RoadVitals

2004 Nissan Xterra Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
84
Latest Aug 9, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 10, 2004

What this page shows

Our database holds 84 NHTSA owner-reported complaints for the 2004 Nissan Xterra. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 84 · page 1 of 4

Airbags
Filed Aug 9, 2025
Crash reported

I have been in three accidents, of decent speed, and my airbags never deployed. I was told to report that.

NHTSA ID
11679591
Incident
Jan 1, 2019
Engine
Filed Jun 5, 2025

Water pump went out replace water pump motor blown

NHTSA ID
11665169
Incident
Jun 1, 2025
Steering
Filed Dec 27, 2024

I took my xterra to get inspected 12/27/2024. I was informed I have a recall on this vehicle.

NHTSA ID
11632657
Incident
Dec 27, 2024
Airbags
Filed Jun 9, 2023
Crash reported

My vehicle has been in 3 accidents. Being rear-ended at 70MPH, again six months later at 60MPH, then the forward vehicle slammed their brakes, and I hit them at around 30MPH. In any of these accidents, NONE of my airbags deployed.

NHTSA ID
11526140
Incident
Jan 6, 2019
Filed Apr 1, 2022

UNKNOWN. Wanting to make a recall appointment that was reported on my SMOG check.

NHTSA ID
11459273
Incident
Jan 24, 2022
Steering
Filed Jan 1, 2021

THE STEERING WEAL IT'S BECOMING STIFF AND IS BECOMING HARD TO MANEUVER AROUND AND IT MIGHT AFFECT MY DRIVING AND I'M SCARED I MIGHT CRASH AND THIS IS THE ONLY VEHICLE I HAVE AND OWN AND HAVE NO OTHER MEANS TO PURCHASE ANOTHER CAR. I WAS HEADING TO WORK AND I TRIED TURNING ON THE CORNER AND IT JUST BECAME HARD TO STEER THE STEERING WEAL.

NHTSA ID
11385979
Incident
Sep 10, 2020
Other / unspecifiedSteeringSuspension
Filed Oct 17, 2020

SPEEDS OVER 60 HITS A BUMP AND STARTS ROCKING AND BOUNCING

NHTSA ID
11364867
Incident
Oct 17, 2020
Mileage
150,000 mi
ElectricalEngineSteering
Filed Aug 4, 2020

WHEN DRIVING MY XTERRA, IT LOSES POWER AND CUTS OUT ON ME. THIS IS VERY DANGEROUS AND CUTS COMPLETELY OFF WHEN I'M ACCELERATING. THERE IS A DECLARATION AND THEN THE VEHICLE WON'T CRANK OR START LEAVING ME STRANDED. THIS IS NOT THE FIRST TIME OVER YEARS THAT THE XTERRA HAS CUT OFF ON ME. ALL DASHBOARD SYSTEMS STOP COMPLETELY WHEN IT HAPPENS. I HAVE NO CONTROL OVER THE CAR WHEN IT HAPPENS.

NHTSA ID
11343229
Incident
Aug 3, 2020
Mileage
220,715 mi
Powertrain (other)
Filed May 5, 2020

COOLANT IN TRANSMISSION! BOUGHT NEW IN MARCH OF 2015. WAS DRIVING ON I-10 IN BILOXI AND IT STARTED SMELLING LIKE A BURNT RUBBER SMELL AND IT STARTED SMOKING! PULLED OVER AND GOT OUT OF IT! LEFT ME AND MY DAUGHTER STRANDED ON THE SIDE OF THE HIGHWAY! *TR

NHTSA ID
11323427
Incident
Dec 12, 2019
Mileage
168,000 mi
ElectricalFuel system
Filed Oct 7, 2019

FUEL GAUGE REGISTERING IMPROPERLY. ONLY SHOWS 3/4 TANK UPON FILLING TANK FULL AND WILL NOT DROP UPON USAGE OF FUEL. GAUGE HAS ONLY DROPPED ONCE SINCE I HAVE OWNED THE VEHICLE.

