RoadVitals

2015 Nova Bus Lfs Artic Recalls

Safety recall campaigns filed with NHTSA that cover this model year

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 23V714000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Nov 5, 2024
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

10 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

SEAT BELTS:FRONT

Nov 5, 2024
1,570 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
The risk: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
The remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Nova Bus (US) Inc.Manufacturer number CR5635View on NHTSA.gov
23V714000NHTSA advisory: do not drive

SEATS:CRITICAL FASTENERS

Oct 25, 2023
514 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
The risk: A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
The remedy: Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Nova Bus (US) Inc.Manufacturer number CR5500View on NHTSA.gov

EQUIPMENT; EXTERIOR LIGHTING

May 11, 2022
307 units potentially affected
The defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
The remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Nova Bus (US) Inc.Manufacturer number CR5267/68/69View on NHTSA.gov
Jul 2, 2019
802 units potentially affected
The defect: Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.
The risk: If the cantilever seat drops while it is occupied, there is an increased risk of an injury.
The remedy: Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.
Nova BusManufacturer number CR4663View on NHTSA.gov

ELECTRICAL SYSTEM:SOFTWARE

Nov 26, 2018
337 units potentially affected
The defect: Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
The risk: If there is a loss of vehicle stability, it can increase the risk of a crash.
The remedy: Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
Nova BusManufacturer number CR4422View on NHTSA.gov

SERVICE BRAKES, AIR:DISC:CALIPER

May 7, 2018
1,058 units potentially affected
The defect: Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.
The risk: Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.
The remedy: Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079.
Nova BusManufacturer number CR4079View on NHTSA.gov

EQUIPMENT

Jun 8, 2016
914 units potentially affected
The defect: Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.
The risk: If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.
The remedy: Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539.
Nova BusManufacturer number CR3539View on NHTSA.gov

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Mar 4, 2016
863 units potentially affected
The defect: Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.
The risk: If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.
The remedy: Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601.
Nova BusManufacturer number CR3601 & CR3642View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

Feb 5, 2016
229 units potentially affected
The defect: Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result, the cable may disconnect.
The risk: If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash.
The remedy: Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3590.
Nova BusManufacturer number CR3590View on NHTSA.gov

STRUCTURE:BODY:DOOR

Nov 5, 2015
304 units potentially affected
The defect: Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
The risk: A passenger could be injured if their arm is caught in the door.
The remedy: Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Nova BusManufacturer number CR3492 and CR3493View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources