remedy: Nissan will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began February 13, 2018. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesPowertrain (other)Suspension
Filed Oct 28, 2020

DRIVING ON HIGHWAY AT LEAST 3 DIFFERENT TIMES. WHEN EXITING HIGHWAY CAR SLOWING DOWN. WHEN GETTING TO INTERSECTION BRAKES APPLIED. PULSATING FELT ON BRAKE PEDAL. LOUD THUMPING NOISE HEARD FROM LEFT FRONT OF CAR. TOOK CAD STILL UNDER WARRANTY TO DEALER SERVICE. DEALER TEST DROVE CAR STATED THEY HEARD OR FELT NOTHING SO THERES NOTHING WRONG WITH IT.

NHTSA ID
11366903
Incident
Oct 26, 2020
Mileage
15,000 mi
Powertrain (other)
Filed Feb 1, 2019
Crash reported

TL* THE CONTACT RENTED A 2018 NISSAN VERSA NOTE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO TURN, THE VEHICLE SHIFTED INTO REVERSE ON ITS OWN. THE VEHICLE STRUCK A WALL AND DAMAGED THE REAR OF THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RENTAL COMPANY HAD THE VEHICLE REPAIRED. THE CONTACT MENTIONED THAT A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN WHILE THE VEHICLE WAS RENTED. THE APPROXIMATE FAILURE MILEAGE WAS 15,058. *TT CONSUMER WAS A RENTER OF THE DEFECTIVE VEHICLE.*JB

NHTSA ID
11173595
Incident
Oct 6, 2018
Mileage
15,058 mi
Filed Sep 17, 2018

NO BACKUP CAMERA. DEALER: NOT ALL HAVE THEM

NHTSA ID
11129922
Incident
Sep 6, 2018
Mileage
25 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB19-071D

AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Versa Note by model year
YearComplaintsRecallsInvestigationsIssue Index
2019110—
2018Viewing330—
2017102050.4
2016280147.6
2015862258.0
20141353360.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.