RoadVitals

2002 Oldsmobile Aurora Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Oct 20, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 9, 2002

What this page shows

Our database holds 25 NHTSA owner-reported complaints for the 2002 Oldsmobile Aurora. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 25

Body & structure
Filed Oct 20, 2024

The Frame has rust under door panel broke Car Frame body near battery cave in hole and rusting hole in trunk near spare tire.

NHTSA ID
11620849
Incident
Oct 17, 2024
SteeringSuspension
Filed Oct 30, 2022

I am adding new parts to this vehicle 100 000 tune up

NHTSA ID
11491485
Incident
Sep 1, 2022
ElectricalEnginePowertrain (other)
Filed Jul 18, 2014

MY 2002 AURORA V6, RPM STARTED ACTING HAYWIRE IT SHOT UP TO 8 GRAND AT 30 MPH. THE ENGINE AND TRANSMISSION WERE ACTING NORMAL. IT HAPPENED AGAIN 2 DAYS LATTER THEN ALL OF MY DASH LIGHTS AND HEADLIGHTS WENT OUT. I TOOK IT IN TO THE SHOP. I HAD THE TRANS VACUUM SENSOR CHANGED ALONG WITH THE HEADLIGHTS. THIS DID THE TRICK FOR 24 HOURS. NOT I HAVE THE SAME PROBLEM AND THE DEALER CAN NOT FIGURE OUT WHAT IS WRONG OR HOW TO FIX IT. CAN SOMEONE HELP WITH THIS. *TR

NHTSA ID
10611426
Incident
Feb 7, 2014
Mileage
120,000 mi
Fuel system
Filed Feb 1, 2012

TL* THE CONTACT OWNS A 2002 OLDSMOBILE AURORA. THE CONTACT STATED THAT FUEL SPILLED OUT FROM THE FILLER NECK WHILE REFUELING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN FAILED TO QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,473 AND THE CURRENT MILEAGE WAS 147,673. UPDATED 03/15/12 *BF UPDATED 03/23/12

NHTSA ID
10446101
Incident
Jan 1, 2012
Mileage
147,473 mi
Suspension
Filed Jun 1, 2010

BROKEN/SNAPPED SWAY BAR LINK, LEFT SIDE FRONT. CAR SWERVED TO THE LEFT, NO ACCIDENT UPON SNAP. UPON INVESTIGATION/REPLACEMENT THE BOLT WAS RUSTED THROUGH AT MID POINT AND SNAPPED. I SAVED THE BROKEN PART, IF IT IS NEEDED. *TR

NHTSA ID
10334173
Incident
May 7, 2010
Mileage
361,000 mi
Steering
Filed Apr 28, 2010

MY 2002 AURORA 4.0L SUDDENLY LOCKED IN THE LEFT TURN STEERING MODE. I WAS IN A PARKING LOT AND WAS MAKING A TURN ON THE AISLE. AFTER THE TURN I TRIED TO STRAIGHTEN THE WHEELS AND THE STEERING WHEEL WAS LOCKED. THE ENGINE WAS RUNNING. I APPLIED THE BRAKES AND AVOIDED HITTING THE ONCOMING CAR (THE OTHER DRIVER DID THE SAME). I WAS ABLE TO MOVE INTO A PARKING SPOT AND CONFIRMED THE POWER STEERING BELT WAS TURNING THE POWER STEERING PUMP AND THE PUMP RESERVOIR WAS FULL. BY WORKING THE STEERING WHEEL BACK AND FORTH THE STEERING RESUMED TO THE RIGHT, BUT NOT TO THE LEFT. THIS IS SCARY. IT HAPPENED THE SAME WAY ON MY WIFE'S 2008 ENCLAVE. GM REPLACED LOTS OF PARTS BEFORE IT STARTED STEERING AGAIN. IS THIS A GM ISSUE? *TR

NHTSA ID
10327969
Incident
Apr 28, 2010
Mileage
54,783 mi
Body & structure
Filed Jan 27, 2009

I HAVE A 2002 OLDS AURORA THAT TODAY HAS WATER STANDING IN THE BACK PASSENGER FLOORBOARD FOR THE TENTH OR TWELFTH TIME. THIS HAS HAPPENED SO MUCH THAT I HAVE LOST TRACK OF HOW MANY TIMES I HAVE HAD TO TAKE MY CAR TO THE DEALER TO HAVE IT FIXED. WHEN IT RAINS WATER LEAKS IN FROM THE FRONT PASSENGER WIDOW SEAL ON THE RIGHT SIDE OF THE WINDOW ABOUT HALFWAY DOWN AND THEN RUNS DOWN TO THE MOLDING AT DOOR OPENING AT THE FLOORBOARD. FROM THERE IT THEN RUNS DIAGONALLY BACK TOWARD THE BACK PASSENGER FLOORBOARD ALONG THE MOLDING AND POOLS UP. LIKE THIS MORNING, THERE HAS BEEN MANY TIMES THAT TWO INCHES OF WATER IS PRESENT. I AM CONCERNED ABOUT MILDEW OR ADDITIONAL PROBLEMS THAT MAY BE PRESENT OR MAY SHOW UP AS A RESULT OF THIS CONTINUAL PROBLEM. THE DEALER DOESN'T SEEM TO HAVE A CLUE ON HOW TO FIX THIS, ORIGINALLY THEY KEPT REPLACING THE DOOR SEAL ON THE BACK DOOR. NOW FOR SOME TIME THEY HAVE REPLACED THE SEAL ON THE FRONT DOOR OR FRONT WINDOW. BUT THE LEAK CONTINUES. I UNDERSTAND THAT THERE IS A TSB ON THIS ISSUE. THE DEALER TELLS ME TODAY THAT THERE HAVE BEEN SEVERAL ISSUES LIKE MINE IN OTHER AURORA MODELS. I DON'T UNDERSTAND WHY THEY DO NOT KNOW HOW TO CORRECT THE PROBLEM. *TR

NHTSA ID
10256469
Incident
Jan 27, 2009
ElectricalExterior lighting
Filed Feb 21, 2008

I NOTICE WHEN I AM DRIVING THAT THE HEAD LIGHTS WILL FLICKER EVERY ONCE IN AWHILE. I ALSO HAD THE DASH LIGHTS GO OUT ON ME IN THE MIDDLE OF THE NIGHT, THIS WOULD BE THE SECOND TIME THIS PART HAD BEEN FIXED. A FEW MONTHS LATER THE HEATING COMPONENT WENT OUT. I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE SINCE I BOUGHT IT. THIS VEHICLE NEEDS TO BE RECALLED OR STATED UNDER THE LEMON LAW. *TR

NHTSA ID
10218732
Incident
Jan 28, 2007
Mileage
61,000 mi
Fuel system
Filed Feb 21, 2008

THE VEHICLE WOULD NOT START PROPERLY. SO I TOOK MY AURORA IN TO HAVE IT SERVICED AND FOUND OUT IT WAS THE FUEL TANK PRESSURE SENSOR, WHICH THEN I WAS TOLD THIS DEFECTIVE PART COULD HAVE CAUSED A FIRE. THIS SOUNDS LIKE A VERY UNSAFE PART AND I LOOKED THE PART UP AND FOUND OUT THAT IT HAD BEEN RECALLED AT ONE POINT, JUST NOT ON THE MY MAKE OF VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS KILLED. *TR

NHTSA ID
10218727
Incident
Feb 18, 2008
Mileage
73,000 mi
Other / unspecified
Filed Jan 7, 2008

FACTORY SUPPLIED WHEELS RUST CAUSING AIR LOSS. *TR

NHTSA ID
10214005
Incident
Jan 6, 2008
Mileage
72,000 mi
Steering
Filed May 7, 2007

THERE IS A CLUNG/NOISE COMING FROM THE STEERING COLUMN DURING TURNS AT SLOW SPEEDS. IT CAN ALSO BE FELT WHEN THE VEHICLE WAS NOT MOVING AS TURNING THE STEERING WHEEL. A REQUEST WAS SENT TO CUSTOMER SERVICE AT GM REQUESTING ASSISTANCE IN PAYING FOR THIS REPAIR. THEY REFUSED TO ACCEPT RESPONSIBILITY FOR ANY PAYMENT SINCE THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH THERE HAD BEEN SEVERAL TECHNICAL SERVICE BULLETINS (TSB) ISSUED BASED ON CUSTOMERS PROBLEMS. A PAYMENT OF AT LEAST 50% OF THE COST OF REPAIRS SHOULD HAVE BEEN TENDERED BY GM. *AK

NHTSA ID
10190010
Incident
Oct 10, 2006
Mileage
34,300 mi
Fuel system
Filed Jan 28, 2007

I HAVE A 2002 OLDSMOBILE AURORA WITH A V6 ENGINE THAT HAS THE SAME SYSTEM AS THE V8. THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. *JB

NHTSA ID
10180926
Incident
Jan 2, 2007
Mileage
50,000 mi
Steering
Filed Jul 26, 2006

DT*: THE CONTACT STATED THAT EVERY 1500 MILES, THE STEERING WHEEL MADE A POPPING AND CRACKING NOISE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE STEERING SECTOR SHAFT WAS LUBRICATED, HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE REPAIR WORKED INTERMITTENTLY, BUT THEN HAD TO BE REDONE LATER.

NHTSA ID
10163470
Incident
Jul 24, 2006
Mileage
36,282 mi
Visibility
Filed Mar 4, 2006

THE RIGHT REAR WINDOW OPENED BY ITSELF WHILE DRIVING AND WILL NOT GO BACK UP. THE DEALER REPLACED DEFECTIVE WINDOW REGULATOR. ABOUT A MONTH LATER THE SAME THING HAPPENED TO LEFT REAR WINDOW. I PAID TO HAVE THE DEALER CHANGE THAT WINDOW REGULATOR ALSO. THIS WAS VERY DISTRACTING WHILE DRIVING. *JB

NHTSA ID
10151779
Incident
Feb 14, 2002
Mileage
40,000 mi
Fuel system
Filed Nov 3, 2005

DT: THE CONTACT STATED THAT THE FUEL PUMP FAILED. SHE HAD NOT TAKEN THE VEHICLE TO ANY DEALER OR MECHANIC TO HAVE IT INSPECTED FOR THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE FOR THE FUEL PUMP PROBLEM.*AK

NHTSA ID
10141678
Incident
Nov 3, 2005
Electrical
Filed Apr 16, 2005

1. DRIVING TO WORK IN THE MORNING WITH THE HEADLIGHTS ON 2. ALTERNATOR AMPS CHARGING FROM 13.2 - 15.7 AMPS, HEADLIGHTS AND INSTRUMENT LIGHTS WILL FLICKER WHEN THIS IS HAPPENING. 3. REPLACED GENERATOR, 1 10464442 W-GEN REM PART NUMBER 10464442 THIS WAS DONE ON MAY 9, 2003. SERVICE MANAGER SAID IT WAS BECAUSE OF AN AIR PUMP FOR THE ANTI POLUTION SYSTEM ON THE AURORA WITH V6 ENGINES, THAT DRAWS ALOT OF AMPS AND THAT THE GENERATOR COULD NOT COMPENSATE FAST ENOUGH.*AK IN FEBRUARY OF THIS YEAR THE SAME THING HAPPENED. I AGAIN HAD THE GENERATOR REPLACED ETC..THE SERVICE MANAGER REPORTED TO ME THAT THE HEADLIGHTS WOULD NOT GO TOTALLY OUT...!!! AND THAT THE ONLY WAY TO MAKE SURE THAT IT DIDN'T HAPPEN AGAIN WAS TO DISCONNECT THE PUMP BUT THAT THE CHECK ENGINE LIGHT WOULD GO ON!! I OPTED TO NOT DO THIS. I THINK THIS IS A DANGEROUS SITUATION AND I ASK YOU TO LOOK INTO THIS.

NHTSA ID
10117981
Incident
Feb 8, 2005
Mileage
23,280 mi
Exterior lightingSteeringSuspension+1 more
Filed Sep 15, 2004

CLUNKING NOISE IN FRONT END/UNDERCARRAIGE, ON TURNS OR BUMPS, CAN BE FELT IN STEERING, SINCE 15000 MILES (NOTICED SOMETIME AFTER IMPLODED GAS TANK REPLACEMENT). FOUR DEALERS WORKED ON AT LEAST 10 TIMES - REPLACED STEERING GEAR, LUBED INTERMEDIATE SHAFT, REPLACED STRUT BEARINGS, REPLACED INTERMEDIATE SHAFT, REPLACED REAR SHOCK - STILL CLUNKS OVER BUMPS AND STEERING GRINDING NOISE IS BACK SINCE INTERMEDIATE SHAFT REPLACEMENT. AFTER STEERING GEAR REPLACEMENT AT 26750, SEVERE VIBRATION WAS NOTICED; TOOK FOUR ATTEMTS (3 DEALERS) TO MAKE ACCEPTABLE FINALLY AT 36137. HEADLAMPS FLICKER INTERMITTENTLY, GENERATOR REPLACED AT 30311, 4 DEALERS SAY IS NORMAL. FUEL FILLER DOOR STILL STICKS INTERMITTENTLY, AT LEAST 3 REPAIR ATTEMPTS. CAR DOES NOT FEEL SAFE WITH FRONT END/STEERING/UNDERBODY CLUNKING - FEELS LIKE SOME COMPONENT(S) IS DEFECTIVE OR PREMATURELY WORN OUT - EACH DEALER MADE REPAIR ATTEMPT, THEN WHEN UNSUCCESSFUL SAID VEHICLE WAS NORMAL. ONE DEALER NEVER ROADTESTED VEHICLE. LAST DEALER MECHANIC SAID NEEDED RACK, SERVICE MANAGER SAID VEHICLE WAS NORMAL. 43000 MILES NOW - GM AREA SERVICE MANAGER REFUSES TO DO ANY FURTHER REPAIRS.*AK

NHTSA ID
10091086
Incident
Sep 15, 2004
Mileage
26,750 mi
Engine
Filed May 28, 2004

BEGINNING IN MAY 2003 WE HAVE HAD OUR 2002 OLDSMOBILE AURORA STALL EIGHT DIFFERENT TIMES. IT ALWAYS STALL AFTER BEING DRIVEN ON INTERSTATE HIGHWAYS. IT STALLED MOST OFTEN WHILE LEAVING EXIT RAMPS AND MAKING LEFT TURNS ONTO SURFACE STREETS. ONCE IT STALLED AT A TOLL BOOTH. THE LOCAL DEALER CHANGED PARTS IN MAY 2003 AND FEBRUARY 2004. AFTER THE LAST TWO INCIDENTS IN MAY 2004, THEY HAVE NOT BEEN ABLE TO IDENTIFY THE CAUSE, BUT ARE STILL TRYING. WE HAVE NOT HAD AN ACCIDENT YET, BUT WITH THE CAR STALLING AS WE CROSS BUSY HIGHWAYS, WE COULD HAVE BEEN HIT BROADSIDE AT LEAST TWO TIMES. *LA

NHTSA ID
10074447
Incident
May 24, 2004
Mileage
37,200 mi
ElectricalSuspensionVisibility
Filed Mar 25, 2004

