2001 Nissan Xterra Visibility Problems

I OPENED CASE # [XXX] WITH NISSAN REGARDING THE FAILURE OF ALL FOUR WINDOW REGULATORS IN THE NISSAN XTERRA I PURCHASED FROM NISSAN OF BOURNE (MA) IN 2000 ON MARTHA'S VINEYARD. THAT IS WHERE THE VEHICLE IS GARAGED AND USED AND ONLY HAS 67K MILES ON IT. THE WINDOWS HAVE BEEN ACTING UP FOR QUITE SOME TIME (MANY YEARS) NOW AND THE VEHICLE IS PRIMARILY USED ONLY IN THE SUMMER. THERE WAS A WINDOW REGULATOR WARRANTY EXTENSION (PU307) ISSUED ON THIS VEHICLE AND THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT THE PROBLEM. NISSAN CONSUMER AFFAIRS HAS REJECTED THE CLAIM SINCE IT IS BEYOND THE WARRANTY EXTENSION PERIOD EVEN THOUGH I WAS NEVER NOTIFIED OF THE PROBLEM SINCE IT ONLY APPLIED TO "WARM WEATHER" STATES. I'D LIKE TO ESCALATE THIS CLAIM TO ENCOURAGE NISSAN TO PICK UP THE COST OF PARTS AS THIS IS A SAFETY ISSUE SHOULD THE WINDOW GET STUCK IN THE UP OR DOWN POSITION. THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10423990

Incident

Aug 25, 2011

Mileage

67,000 mi

WINDOW REGULATORS ALL HAVE BEEN MALFUNCTIONING ON MY 2001 NISSAN XTERRA. *TR

NHTSA ID

10347825

Incident

Jul 11, 2010

Mileage

44,000 mi

ON MY 2001 NISSAN XTERRA, THE WINDOWS ARE NEARLY INOPERABLE ON FRONT DRIVER AND PASSENGER SIDES. THEY STARTED OUT SLOWLY AND GETTING STUCK HALF THE WAY UP, IT WOULD USUALLY TAKE ABOUT 4 ATTEMPTS TO GET WINDOW ALL THE WAY UP. THIS IS A SERIOUS NISSAN PROBLEM, AND ACCORDING TO OTHER FORUMS, OTHERS ARE HAVING SAME PROBLEM. THE WINDOWS NEED TO HAVE A RECALL ON THEM, IT IS VERY AGGRAVATING TO NOT BE ABLE TO ROLL THE WINDOWS UP OR DOWN, WHAT IF YOUR DOOR GETS HIT BY A CAR, AND DOOR IS INOPERABLE? *TR

NHTSA ID

10347507

Incident

Jan 2, 2010

Mileage

130,000 mi

FIRST THE DRIVER SIDE WINDOW STOPPED WORKING. SOUNDS LIKE BREAKING GLASS WHEN IT IS ROLLED DOWN. WILL ONLY ROLL DOWN 1 -2 INCHES AND WILL NOT ROLL BACK UP. THE LEFT REAR WINDOW WILL ROLL DOWN BUT WILL NOT ROLL BACK UP. THE RIGHT REAR WINDOW WILL OCCASIONALLY ROLL DOWN BUT WILL NOT ROLL BACK UP. THE FRONT PASSENGER WINDOW WORKS FOR NOW. *TR

NHTSA ID

10298471

Incident

Jul 9, 2005

Mileage

48,000 mi

HEARD A SAND ON GLASS SOUND WHEN ROLLING UP MY 3 OF MY WINDOWS AND NOW DRIVER, PASSENGER AND REAR PASSENGER WINDOWS DO NOT WORK. *TR

NHTSA ID

10259751

Incident

May 1, 2007

Mileage

80,000 mi

IT'S BEEN 1 1/2 YEAR THAT I HAVE THE PROBLEM WITH REAR WINDOWS ON MY NISSAN XTERRA. THEY CAN GO DOWN, BUT THEY WANT GO UP. I HAVE TWO KIDS OF 5 AND 16 YEARS OLD AND I AM LITTLE CONCERNED WHAT WOULD HAPPEN IF I PUT THE WINDOWS DOWN BY MISTAKE.I THINK THIS IS VERY UNSAFE. I DID CONTACT NISSAN AND THEY TOLD ME THAT THIS IS NOT THEY PROBLEM. I DID LOOK ONLINE AND I FOUND THAT I AM NOT THE ONLY ONE. THIS IS VERY UNSAFE IF I OPEN THOSE WINDOWS BY MISTAKE LETS SAY IN THE MIDDLE OF NOWHERE. VERY UNSAFE!!!!! THANK YOU! *TR

NHTSA ID

10229974

Incident

Nov 23, 2006

Mileage

84,529 mi

(1) MY DRIVER WINDOW BEGAN TO GRIND WHEN I USED IT. SHORTLY AFTER IT WOULD NOT WORK AT ALL. (2) CURRENTLY, 3 OF 4 OF MY WINDOW REGULATORS DO NOT WORK PROPERLY. I STARTED TO LOOK ON THE NET TO SEE IF OTHERS ARE HAVING THIS PROBLEM AND THAT IS HOW I FOUND THIS WEB SITE. NISSAN NEVER SENT ME ANYTHING ON THIS ISSUE EVEN THOUGH THEY HAD A VOLUNTARY SERVICE CAMPAIGN (PU306 & PU307). THEY DON'T CONSIDER IT A DANGER, BUT I THINK THAT IN THE MIDDLE OF A MICHIGAN WINTER WHEN MY WINDOWS WON'T GO UP AND YOU HAVE A BABY IN THE BACK SEAT DANGEROUS. AFTER MULTIPLE PHONE CALLS TO NISSAN THEY WANT ME TO TAKE IT INTO TO THE DEALER AND PAY $100 FOR THEM TO DIAGNOSE THE PROBLEM. I DON'T HAVE $100 TO GAMBLE WITH KNOWING THAT IT MAY LEAD TO NOT REIMBURSEMENT. I AM THE ONLY OWNER OF THIS VEHICLE AND NISSAN HAS ALWAYS HAD MY CONTACT INFO, YET THEY NEVER SENT ME ANY NOTICE OF THIS EXPIRED CAMPAIGN. *TR

NHTSA ID

10206236

Incident

Nov 17, 2006

Mileage

70,000 mi

MAJOR ELECTRICAL FIRE WHICH DESTROYED THE ENGINE ROOM HARNESS , SHORTED THE POWER TRANSIISTOR IN THE DISTRIBUTOR, DESSTROYED THE HOOD RELEASE CABLE AND BURNED THE WINDSHIELD WASHER TUBING, AND ALSO MULTIPLE FUSES AND RELAYS.THIS CONDITION OCCURED DUE TO THE MANUFACTURER CRUSHING THE WIRING FOR THE LEFT FRONT COMBINATION LIGHT UNDER THE AIR FILTER HOUSING AGAINST THE METAL BODY DURING INSTALLATION AT THE FACTORY.ALL PARTS RETAINED AND VEHICLE AVAILABLE FOR INSOECTION VEHIICLE CURRENTLY NOT RUNNING.

NHTSA ID

10192749

Incident

Apr 30, 2007

Mileage

98,000 mi

2001 NISSAN XTERRA CURRENTLY HAS 77, 123 MILES. EXPERIENCING POWER WINDOW FAILURE AND CRANKSHAFT PULLEY FAILURE. 1. AUG 06 WINDOW FAILED TO COMPLETELY CLOSE, HAD TO ADJUST WITH HAND TO CLOSE. I THOUGHT WINDOW WAS OFF TRACK SO I HAD DEALER SERVICE WINDOW, DEALER APPLIED LUBRICATION. WINDOW IS STILL FAILING TO COMPLETELY CLOSE WITHOUT ASSISTANCE. 2.HEARD NOISE IN ENGINE COMPARTMENT TOOK VEHICLE TO DEALER FOR SERVICE, DEALER REPLACED POWER STEERING TENSIONER PULLEY NOISE CONTINUED TO EXIST. I HAD A REPUTABLE MECHANIC LOOK AT VEHICLE AND NOTICED THAT THE CRANKSHAFT PULLEY HAD MULTIPLE STRESS FRACTURES AND DENTS. VEHICLE SCHEDULED TO BE SERVICED AGAIN TO REPLACE CRANKSHAFT PULLEY. *JB

NHTSA ID

10166599

Incident

Aug 10, 2006

Mileage

76,000 mi

I HAVE A 2001 NISSAN XTERRA THAT I BOUGHT IN 2002 WHILE THE WINDOWS WERE STILL WORKING. WITHIN TWO MONTHS OF MY PURCHASE THE TWO REAR WINDOWS STOPPED WORKING. IT WAS NOT BUT A COUPLE OF WEEKS UNTIL THE PASSENGER WINDOW COMPLETELY BROKE AND SLID DOWN INTO MY DOOR. THE DRIVERS SIDE GOES DOWN VERY SLOWLY MAKING A GRINDING NOISE AND HAS TO BE MANUALLY ROLLED UP. THE WARRANTY IS UP AND IT WILL COST ME $1800 TO GET IT FIXED. I WILL NOT SPEND THAT KIND OF MONEY ON A POORLY MANUFACTURED CAR AFTER THE FACT THAT THEY WILL NOT RECALL IT. I WILL NEVER BUY ANOTHER NISSAN AGAIN. *NM

NHTSA ID

10165684

Incident

Jul 21, 2002

BOTH REAR WINDOW REGULATORS FAILED IN THE CONSUMER'S 2001 NISSAN XTERRA. *TS THE BLOWER MOTOR ONLY BLOWS ON HIGH. THE DEALER FOUND THAT THE BLOWER MOTOR RESISTOR SHORTED OUT. THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. THE DEALER DIAGNOSED THAT THE THERMOSTAT HAD TO BE REPLACED. *NM

NHTSA ID

10161609

Incident

Jun 13, 2006

Mileage

39,695 mi

APPROXIMATELY ONE MONTH AGO AFTER JUST STARTING MY XTERRA, I NOTICED THAT THE REAR WINDSHIELD WIPER WAS ON. I BEGAN TO PRESS THE SWITCH TO TURN THE WIPER OFF, THINKING I HAD LEFT IF ON, BUT REALIZED THAT IT WAS ALREADY IN THE OFF POSITION. THE WIPER THEN BEGAN TO MOVE AGAIN, AND WASHER FLUID STARTED TO SPRAY ON THE WINDOW. AFTER SEVERAL ATTEMPTS TO TURN THE SWITCH OFF AND ON, I FINALLY RESOLVED TO REMOVE THE FUSE FOR THE REAR WIPER. (THIS ALSO HAPPENED PRIOR TO A HEAVY RAINFALL LATER IN THE DAY, PREVENTING ME FROM USING THE REAR WIPER.) AFTER RETURNING HOME, I REINSERTED THE FUSE, THINKING IT WOULD SIMPLY RESET THE WIPER. HOWEVER, A SHORT WHILE AFTER TURNING THE ENGINE ON THE NEXT TIME IN THE CAR, BOTH THE WIPER AND WASHER FLUID ACTIVATED WITH THE SWITCH IN THE "OFF" POSITION. I HAVE FOUND SEVERAL REFERENCES TO SIMILAR PROBLEMS IN ONLINE XTERRA OWNER FORUMS, BUT HAVE NOT FOUND ANY RECALL NOTICES FROM NISSAN. *JB

NHTSA ID

10159818

Incident

Apr 22, 2006

I PURCHASED MY 2001 NISSAN XTERRA IN MAY 2004. AS I WAS DRIVING HOME I NOTICED HOW THE DRIVER'S AND PASSENGER'S WINDOW GLASS SHAKES BADLY, AS IF THEY WERE GOING TO FALL RIGHT OUT THE WINDOW OR BREAK. I CONTACTED THE DEALER THE 2 DAYS LATER AND WAS TOLD, THEY WOULD CHECK INTO IT AND GET BACK TO ME. FOR THE FOLLOWING 3 WEEKS WE HAD ARGUMENTS OVER THE FINANCING OF THE VEHICLE, WHICH WE FINALLY RESOLVED, BUT THEY REFUSED TO EXPLAIN OR OFFER INFORMATION ABOUT THE WINDOW GLASS. I HAVE SEEN A MECHANIC ABOUT THE SITUATION, AND WAS INFORMED THAT THE REGULATORS FOR ALL FOUR WINDOWS NEED TO BE REPLACED AS THEY ARE DEFECTIVE. I NOTIFIED THE DEALER AND THEY REFUSED TO CORRECT THE PROBLEM, STATING I HAVE TO PAY FOR IT MYSELF! I WOULD LIKE TO KNOW IF THERE IS A RECALL OR SOMETHING THAT NISSAN IS DOING TO REPAIR THIS AT MINIMAL COSTS TO OWNERS! THANKS!*JB

NHTSA ID

10112251

Incident

Jun 1, 2004

I HAVE A 2001 NISSAN XTERRA AND THE POWER WINDOWS DON'T OPERATE PROPERLY. THEY ROLL DOWN, BUT NEED ASSISTANCE MANUALLY TO GO UP. THIS IS OCCURRING ON ALL WINDOWS. I HAVE BEEN RESEARCHING AND IT IS APPARENT THAT ALL XTERRA OWNERS ARE HAVING THIS PROBLEM. I HAVE OWNED A NISSAN FOR OVER 5 YEARS WITH NO PROBLEMS AND OUT OF BRAND LOYALTY I BUY ANOTHER ONE AND IT HAS A PROBLEM THAT WILL HAPPEN OVER AND OVER. CAN SOMEONE PLEASE HELP OR ISSUE A RECALL. *JB

NHTSA ID

10111843

Incident

Feb 4, 2005

Mileage

125,178 mi

MY MOTOR DIED ON MY FRONT PASSENGER SIDE POWER WINDOWS ON MY 2001 XTERRA. I WAS TOLD THAT THE COST TO HAVE NISSAN FIX/REPLACE THE MOTOR WOULD BE $300. *NM

NHTSA ID

10095574

Incident

Oct 11, 2004

Mileage

32,000 mi

ALL 4 POWER WINDOW REGULATORS REPLACED UNDER RECALL, RIGHT FRONT FAILED 2 MORE TIMES AND WAS AGAIN REPLACED UNDER WARRANTY.. THEN R/F POWER WINDOW MOTOR FAILED, THE MOTOR STILL SPUN BUT THE GEAR THAT LOCKS INTO THE REGULATOR BROKE... NISSAN SERVICE SAID THE REPAIR WOULD BE OVER 400.00 TO REPAIR. I TOLD ADVISOR THAT MOTOR HAD TO BE UNBOLTED FROM A BROKEN REGULATOR 2 TIMES AND THAT THE STRESS PUT ON THE MOTOR GEAR WHEN REGULATORS CONTINUALLY JAMMED MOST LIKELY WAS A CONTRIBUTING FACTOR IN THE MOTOR FAILURE. I ASKED HIM TO CALL NISSAN HELP DESK FOR ME AND EXPLAIN MY SITUATION BEFORE I HAD TO DO IT.. HE SAID HE WOULD AND NISSAN AGREED TO REPLACE THE MOTOR. I AM A AUTO MECHANIC WITH OVER 20 YEARS ON THE JOB EXPERIENCE AND MANAGE A REPAIR SHOP. I KNEW AS WELL AS NISSAN THAT THE REGULATORS HAD A DEFINITE IMPACT ON THE MOTOR FAILURE...I WONDER IF A REGULAR CONSUMER WITH NO KNOWLEDGE OF POWER WINDOWS SYSTEMS WOULD KNOW TO QUESTION A 400.00 CHARGE. IF NOT, THERE ARE MANY PEOPLE GETTING TAKEN TO THE BANK. NOTE: THIS WHOLE PROCESS STARTED IN MARCH OF 2004 WITH THE FIRST REPLACEMENT OF ALL THE REGULATORS AND ENDED OCT 2004 WITH THE REPLACEMENT OF THE MOTOR AND 2 MORE REGULATORS. *NM

NHTSA ID

10093923

Incident

Oct 11, 2004

BOTH FRONT WINDOWS WERE COMING OFF TRACT. THE PASSENGER SIDE IS COMPLETELY OFF, AND IT IS TAPED IN THE UP POSITION NOW. THE DRIVER'S SIDE WINDOW "SWAYS" IN THE WIND WHEN IT IS PARTWAY DOWN. I HAVE NOT BEEN ABLE TO GET THE WINDOW REPAIRED YET. BOTH WINDOWS HAVE BEEN TEMPERAMENTAL FOR THE PAST FEW WEEKS; SOMETIMES GOING UP AND SOMETIMES NOT. *JB

NHTSA ID

10093069

Incident

Sep 20, 2004

Mileage

64,000 mi

CERTAIN MODEL YEAR 2001-2002 FRONTIER AND XTERRA MODELS MAY EXPERIENCE UNEXPECTED OR DIFFICULT OPERATION OF WINDOWS. PRIMARY CAUSE IS EXTENDED HIGH TEMPERATURE CONDITIONS AFFECTING WINDOW. NISSAN WILL REPLACE WINDOW REGULATOR FOR A PERIOD OF UP TO 5 YEARS OR VEHICLE IN-SERVICE DATE OR 60,000 MILES WHICH EVER OCCURS FIRST. MY COMPLAINT IS THAT MY NISSAN WAS MANUFACTURED ON NOV. 2000 AND I BOUGHT THE VEHICLE IN JULY OF 2002. IT HAS 69,000 MILES ON IT AND SINCE I'VE PURCHASED THIS VEHICLE HAVE NOTICED THAT WINDOWS MOVE UP AND DOWN VERY SLOWLY AND SOMETIMES WILL ONLY ROLL UP HALF WAY AND THEN I HAVE TO APPLY A LITTLE PRESSURE UPWARD TO GET THEM TO ROLL ALL THE WAY UP. I DO NOT LIVE IN A ALL YEAR ROUND HIGH TEMPERATURE, I DON'T KNOW WHERE MY VEHICLE CAME FROM ORIGINALLY BUT I FEEL THIS IS A DEFECT IN WORKMANSHIP AND ALSO A SAFETY HAZARD IN NOT BE ABLE TO ROLL WINDOWS UP AND DOWN WITH EASE.*JB

NHTSA ID

10060504

Incident

Mar 5, 2004

Mileage

29,000 mi

POWER WINDOW REGULATORS HAVE FAILED DURING AND AFTER WARRANTY ON 3 WINDOWS. *LA

NHTSA ID

10054724

Incident

Aug 17, 2003

Mileage

37,000 mi

I HAVE HAD PROBLEMS WITH ALL FOUR WINDOWS IN MY XTERRA. IN ALL CASES THE WINDOW REGULATORS HAD TO BE REPLACED. ONE REPAIR WAS UNDER WARRANTY, AND THE OTHERS WERE NOT. HERE ARE THE DETAILS. 1. MAY 1, 2002, MILEAGE 12314. DRIVER SIDE WINDOW WAS INOPERABLE & REGULATOR WAS REPLACED. (NO CHARGE TO ME) 2. OCTOBER 1, 2003, MILEAGE 39002. PASSENGER FRONT WINDOW & DRIVERS REAR WINDOW WERE MAKING A GRINDING SOUND. DOOR PANELS REMOVED & REGULATORS REPLACED. COST: $482.52 3. OCTOBER 8, 2003, MILEAGE 39391. PASSENGER SIDE REAR WINDOW WAS MAKING A GRINDING SOUND. DOOR PANEL REMOVED & REGULATOR REPLACED. COST: 212.30

NHTSA ID

10071139

Incident

Oct 15, 2003

THE MECHANISM TO RAISE AND LOWER THE POWER WINDOWS IN XTERRAS IS DEFECTIVE. THE REPAIR IS $300-400 PER WINDOW, AND INCLUDES REPLACEMENT OF THE DEFECTIVE PART WITH A DEFECTIVE PART. I WAS TOLD THAT I SHOULD "STOP DRIVING OFF-ROAD," THE DEALER CLAIMED THAT I "BROKE" THE MECHANISM BECAUSE I GOT DUST INSIDE THE DOOR...I'M AN ARCHAEOLOGIST...I BOUGHT THE CAR BECAUSE I HAVE TO DRIVE OFF-ROAD! TWO MORE WINDOWS ARE BROKEN NOW, AND WHEN I CHECKED OWNER GROUPS ON THE INTERNET, I FOUND THAT THEY HAVE DEVISED SOME SOLUTIONS TO THIS PROBLEM---ALL SOLUTIONS REQUIRE THE CAR OWNER TO FIGURE OUT HOW TO REPAIR THE WINDOWS THEMSELVES. ONE GUY HAS FIXED HIS WINDOWS SEVEN TIMES! I'M EMBARRASSED TO SUBMIT THIS AFTER READING THE HORRID PROBLEMS SOME OTHER PEOPLE HAVE HAD WITH THEIR XTERRAS, BUT THIS IS AN EXPENSIVE PROBLEM...SOME OF THOSE PEOPLE WILL CERTAINLY HAVE THIS ONE ON TOP OF ALL THEY ALREADY HAVE!*AK

NHTSA ID

10051544

Incident

Sep 1, 2003

I AM HAVING TROUBLE WITH MY WINDOWS ALL 4 OF THEM DON'T WORK, IT ISN'T THE MOTOR, IT IS THE CABLE INSIDE...IT CRINKLES UP. 2 OF MY WINDOWS ARE STUCK DOWN. I AM NOT THE ONLY PERSON HAVING THIS PROBLEM. I KNOW OF TWO OTHERS HAVING THE EXACT PROBLEM. ALL THREE OF US HAVE 2001 NISSAN XTERRA'S. THANKS, MATT WILLAND. *AK

NHTSA ID

10049699

Incident

Dec 13, 2003

I BOUGHT MY 2001 NISSAN XTERRA NEW IN FEB. 2001. I'VE HAD 3 WINDOW REGULATORS REPLACED UNDER WARRANTY ON MY DRIVER, PASSENGER AND REAR PASSENGER WINDOW. NOW LESS THAN 10K MILES LATER AND OUT OF WARRANTY, BOTH THE REAR DRIVER AND PASSENGER WINDOW REGULATORS HAVE QUIT WORKING. *JB

NHTSA ID

10049237

Incident

Jun 1, 2002

Mileage

27,437 mi

2 WINDOW REGULATORS ARE OUT AGAIN. SINCE BUYING THIS CAR WE HAVE HAD THEM REPLACED 8 TIMES. CAR IS NO LONGER UNDER WARRANTY. FRIEND THAT BOUGHT SAME TYPE OF XTERRA AT THE SAME TIME HAS ALSO REPLACED THEM 5 TIMES. THIS ITEM IS OBVIOUSLY DEFECTIVE AND SHOULD HAVE BEEN RECALLED AND/OR REDESIGNED. NOW I EITHER CAN'T USE THE WINDOWS OR HAVE TO PAY HUNDREDS OF DOLLARS PER YEAR TO KEEP GETTING THEM REPLACED. I WILL NEVER BUY ANOTHER NISSAN AS LONG AS I LIVE BECAUSE OF THIS. NEVER. JUST LOOK THROUGH THE LISTING HERE AND SEE HOW MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. HOW NISSAN CAN ACT LIKE IT IS NORMAL IS AN ATROCITY. *AK

NHTSA ID

10047744

Incident

Nov 24, 2003

THE PASSENGER WINDSHIELD WASHER DOESN'T WORK. I HAVE TAKEN THE VEHICLE TO THE DEALER AND IT WORKED FOR ONLY A SHORT PERIOD. THE PROBLEM HAS NOT BEEN RESOLVED. IT IS VERY HARD TO DRIVE USING ONLY THE DRIVERS SIDE OF THE WINDSHIELD. *LA

NHTSA ID

10047384

Incident

Nov 22, 2003

Mileage

5,000 mi