NHTSA ID
11266928
Incident
Sep 19, 2019
Exterior lighting
Filed Sep 23, 2019

WHEN VEHICLE IS STARTED, THE BRAKE LIGHTS WILL STAY LIT AS IF YOU WERE PRESSING THE BRAKE EVEN WHEN ENGINE IS OFF, CRUISE CONTROL WILL NOT SET EITHER SO YOU CAN TURN IT ON BUT WILL NOT ENGAGE. IT MAY HAVE SOMETHING TO DO WITH THE CRUISE CONTROL SWITCH LOCATED BY THE BRAKE PEDAL. I'VE FASHIONED A SPACER TO SLIDE IN BETWEEN THE BRAKE AND SWITCH SO THEY'LL GO OFF WHEN I'M NOT DRIVING. I WAS JUST CURIOUS AS IF THERE IS A RECALL TO THIS OR IF I HAVE TO ACTUALLY REPLACE THE PART MY SELF.

NHTSA ID
11257372
Incident
Aug 22, 2019
Mileage
130,000 mi
Steering
Filed Sep 16, 2019

TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V554000 (STEERING). AFTER RETRIEVING THE VEHICLE FROM THE DEALER, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABLE TO TURN THREE INCHES TO THE RIGHT OR LEFT, BUT THE WHEELS FAILED TO MOVE. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER BECAUSE COURTESY NISSAN HAD LOST THE VEHICLE FOR SEVERAL DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 212,000.*PM CONSUMER STATED DEALER WANTED THE VEHICLE TO BE LEFT A THE DEALER FOR 2 WEEKS BUT CONSUMER COULD NOT, WITHOUT A LOANER, DUE TO WORK.*JB

NHTSA ID
11255563
Incident
Sep 6, 2019
Mileage
212,000 mi
Filed Mar 12, 2019

I HAVE CHANGED MY FUEL PUMP 11 TIMES IN TWO YEARS SOMETHING AIN'T RIGHT

NHTSA ID
11186037
Incident
Nov 15, 2009
Mileage
50,000 mi
Electrical
Filed Feb 18, 2019

GOT INTO MY CAR ONE DAY AND UPON TRYING TO CRANK IT , WHEN TURNING THE KEY IT HESITATED TO CRANK AND FINALLY DID SO. WHEN I REACHED MY DESTINATION, WHEN I LEFT MY CAR WOULD JUST NOT CRANK. NO CLICKS. LIGHTS WORK FINE. NOTHING IS WRONG WITH SECURITY, BATTERY. JUST REPLACED THE STARTER AROUND OCT OF LAST YEAR.

NHTSA ID
11180721
Incident
Jan 20, 2018
Engine
Filed Jan 8, 2019

TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

NHTSA ID
11165126
Incident
Dec 21, 2018
Mileage
145,000 mi
Steering
Filed Dec 21, 2018

TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. THE CONTACT HAD TO USE EXTRA STRENGTH JUST TO TURN THE STEERING WHEEL. IN ADDITION, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CATALYTIC CONVERTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID
11162963
Incident
Nov 24, 2017
Mileage
155,000 mi
Driver assistanceElectricalEngine
Filed May 24, 2018

2004 XTERRA HAD BEEN LOW ON RADIATOR FLUID AND NEEDED TOPPING UP EACH WEEK, THEN EACH DAY. AFTER FILLING WITH WATER AND COOLANT NIGHT BEFORE CAR BEGAN TO OVERHEAT ON HWY. CAR SAT IN SUN ALL DAY, THEN OVERHEATED IN TRAFFIC. HAD TOWED TO WORK ON IT. REPLACED SPLIT RADIATOR HOSE WHERE DRIPPING OCCURS AND REFILLED CAR RADIATOR, NO LEAKING APPARENT. NEXT DAY, DROVE ON HWY TO WORK. AT 65-75 MPH CAR BEGAN MAKING CLICKING/TAPPING NOISES FROM ENGINE. WENT UPHILL TOWARDS INTERCHANGE AND CAR SHOOK VIOLENTLY, STEAM (OR SMOKE) CAME FROM UNDER HOOD AS I CAREFULLY CROSSED FREEWAY TO EXIT, ALL LIGHTS CAME ON ON DASH AND SMOKE OR STEAM POURED INTO THE CAR THROUGH AIR VENTS. I HAD LOST ALL POWER AND POWER STEERING, BUT I STEERED IT SAFELY TO HWY SERVICE ROAD STREET WITH PARKING LOT. CAR WAS SMOKING UNDER HOOD, STEAM OR SMOKE WAS COMING OUT OF VENTS AND ALL LIGHTS REMAINED ON ON THE DASH. UNDER THE HOOD, THE A/C CONDENSER OR RADIATOR HAS A 5" BREAK ON TOP OF IT. WHEN I PUT WATER IN THE RADIATOR IT POURS THROUGH SEVERAL PLACES WHERE HOSES CONNECT (GASKETS AND SEALS, I PRESUME). HAD THE CAR TOWED HOME AND I'M AFRAID TO DRIVE IT EVER AGAIN, BUT NOW I CAN'T GET TO WORK OR PICK MY KIDS UP FROM SCHOOL ANYMORE AND I CAN'T AFFORD TO FIX IT OR PAY FOR REPAIRS SINCE I CAN'T GET TO WORK.

NHTSA ID
11097726
Incident
May 22, 2018
Mileage
116,000 mi
Steering
Filed Oct 26, 2017

STEERING IS SLOPPY. STEERING WHEEL HAS EXCESSIVE PLAY. THERE IS A LOT ON THIS TOPIC ACROSS THE INTERNET FORUMS.

NHTSA ID
11039972
Incident
Jul 7, 2017
Mileage
60,000 mi
ElectricalSteeringSuspension
Filed Jan 23, 2017

I TOOK MY VECHICLE TO ACE AUTO AND HE CLAIM HE FIXED IT GAVE ME A LIST THE SECOND TIME BUT NOT THE FIRST TIME IT SAT THERE FOR A YEAR THAN I GOT IT OUT FOR 2 MONTHS BACK IN AGAIN ITS GOES REAL SLOW BACK FIRES NOW AND STERRING WHEEL LOCKED ONE DAY NOW ITS ACTING LIKE IT DONT HAVE POWER TO IT.EVERYTIME YOU GO SPPEED LIMIT THE STEERING LOCKS IT SHAKES AND NOT ENOUGH POWER TO GO BARELY GO UP THE HILL TOO.

NHTSA ID
10947220
Incident
Sep 9, 2016
Mileage
125,450 mi
BrakesDriver assistance
Filed Sep 19, 2016
Crash reported2 injuries reported

ON 9/11/2016, WHILE ATTEMPTING TO PARK MY 2004 NISSAN XTERRA, THERE WAS A TERRIBLE ACCIDENT. I PULLED IN FRONT OF A MAECHANICS BAY AT FIRESTONE IN NEWPORT NEWS, VA. WHILE PARKING MY SUV, WITH MY FOOT FIRMLY ON THE BRAKE, THE SUV RAPIDLY ACCELATRED AND DROVE THROUGH THE BUILDING AND BADLY INJURED A MECHANIC STANDING IN THE BAY. I WAS BRAKING AS HARD AS I COULD, AND THE SUV KEPT ACCELARTING AND WOULD NOT STOP. I DID NOT HAVE MY FOOT ON THE GAS PEDAL. AT THE TIME OF THIS ACCIDNET, THE SUV WAS AT A TOTAL STOP WHILE SHIFITNG IT INTO PARK. IT WAS LOCATED IN THE PARKING LOT OF FIRESTONE ON WARWICK BLVD. IN NEWPORT NEWS, VA. THIS VECHILE WAS IN AS NEW CONDITION WITH ONLY A LITTE OVER 12,000 MILES. IT WAS A TOTAL LOSS. THERE WAS DAMAGE TO THE BUILDING, ANTOTHER VECHILE IN THE BAY, THE DRIVER OF THE SUV, AND SEVERE INURIES TO THE MECHANIC STANDING ON THE FLOOR OF THE BAY. AGAIN, AT NO POINT , WAS THE DRIVERS FOOT ON THE GAS PEDAL. THE DRIVER WAS BRAKING THROUGHOUT THIS INCIDENT AND COUD NOT STOP THE VECHILE. WHAT IS LEFT OF THIS VEHICLE IS CURRENTLY LOCATED IN THE GEICO LOT ON PRODUCTION DRIVE IN YORKTOWN, VIRGINIA.

NHTSA ID
10907542
Incident
Sep 11, 2016
Mileage
12,256 mi
Other / unspecified
Filed Sep 14, 2016

I WAS DRIVE MY NISSAN XTERRA IN IN HIGHWAY AND MY CAR START TO SHAKE AND WITH IN 15 MINUTE 3 LUG NUT OUT OF 6 CAME OUT AND OTHER THREE ABOUT TO LOOSE. IT WAS SCARY. I ANYHOW APPROACHED TO CAR REPAIR SHOP AND LEARNED THAT MY FRONT WHEEL BEARING GONE BAD. I JUST FOUND THAT NISSAN XTERRA 2012 HAS RECALL FOR SIMILAR BEARING ISSUE. THIS IS VERY DISTURBING WHILE SUCH INCIDENCE ON HIGHWAY AND I KEEP LOSING FAITH ON SUCH MOST RELIABLE NISSAN BRAND NAME THEREFORE, I WOULD SINCERE REQUEST TO PLEASE INCLUDE XTERRA 2004 MODEL FOR THIS RECALL TOO. THANKS

NHTSA ID
10906346
Incident
Sep 5, 2016
Mileage
20 mi
Fuel system
Filed Jun 14, 2016

JUNE 12 2016 AT THE TRI-PAR IN SLINGER, WI I WAS FILLING UP THE GAS TANK, WHEN GAS BEGAN SPILLING OUT OF THE VEHICLE'S WHEEL WELL. I IMMEDIATELY STOPPED IT AFTER I NOTICED IT. THE STATION ALONG WITH THE SLINGER FIRE DEPARTMENT ESTIMATED A GALLON WAS SPILT. IT APPEARS THE GAS TANK NECK HAS RUSTED OUT, CAUSING THE SPILL. THEY DEEMED THE VEHICLE NOT SAFE TO DRIVE AND RECOMMEND WE HAVE IT TOWED HOME, WHICH WE DID.

NHTSA ID
10874269
Incident
Jun 12, 2016
Mileage
131,000 mi
Engine
Filed Jun 12, 2016

JUNE 12 2016 AT THE TRI-PAR IN SLINGER, WI I WAS FILLING UP THE GAS TANK, WHEN GAS BEGAN SPILLING OUT OF THE VEHICLE'S WHEEL WELL. I IMMEDIATELY STOPPED IT AFTER I NOTICED IT. THE STATION ALONG WITH THE SLINGER FIRE DEPARTMENT ESTIMATED A GALLON WAS SPILT. IT APPEARS THE GAS TANK NECK HAS RUSTED OUT, CAUSING THE SPILL. THEY DEEMED THE VEHICLE NOT SAFE TO DRIVE AND RECOMMEND WE HAVE IT TOWED HOME, WHICH WE DID.

NHTSA ID
10873777
Incident
Jun 12, 2016
Steering
Filed Dec 24, 2015

STEERING BINDS WHEN COMING TO COMPLETE LEFT TURN, WILL NOT RETURN WHEN MOVING FORWRD UNLESS MANUALLY ASSISTED, NOW STEERING GEAR STARTING TO LEAK.

NHTSA ID
10812057
Incident
Jun 1, 2015
Mileage
94,000 mi
Fuel system
Filed Nov 24, 2015

I SMELL GAS INSIDE THE CAR, I TOOK IT TO A SHOP AND THEY TOLD ME THE GAS TANK IS ALL RUSTED ON TOP, CAUSING THE GAS TO SPILL OUT. SPEAKING WITH NISSAN THEY SAID THIS IS PART OF WEAR AND TEAR OF THE VEHICLE, WHICH I DO NOT AGREE WITH.

NHTSA ID
10806577
Incident
Nov 18, 2015
Mileage
128,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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