RoadVitals

2002 GMC Safari Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Nov 15, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Safari, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1338.2%
  • Electrical411.8%
  • Suspension411.8%
  • Visibility38.8%
  • Airbags25.9%
  • Steering25.9%
  • Interior & seats12.9%
  • Other / unspecified12.9%
  • Body & structure12.9%
  • Driver assistance12.9%
  • Transmission12.9%
  • Engine12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

13
reports

From owner reports, verbatim

FRONT BRAKE LINE RUSTED OUT AND FAILED, NECESSITATING EXPENSIVE REPAIR AND REPLACEMENT. *TR

NHTSA ID 10546772 · filed Oct 4, 2013

MY 2002 GMC SAFARI WOULD NOT START. I WENT AND REPLACED THE 2.5 YEAR OLD BATTERY (IT WAS LEAKING AT THE TERMINALS) IT STARTED ONE TIME AND THEN ABOUT 45 MINUTES LATER IT WAS DEAD AGAIN. IT WAS TOWED TO THE DEALER. I WAS FIRST INFORMED THAT THE CHARGING SYSTEM WAS O.K. AND THAT THE PROBABLE CAUSE WAS THE BATTERY WAS NOT FULLY CHARGED. I WAS THEN INFORMED THAT THE BRAKE LIGHT WAS ON THE DASH AND A BRAKE LINING WAS LEAKING. THEY RECOMMENDED TO REPLACE BOTH LININGS AND FLUSH THE SYSTEM AND FILL WITH FRESH FLUID. AFTER SEVERAL HOURS I WAS TOLD THAT WHEN THE PARTS CAME AND THE TECH WAS TO INSTALL THE LININGS THAT THE FLUID WAS SMOKING AND THE TECH ALMOST BURNED HIS HANDS. THE VEHICLE WAS ON THE LIFT THREE HOURS FOR THIS TO HAPPEN. THE SERVICE REP COULD NOT EXPLAIN HOW THIS HAPPENED. I WAS TOLD THAT GM TOLD THEM TO CHECK THE POSITIVE CABLE FOR GROUNDING. THEY FOUND IT WAS GROUNDING ON THE CENTER LINK OF THE STEERING. THE WORK ORDER SAID THEY RE-ROUTED THE CABLE. I WAS TOLD BY A GM REP IN ARGENTINA THAT GM FELT THAT AFTER THE TIME AND MILEAGE THAT THEY WERE NOT RESPONSIBLE. I TOLD HIM THAT IF THE CABLE HAD BEEN PROPERLY ROUTED AT THE TIME OF MANUFACTURE THAT THIS WOULD NOT HAVE HAPPENED REGARDLESS OF THE TIME AND/OR MILES. I AM THANKFUL THAT THE FLUID HAD NOT LEAKED OUT OR BOILED TO THE POINT THAT I WOULD HAVE HAD BRAKE FAILURE. I FEEL IT COST ME ALL MOST $700. AT THIS POINT THAT WAS DO TO THE ROUTING OF THE CABLE AND WOULD LIKE TO BE REIMBURSED. THE GM REP SAID I COULD GO TO THE BETTER BUSINESS BUREAU THAT HE COULD DO NOTHING. CAN YOU HELP OR TELL ME WHERE I CAN GO FOR HELP? THANK YOU. *TR

NHTSA ID 10273158 · filed Jun 8, 2009
All 13 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

ENGINE FIRE. STARTED BY A FAULTY IGNITION MODULE. *NM

NHTSA ID 10106366 · filed Jan 15, 2005

BRAKES SOFT AND NOSIE AT TIMES. MASTER CYLINDER REPLACED. BRAKES JUMP WHEN STOPPING AT TIMES. BATTERY GOES DEAD. JUMPED ABOUT A DOZEN TIMES. GM TOLD ME TO REPLACE BATTERY. I DID AT WALMART FOR $50. INSTEAD AT AUTOWAY FOR $150. OVERHEAD INFORMATION (COMPASS, MILE PER GALLON ETC REPAIRED ABOUT SIX TIMES(BUT ON WARRANTY FROM AUTOWAY AND GM. HARD STARTING, FRONT DOORS JAM, RIGHT FRONT WINDOW FOG UP, TOLD TO TURN VENT BY AUTOWAY AND GM. VENT DOESN'T TURN. KEY LESS ENTRY DOESN'T WORK SOMETIMES. WAS TOLD BY AUTOWAY & GM THAT I AM THE PROBLEM BECAUSED I AM DISABLED AND SHOULD NOT DRIVE.

NHTSA ID 10069724 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 5 OR 6 MPH, IT TOOK 40-50 FEET BEFORE THE CONTACT COULD STOP THE VEHICLE. A MECHANIC STATED THAT BOTH THE PASSENGER AND DRIVER SIDE WHEEL BEARINGS AND IDLER ARMS NEEDED TO BE REPLACED. THE LOCAL MECHANIC PERFORMED THE REPAIRS. GMC DENIED HIM REIMBURSEMENT BECAUSE THEY DID NOT MAKE THE REPAIR. THE CONSUMER HAD THE REPAIRS MADE A AN INDEPENDENT SHOP THE CURRENT MILEAGE WAS 28,550 AND FAILURE MILEAGE WAS 28,530. UPDATED 5/5/08 *CN UPDATED

NHTSA ID 10224784 · filed Apr 17, 2008

WHEN BACKING OUT OF GARAGE BRAKES FAILED AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALER TOLD ME THERE WAS NO BRAKE PROBLEMS, BUT COULD BE ABS SENSORS RUSTED OR HAD DIRT BUILD UP. THE DEALER CLEANED ABS SENSORS AND SPRAYED A RUST INHIBITOR ON SENSORS AND HUBS , AND SAID THEY HOPED THIS WOULD SOLVE THE PROBLEM. IF PROBLEM PERSISTS TO COME BACK.*AK

NHTSA ID 10148491 · filed Jan 24, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

THE HEATER BLOWER MOTOR DOESN'T OPERATE IN HIGH HUMIDITY UNLESS I UNPLUG AND REPLUG THE CONNECTION AT THE MOTOR UNDER THE HOOD. IT IS AN 02 GMC SAFARI CARGO VAN WITH 48K MI. *JB

NHTSA ID 10078860 · filed Jun 26, 2004

VEHICLE HAS EXPERIENCED SEVERE ELECTRICAL PROBLEMS. WHILE DRIVING POWER LOCKS INTERMITTENTLY POPPED UP AND DOWN ON THEIR OWN. RIGHT SIDE WINDOWS WILL GO DOWN, BUT WILL NOT COME BACK UP WITH OUT PHYSICALLY PULLING THEM UP BY HAND. DOME LIGHT POPPED ON INTERMITTENTLY, AND THE VEHICLE HAD TO BE JUMP STARTED AT LEAST SIX TIMES SINCE ELEVEN MONTHS OF OWNERSHIP. *AK

NHTSA ID 10034112 · filed Aug 18, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY A 2006 DODGE CARAVAN. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER BACK PAIN, A BRUISED TOE, A FOREHEAD GASH, AND DAMAGE TO THE RIBS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 8/21/18*JB

NHTSA ID 11046293 · filed Nov 15, 2017

WHILE DRIVING DURING FOGGY CONDITIONS AT 20 TO 25 MPH, CONSUMER LOST CONTROL OF VEHICLE AND HIT A TREE. THE AIRBAGS FAILED TO DEPLOY. AS A RESULT, THE DRIVER BROKE HER BACK. A POLICE REPORT WAS TAKEN. PLEASE DESCRIBE FURTHER. *PH

NHTSA ID 10047796 · filed Nov 12, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 5 OR 6 MPH, IT TOOK 40-50 FEET BEFORE THE CONTACT COULD STOP THE VEHICLE. A MECHANIC STATED THAT BOTH THE PASSENGER AND DRIVER SIDE WHEEL BEARINGS AND IDLER ARMS NEEDED TO BE REPLACED. THE LOCAL MECHANIC PERFORMED THE REPAIRS. GMC DENIED HIM REIMBURSEMENT BECAUSE THEY DID NOT MAKE THE REPAIR. THE CONSUMER HAD THE REPAIRS MADE A AN INDEPENDENT SHOP THE CURRENT MILEAGE WAS 28,550 AND FAILURE MILEAGE WAS 28,530. UPDATED 5/5/08 *CN UPDATED

NHTSA ID 10224784 · filed Apr 17, 2008

WHILE DRIVINGF 60-65 MPH POWER ASSIST PUMP FAILED, CAUSING LOSS OF STEERING AND BRAKING, THE DEALER WAS CONTACTED. *AK

NHTSA ID 8017596 · filed Aug 29, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

VEHICLE HAS EXPERIENCED SEVERE ELECTRICAL PROBLEMS. WHILE DRIVING POWER LOCKS INTERMITTENTLY POPPED UP AND DOWN ON THEIR OWN. RIGHT SIDE WINDOWS WILL GO DOWN, BUT WILL NOT COME BACK UP WITH OUT PHYSICALLY PULLING THEM UP BY HAND. DOME LIGHT POPPED ON INTERMITTENTLY, AND THE VEHICLE HAD TO BE JUMP STARTED AT LEAST SIX TIMES SINCE ELEVEN MONTHS OF OWNERSHIP. *AK

NHTSA ID 10034112 · filed Aug 18, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

CONSUMER STATES THAT THE INSTRUMENT PANEL GOES OUT WITH OUT WARNING AT NIGHT. THE OVERHEAD INFORMATION PANEL HAS NOT WORKED SINCE VEHICLE WAS PURCHASED. MR THE VEHICLE STALLED DUE TO BATTERY FAILURE. THE DRIVER'S AND PASSENGER SIDE DOORS FAILED DUE TO ELECTRICAL LOCK FAILURE. THE RIGHT PASSENGER WINDOW FOGS UP AND CANNOT SEE MIRROR. KEY LESS SECURITY FAILED. *YH *JB *DT

NHTSA ID 8021104 · filed Oct 18, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

CONSUMER STATES THAT THE INSTRUMENT PANEL GOES OUT WITH OUT WARNING AT NIGHT. THE OVERHEAD INFORMATION PANEL HAS NOT WORKED SINCE VEHICLE WAS PURCHASED. MR THE VEHICLE STALLED DUE TO BATTERY FAILURE. THE DRIVER'S AND PASSENGER SIDE DOORS FAILED DUE TO ELECTRICAL LOCK FAILURE. THE RIGHT PASSENGER WINDOW FOGS UP AND CANNOT SEE MIRROR. KEY LESS SECURITY FAILED. *YH *JB *DT

NHTSA ID 8021104 · filed Oct 18, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

WHILE VEHICLE IS IN REVERSE IT ACCELERATED FORWARD UNTIL APPLIED BRAKES. DEALER HAS BEEN NOTIFIED, AND MECHANIC STATED THE RPMS HAVE BEEN LOWERED THAT WAS WHY VEHICLE WAS ACCELERATING.*AK

NHTSA ID 8014496 · filed Jul 23, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

HAD TO REPLACE TRANSMISSION AT 39,000 MILES. THEN AGAIN AT 131,000 MILES. NOW IT IS BACK IN THE SHOP WITH TRANSMISSION PROBLEMS YET TO BE DETERMINED AT 149,000 MILES. JUDGING FROM THE COMPLAINTS ON THE INTERNET, THIS SEEMS TO BE A DEFECT THAT IS COSTING THE CONSUMER A BUNDLE OF MONEY. SO FAR I HAVE SPENT OVER $3000 TO REPAIR THE TRANSMISSION. I AM NOW WAITING TO HEAR HOW MUCH MORE I WILL HAVE TO SPEND. THIS NEEDS TO BE INVESTIGATED. *JB

NHTSA ID 10153709 · filed Mar 25, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

THE RIGHT FRONT PROPELLER SHAFT IS DEFECTIVE ON THE VEHICLE, PER THE MANUFACTURE. YOU CAN FEEL THE VIBRATION OF THE ENGINE AS WELL AS HEAR IT. THE MANUFACTURE WILL TRY TO PLACE MORE INSTALLATION ON, HOWEVER THEY STATED THE DEFECT IS NOT REVERSIBLE.

NHTSA ID 10092143 · filed Sep 14, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .