RoadVitals

2002 Oldsmobile Aurora

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Oct 20, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 1, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2002 Oldsmobile Aurora, most frequently naming the suspension, steering and electrical categories. 2 safety recalls have been issued covering this model year; and 382 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension617.6%
  • Steering514.7%
  • Electrical514.7%
  • Fuel system411.8%
  • Exterior lighting38.8%
  • Body & structure25.9%
  • Engine25.9%
  • Tires & wheels25.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V238000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Jul 1, 2003
102,212 units potentially affected
The defect: ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
The risk: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
GENERAL MOTORS CORP.Manufacturer number 03038View on NHTSA.gov
02V222000

AIR BAGS:FRONTAL

Aug 9, 2002
133,221 units potentially affected
The defect: CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
The risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
The remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
GENERAL MOTORS CORP.Manufacturer number 02032View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 25
Body & structure
Filed Oct 20, 2024

The Frame has rust under door panel broke Car Frame body near battery cave in hole and rusting hole in trunk near spare tire.

NHTSA ID
11620849
Incident
Oct 17, 2024
SteeringSuspension
Filed Oct 30, 2022

I am adding new parts to this vehicle 100 000 tune up

NHTSA ID
11491485
Incident
Sep 1, 2022
ElectricalEnginePowertrain (other)
Filed Jul 18, 2014

MY 2002 AURORA V6, RPM STARTED ACTING HAYWIRE IT SHOT UP TO 8 GRAND AT 30 MPH. THE ENGINE AND TRANSMISSION WERE ACTING NORMAL. IT HAPPENED AGAIN 2 DAYS LATTER THEN ALL OF MY DASH LIGHTS AND HEADLIGHTS WENT OUT. I TOOK IT IN TO THE SHOP. I HAD THE TRANS VACUUM SENSOR CHANGED ALONG WITH THE HEADLIGHTS. THIS DID THE TRICK FOR 24 HOURS. NOT I HAVE THE SAME PROBLEM AND THE DEALER CAN NOT FIGURE OUT WHAT IS WRONG OR HOW TO FIX IT. CAN SOMEONE HELP WITH THIS. *TR

NHTSA ID
10611426
Incident
Feb 7, 2014
Mileage
120,000 mi
Fuel system
Filed Feb 1, 2012

TL* THE CONTACT OWNS A 2002 OLDSMOBILE AURORA. THE CONTACT STATED THAT FUEL SPILLED OUT FROM THE FILLER NECK WHILE REFUELING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN FAILED TO QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,473 AND THE CURRENT MILEAGE WAS 147,673. UPDATED 03/15/12 *BF UPDATED 03/23/12

NHTSA ID
10446101
Incident
Jan 1, 2012
Mileage
147,473 mi
Suspension
Filed Jun 1, 2010

BROKEN/SNAPPED SWAY BAR LINK, LEFT SIDE FRONT. CAR SWERVED TO THE LEFT, NO ACCIDENT UPON SNAP. UPON INVESTIGATION/REPLACEMENT THE BOLT WAS RUSTED THROUGH AT MID POINT AND SNAPPED. I SAVED THE BROKEN PART, IF IT IS NEEDED. *TR

NHTSA ID
10334173
Incident
May 7, 2010
Mileage
361,000 mi
Steering
Filed Apr 28, 2010

MY 2002 AURORA 4.0L SUDDENLY LOCKED IN THE LEFT TURN STEERING MODE. I WAS IN A PARKING LOT AND WAS MAKING A TURN ON THE AISLE. AFTER THE TURN I TRIED TO STRAIGHTEN THE WHEELS AND THE STEERING WHEEL WAS LOCKED. THE ENGINE WAS RUNNING. I APPLIED THE BRAKES AND AVOIDED HITTING THE ONCOMING CAR (THE OTHER DRIVER DID THE SAME). I WAS ABLE TO MOVE INTO A PARKING SPOT AND CONFIRMED THE POWER STEERING BELT WAS TURNING THE POWER STEERING PUMP AND THE PUMP RESERVOIR WAS FULL. BY WORKING THE STEERING WHEEL BACK AND FORTH THE STEERING RESUMED TO THE RIGHT, BUT NOT TO THE LEFT. THIS IS SCARY. IT HAPPENED THE SAME WAY ON MY WIFE'S 2008 ENCLAVE. GM REPLACED LOTS OF PARTS BEFORE IT STARTED STEERING AGAIN. IS THIS A GM ISSUE? *TR

NHTSA ID
10327969
Incident
Apr 28, 2010
Mileage
54,783 mi
Body & structure
Filed Jan 27, 2009

I HAVE A 2002 OLDS AURORA THAT TODAY HAS WATER STANDING IN THE BACK PASSENGER FLOORBOARD FOR THE TENTH OR TWELFTH TIME. THIS HAS HAPPENED SO MUCH THAT I HAVE LOST TRACK OF HOW MANY TIMES I HAVE HAD TO TAKE MY CAR TO THE DEALER TO HAVE IT FIXED. WHEN IT RAINS WATER LEAKS IN FROM THE FRONT PASSENGER WIDOW SEAL ON THE RIGHT SIDE OF THE WINDOW ABOUT HALFWAY DOWN AND THEN RUNS DOWN TO THE MOLDING AT DOOR OPENING AT THE FLOORBOARD. FROM THERE IT THEN RUNS DIAGONALLY BACK TOWARD THE BACK PASSENGER FLOORBOARD ALONG THE MOLDING AND POOLS UP. LIKE THIS MORNING, THERE HAS BEEN MANY TIMES THAT TWO INCHES OF WATER IS PRESENT. I AM CONCERNED ABOUT MILDEW OR ADDITIONAL PROBLEMS THAT MAY BE PRESENT OR MAY SHOW UP AS A RESULT OF THIS CONTINUAL PROBLEM. THE DEALER DOESN'T SEEM TO HAVE A CLUE ON HOW TO FIX THIS, ORIGINALLY THEY KEPT REPLACING THE DOOR SEAL ON THE BACK DOOR. NOW FOR SOME TIME THEY HAVE REPLACED THE SEAL ON THE FRONT DOOR OR FRONT WINDOW. BUT THE LEAK CONTINUES. I UNDERSTAND THAT THERE IS A TSB ON THIS ISSUE. THE DEALER TELLS ME TODAY THAT THERE HAVE BEEN SEVERAL ISSUES LIKE MINE IN OTHER AURORA MODELS. I DON'T UNDERSTAND WHY THEY DO NOT KNOW HOW TO CORRECT THE PROBLEM. *TR

NHTSA ID
10256469
Incident
Jan 27, 2009
ElectricalExterior lighting
Filed Feb 21, 2008

I NOTICE WHEN I AM DRIVING THAT THE HEAD LIGHTS WILL FLICKER EVERY ONCE IN AWHILE. I ALSO HAD THE DASH LIGHTS GO OUT ON ME IN THE MIDDLE OF THE NIGHT, THIS WOULD BE THE SECOND TIME THIS PART HAD BEEN FIXED. A FEW MONTHS LATER THE HEATING COMPONENT WENT OUT. I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE SINCE I BOUGHT IT. THIS VEHICLE NEEDS TO BE RECALLED OR STATED UNDER THE LEMON LAW. *TR

NHTSA ID
10218732
Incident
Jan 28, 2007
Mileage
61,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

23-NA-001

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Aurora by model year
YearComplaintsRecallsInvestigationsIssue Index
2003720—
2002Viewing252041.3
20011191041.9
2000400—
1999332052.3
1998490035.3
19971251253.0
19961002458.9
19953212562.2
1994200—
1993100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.