2002 GMC Safari

IN ITS LETTER DATED MARCH 9, 2005, GM STATED THAT IT WOULD CONDUCT A SAFETY RECALL TO REMEDY A FAULTY MULTIFUNCTION SWITCH IN CERTAIN MODEL YEAR (MY) 2001 AND 2002 CHEVROLET ASTRO AND GMC SAFARI VEHICLES; SPECIFICALLY, ALL MY 2001 VEHICLES AND EARLY MY 2002 VEHICLES BUILT BETWEEN MARCH AND AUGUST 2001.SEE NHTSA RECALL NO. 05V-099 FOR DETAILS.THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT IN THE BRAKE LAMP OR HAZARD LAMP CIRCUIT RESULTING IN INOPERATIVE BRAKE LAMPS AND HAZARD LAMPS.THIS IS DUE TO THE COMBINED EFFECTS OF THE MATERIAL AND LUBRICATION FOR THE HAZARD SWITCH CONTACTOR THAT RESULT IN INCREASED RESISTANCE IN THE HAZARD SWITCH AND STUCK HAZARD SLIDER BUTTON IN OPEN (NO CONTACT) CONDITION.DEALERS ARE TO REPLACE THE HAZARD SWITCH AND APPLY SPECIAL GREASE TO THE HAZARD SWITCH CONTACTOR.IF A VEHICLE HAS A STUCK HAZARD SLIDER BUTTON, DEALERS ARE TO REPLACE THE ENTIRE MULTIFUNCTION SWITCH.

TL* THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY A 2006 DODGE CARAVAN. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER BACK PAIN, A BRUISED TOE, A FOREHEAD GASH, AND DAMAGE TO THE RIBS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 8/21/18*JB

NHTSA ID

11046293

Incident

Oct 31, 2017

Mileage

100,000 mi

FRONT BRAKE LINE RUSTED OUT AND FAILED, NECESSITATING EXPENSIVE REPAIR AND REPLACEMENT. *TR

NHTSA ID

10546772

Incident

Apr 2, 2013

Mileage

92,000 mi

MY 2002 GMC SAFARI WOULD NOT START. I WENT AND REPLACED THE 2.5 YEAR OLD BATTERY (IT WAS LEAKING AT THE TERMINALS) IT STARTED ONE TIME AND THEN ABOUT 45 MINUTES LATER IT WAS DEAD AGAIN. IT WAS TOWED TO THE DEALER. I WAS FIRST INFORMED THAT THE CHARGING SYSTEM WAS O.K. AND THAT THE PROBABLE CAUSE WAS THE BATTERY WAS NOT FULLY CHARGED. I WAS THEN INFORMED THAT THE BRAKE LIGHT WAS ON THE DASH AND A BRAKE LINING WAS LEAKING. THEY RECOMMENDED TO REPLACE BOTH LININGS AND FLUSH THE SYSTEM AND FILL WITH FRESH FLUID. AFTER SEVERAL HOURS I WAS TOLD THAT WHEN THE PARTS CAME AND THE TECH WAS TO INSTALL THE LININGS THAT THE FLUID WAS SMOKING AND THE TECH ALMOST BURNED HIS HANDS. THE VEHICLE WAS ON THE LIFT THREE HOURS FOR THIS TO HAPPEN. THE SERVICE REP COULD NOT EXPLAIN HOW THIS HAPPENED. I WAS TOLD THAT GM TOLD THEM TO CHECK THE POSITIVE CABLE FOR GROUNDING. THEY FOUND IT WAS GROUNDING ON THE CENTER LINK OF THE STEERING. THE WORK ORDER SAID THEY RE-ROUTED THE CABLE. I WAS TOLD BY A GM REP IN ARGENTINA THAT GM FELT THAT AFTER THE TIME AND MILEAGE THAT THEY WERE NOT RESPONSIBLE. I TOLD HIM THAT IF THE CABLE HAD BEEN PROPERLY ROUTED AT THE TIME OF MANUFACTURE THAT THIS WOULD NOT HAVE HAPPENED REGARDLESS OF THE TIME AND/OR MILES. I AM THANKFUL THAT THE FLUID HAD NOT LEAKED OUT OR BOILED TO THE POINT THAT I WOULD HAVE HAD BRAKE FAILURE. I FEEL IT COST ME ALL MOST $700. AT THIS POINT THAT WAS DO TO THE ROUTING OF THE CABLE AND WOULD LIKE TO BE REIMBURSED. THE GM REP SAID I COULD GO TO THE BETTER BUSINESS BUREAU THAT HE COULD DO NOTHING. CAN YOU HELP OR TELL ME WHERE I CAN GO FOR HELP? THANK YOU. *TR

NHTSA ID

10273158

Incident

May 16, 2009

Mileage

76,306 mi

TL*THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 5 OR 6 MPH, IT TOOK 40-50 FEET BEFORE THE CONTACT COULD STOP THE VEHICLE. A MECHANIC STATED THAT BOTH THE PASSENGER AND DRIVER SIDE WHEEL BEARINGS AND IDLER ARMS NEEDED TO BE REPLACED. THE LOCAL MECHANIC PERFORMED THE REPAIRS. GMC DENIED HIM REIMBURSEMENT BECAUSE THEY DID NOT MAKE THE REPAIR. THE CONSUMER HAD THE REPAIRS MADE A AN INDEPENDENT SHOP THE CURRENT MILEAGE WAS 28,550 AND FAILURE MILEAGE WAS 28,530. UPDATED 5/5/08 *CN UPDATED

NHTSA ID

10224784

Incident

Mar 11, 2008

Mileage

28,530 mi

TL*THE CONTACT OWNS A 2002 GMC SAFARI. THE CONTACT STATED THAT THE BRAKE LIGHTS WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THEY STATED THAT THE REPAIR REQUIRED THEM TO DISMANTLE SOME OF THE MAJOR COMPONENTS TO BETTER ACCESS THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED REQUESTING INFORMATION ON NHTSA CAMPAIGN ID NUMBER 05V099000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 44,500 AND FAILURE MILEAGE WAS 28,000. UPDATED 03/26/08. *LJ

NHTSA ID

10219097

Incident

Jan 1, 2006

Mileage

28,000 mi

TL*THE CONTACT OWNS A 2002 GMC SAFARI. THE CONTACT STATED THAT THE VEHICLE'S BRAKES SQUEAKED AND SHE HAD THE BRAKE PADS REPLACED. THE PADS WERE REPLACED A SECOND TIME AT 40,000 MILES. THE BRAKES CONTINUE TO SQUEAK. THE VEHICLE'S PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 22,000.

NHTSA ID

10190480

Incident

May 2, 2003

Mileage

22,000 mi

HAD TO REPLACE TRANSMISSION AT 39,000 MILES. THEN AGAIN AT 131,000 MILES. NOW IT IS BACK IN THE SHOP WITH TRANSMISSION PROBLEMS YET TO BE DETERMINED AT 149,000 MILES. JUDGING FROM THE COMPLAINTS ON THE INTERNET, THIS SEEMS TO BE A DEFECT THAT IS COSTING THE CONSUMER A BUNDLE OF MONEY. SO FAR I HAVE SPENT OVER $3000 TO REPAIR THE TRANSMISSION. I AM NOW WAITING TO HEAR HOW MUCH MORE I WILL HAVE TO SPEND. THIS NEEDS TO BE INVESTIGATED. *JB

NHTSA ID

10153709

Incident

Aug 1, 2003

Mileage

39,000 mi

WHEN BACKING OUT OF GARAGE BRAKES FAILED AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALER TOLD ME THERE WAS NO BRAKE PROBLEMS, BUT COULD BE ABS SENSORS RUSTED OR HAD DIRT BUILD UP. THE DEALER CLEANED ABS SENSORS AND SPRAYED A RUST INHIBITOR ON SENSORS AND HUBS , AND SAID THEY HOPED THIS WOULD SOLVE THE PROBLEM. IF PROBLEM PERSISTS TO COME BACK.*AK

NHTSA ID

10148491

Incident

Jan 9, 2006

Mileage

43,514 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.