RoadVitals

2015 Nova Bus Lfs Artic

Recalls, owner-reported complaints, investigations and safety data

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 23V714000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Nov 5, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Nova Bus Lfs Artic. 10 safety recalls have been issued covering this model year; and 72 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V647000

SEAT BELTS:FRONT

Nov 5, 2024
1,570 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
The risk: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
The remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Nova Bus (US) Inc.Manufacturer number CR5635View on NHTSA.gov
23V714000NHTSA advisory: do not drive

SEATS:CRITICAL FASTENERS

Oct 25, 2023
514 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
The risk: A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
The remedy: Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Nova Bus (US) Inc.Manufacturer number CR5500View on NHTSA.gov
22V323000

EQUIPMENT; EXTERIOR LIGHTING

May 11, 2022
307 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
The remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Nova Bus (US) Inc.Manufacturer number CR5267/68/69View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FT4651

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL

Failure of DEF sensor GEN 6 within the expected 5-years lifespan.

LI5170E

SUSPENSION

New lower shock mount available with an adapter plate better suited for the front and rear axle.

LI5185E

ELECTRICAL SYSTEM

Cummins has issued a Temporary Repair Practice: TRP2484 – ECM Calibration for DEF Header Sensor Failures due to Parts Shortage TRP allowing temporary calibration of the engine ECM in the event of the DEF sensor failure and repeated error codes.

LI4494E

ELECTRICAL SYSTEM; ENGINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.

LI3978E

ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Information about the engine coolant. Coolant types should not be mixed in the engine.

LI5011E

EQUIPMENT

Recommendations on the disinfection of vehicles as well as products and precautions to be taken.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nova Bus Lfs Artic by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023080—
2022090—
20210110—
20200150—
20190170—
20180100—
20170120—
20160120—
2015Viewing0100—
2014090—
2013070—
2012050—
2011040—
2010040—
2009020—
2008000—
2007000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.