I HAVE HAD MY 2002 AURORA FOR 2 YEARS AND HAVE HAD TO TAKE IT TO THE DEALER ALMOST A DOZEN TIMES FOR VARIOUS REASONS. NONE OF THEM HAVE BEEN ABOUT THE ENGINE. THIS CAR HAS BEEN A PROBLEM FROM THE VERY FIRST DAY I PICKED IT UP AT THE DEALER. IT HAD A DEFECTIVE PAINT JOB AND THEY HAD TO REPAINT THE CAR. REPLACED THE WINDSHIELD TWICE BECAUSE IT WAS DEFECTIVE. THE MOST ANNOYING THING IS A LOUD SNAPPING NOISE FROM THE FRONT RIGHT SIDE OF THE CAR WHICH THEY CANNOT FIX. I HAD THE CAR IN FOR REPAIR FOR THIS AT LEAST 6 TIMES. THERE IS A CLICKING NOISE (LIKE A LOUD CLOCK) COMING FROM UNDER THE CENTER OF THE DASH. THERE IS A SQUEALING NOISE FROM THE FRONT RIGHT OF THE CAR WHEN YOU FIRST ACCELERATE FROM A STAND STILL. TO DATE, NOTHING CAN BE DONE TO FIX THE CAR. THE HEADLIGHTS FLICKER CONSTANTLY. MOST OF THE TIME THE DEALER SAID THEY CANNOT RE-CREATE THE NOISES. *JB

NHTSA ID
10063838
Incident
Mar 24, 2004
Exterior lighting
Filed Jan 10, 2004

HEADLIGHTS FLICKER IN COLD WEATHER ABOUT ONCE EVERY 10 SECONDS. MULTIPLE GENERATORS HAVE BEEN INSTALLED ON THE VEHICLE WHICH HAVE NOT FIXED THIS PROBLEM. I HAVE HEARD THAT THIS PROBLEM IS VERY WIDE SPREAD ON THIS VEHICLE TYPE. AURORA 3.5L.*AK

NHTSA ID
10052777
Incident
Oct 15, 2003
Mileage
15,000 mi
Tires & wheels
Filed Jun 3, 2003

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE TIRE PRESSURE LIGHT APPEARED ON THE DASHBOARD. *AK

NHTSA ID
10022235
Incident
Jun 3, 2003
Tires & wheels
Filed May 29, 2003

WHILE TRAVELING ABOUT 70MPH AND WITHOUT PRIOR WARNING CONSUMER HEARD A LOUD NOISE FROM THE REAR, THE RIGHT REAR TIRE TREAD SEPARATED FROM THE VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION ON THE TIRE. DEALER IS AWARE OF THE PROBLEM.*AK

NHTSA ID
10021886
Incident
May 29, 2003
Electrical
Filed Mar 17, 2003
Crash reported

DAMAGED WIRING HARNESS. VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE WIRING HARNESS THAT RUNS ACROSS THE FRONT OF THE VEHICLE WAS DAMAGED. VEHICLE WAS NOT REPAIRED DUE TO LACK OF PARTS. *TT *NLM

NHTSA ID
10009775
Incident
Oct 18, 2002
Suspension
Filed Oct 30, 2002

THIS VEHICLE WAS A DEMO AND HAD 7376 MILE ON IT AT TIME OF PURCHASE BUT SOLD AS NEW. I'VE HAD A BAD VIBRATION IN THE FRONT END SINCE I HAVE PURCHASED IT AND THE DEALER HAS MADE TWO ATTEMPTS TO REPAIR IT BUT ITS STILL NOT FIXED. THE HEADLIGHTS WILL FLICKER OCCASIONALLY WHILE DRIVING BUT THIS IS A NEW PROBLEM AND THE DEALER HAS NOT MADE ANY REPAIR ATTEMPTS AS OF YET. THE GRINDING IN THE STEERING WHEEL IS ALSO NEW AND STARTED WHEN WE PICKED THE CAR UP ON 10-29-2002 FROM A REPAIR ATTEMPT ON THE VIBRATION. DT

NHTSA ID
769124
Suspension
Filed Oct 9, 2002

SEVERE VIBRATION IN STEERING/BODY/SUSPENSION FROM 50 TO 70 MPH; MOST SEVERE 60 TO 70 MPH. TIRES RE-BALANCED TWICE AND PROBLEM CONTINUES...FELT ON SMOOTH AND LEVEL PAVEMENT...CREATES INSTABILITY WHEN DRIVING OVER SMALL BUMPS IN PAVEMENT. MOST SEVERE AT 64-66 MPH. MR

NHTSA ID
768281
Incident
Jul 1, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .