Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Oldsmobile Intrigue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WITH NO REASON THE ENGINE WILL CUT OFF, LEAVING ME WITH NO POWER TO STEER OR MOVE. HAVE BEEN TO NUMEROUS REPAIR SHOPS AND THEY CAN NOT FIND THE CAUSE. I THINK IT IS THE ELECTRICAL SWITCH THAT NEEDS TO BE REPLACED. THE COST IS APPROXIMATELY $ 500.00. WILL GENERAL MOTORS PAY FOR THIS? SHOULD THIS NOT BE ON THE RECALL LIST? THIS IS HIGHLY DANGEROUS AS SOMEONE COULD HIT ME WHEN IT STALLS.
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/23/14*LJ THE CONSUMER STATED WHEN THE FAILURE OCCURS THE ENGINE, POWER STEERING, AND POWER BRAKES ALL FAIL AS WELL. THE FAILURE WOULD OCCURS SPORADICALLY, SOMETIMES 3 TIMES A DAY. UPDATED 2/23/2015 *JS
ENGINE CUTS OFF, NO ABILITY TO STEER OR CONTROL. HAVE TO TURN OF KEY AND RESTART HAVE TAKEN TO SEVERAL AUTO REPAIR PLACES AND THEY CAN NOT FIND ANYTHING TO FIX. THIS HAPPEN WHEN DRIVING, ALSO WHEN STOPPED AT RED LIGHT, AND IT IS DANGEROUS TO DRIVE, NOT KNOWING WHEN IT WILL CUT OFF. *TR
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT INTO ANY POSITION SELECTED. IN ADDITION, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST. THE ENGINE RPMS ALSO INCREASED EXCESSIVELY. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE WELD ON THE RACK OPINION HAD BECOME FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL*THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT HEARD A NOISE COMING FROM THE STEERING AND FELT ALL THE BUMPS ON THE ROAD THROUGH THE STEERING WHEEL. THE DEALER STATED THAT THE STEERING SHAFT NEEDED LUBRICATION. THE LUBRICATION DID NOT REMEDY THE FAILURE. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT, WHICH WAS WORN OUT. THE FAILURE MILEAGE WAS 17,566 AND CURRENT MILEAGE WAS 28,665. UPDATED 2/5/09 *CN UPDATED 02/10/09. *JB
TL*THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE COMING FROM THE STEERING COLUMN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE STEERING COLUMN INTERMEDIATE SHAFT FAILED. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 05/28/08 *BF THE ENGINE MOUNT WAS REPLACED. UPDATED
2002 OLDS INTRIGUE GX. BOUGHT IT 3 WEEKS AGO. NOT SURE IF THIS HAPPENED ALL AT ONCE OR GRADUALLY OVER A PERIOD OF ABOUT 3 HOURS-- MY SPOUSE WAS DRIVING THE CAR. POWER STEERING STOPPED WORKING WHEN TURNING TO THE LEFT; STILL WORKS FOR RIGHT TURNS. IT IS VERY DIFFICULT TO TURN AT CITY DRIVING SPEEDS (10 - 35 MPH), AND NEARLY IMPOSSIBLE TO TURN WHEN PARKING. POWER STEERING FLUID LEVEL IS OKAY. NO REPAIRS YET BY THE DEALER. WE SHOULD NOT HAVE TO PAY FOR REPAIRS!!! THIS POSES ENOUGH OF A DANGER, EVEN IF YOU KNOW OF IT IN ADVANCE AND ARE STRONG ENOUGH TO TURN THE WHEEL MANUALLY. I BELIEVE GM DID A RECALL FOR A SIMILAR PROBLEM ON THEIR 1998 INTRIGUE, IN 2004. ARE THEY JUST WAITING UNTIL ENOUGH PEOPLE ARE INJURED IN THE 2002 MODELS TO DECIDE TO DO THE RIGHT THING? WE SHOULDN'T HAVE TO PAY $1300 FOR THE DEALER TO FIX A FAULTY/CHEAP/IRRESPONSIBLE DESIGN ON GM'S PART, ONE THAT PERSISTED FOR FOUR YEARS AFTER THE INITIAL DESIGN. *JB
DT*: THE CONTACT STATED THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHO DETERMINED THE RACK AND PINION FAILED. THE STEERING RACK AND PINION WAS REPLACED WHICH CORRECTED THE STEERING PROBLEM. THE OUTER TIE RODS WERE ALSO REPLACED. UPDATED 05/23/06. *JB
CONSUMER WAS BACKING OUT OF THE GARAGE AND THE STEERING WHEEL FAILED. CONSUMER WAS UNABLE TO TURN OR MOVE THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING PUMP/HOUSING SHAFT, AND BOLT NEEDED TO BE REPLACED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING PUMP/HOUSING SHAFT, AND BOLT NEEDED TO BE REPLACED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING PUMP/ HOUSING SHAFT AND BOLT NEEDED TO BE REPLACED......ALSO, ENGINE PULLEY WAS OFF DUE TO ABROKENBOLT AT ALTERNATOR BRACKET. REPLACED ACCESSORY DRIV EBELT. *AK
POWER STEERING FAILURE. WHEN PULLING OUT OF A TIGHT PARKING PLACE THE POWER STEERING STARTED MAKING NOISES. AFTER EXITING THE PARKING PLACE THE POWER STEERING IS SLUGGISH, BUT NOT ALL OF THE TIME. THIS IS A SAFETY ISSUE AS SOME TIME YOU CAN TURN WITH NO PROBLEM, OTHER TIME IT TAKES ADDITIONAL EFFORT TO MOVE THE STEERING. YOU NEVER KNOW WHAT TO EXPECT!! I SUPPOSE IT COULD TOTALLY FAIL AT ANY TIME ALSO!! THE OLDSMOBILE GARAGE (BURKE) HAS ORDERED A NEW POWER STEERING PUMP AND WILL INSTALL IT NEXT WEEK AT A COST OF FIVE HUNDRED AND NINTH FOUR DOLLARS TO ME. THEY SAY THERE HAVE BEEN NO RECALLS OR SERVICE BULLETINS ON THIS PROBLEM. OLD PARTS WILL BE AVAILABLE WHEN REMOVED NEXT WEEK .*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .