RoadVitals

2002 Oldsmobile Intrigue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest Jul 1, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 3, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
1 injuries, 0 deaths reported

Overview

Our database contains 64 NHTSA owner-reported complaints for the 2002 Oldsmobile Intrigue, most frequently naming the electrical, engine and steering categories. 3 safety recalls have been issued covering this model year; and 350 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V400000

ELECTRICAL SYSTEM:IGNITION

Jul 3, 2014
5,877,718 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
General Motors LLCManufacturer number 14350View on NHTSA.gov
09E005000

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov
08E063000

STEERING

Oct 17, 2008
3,855 units potentially affected
The defect: DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
The risk: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
DORMAN PRODUCTS, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 64
Body & structureElectrical
Filed Jul 1, 2025

The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally the vehicle took one or two days to start. The contact stated that several independent mobile mechanics had stopped by the residence to inspect the vehicle and it was confirmed that the body control module had failed and needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The failure mileage was approximately 55,000.

NHTSA ID
11670534
Incident
May 19, 2025
Mileage
55,000 mi
Electrical
Filed Aug 29, 2018

PARKED CAR AT WORK, SAT FOR 7 HOURS, WOULD NOT START AT END OF SHIFT. ACTED LIKE DEAD BATTERY BUT WITH NO CLICK. JUMP STARTED, WHILE DRIVING NOTICED THE FOLLOWING NOT WORKING: SPEEDOMETER, ODOMETER, TRIP MILEAGE, FUEL GAGE, DASH LIGHTS, TACHOMETER, OTHER WARNING LIGHTS LIT UP. PARKED AT HOME, SHUT ENGINE DOWN, RESTARTED, ALL AREAS FUNCTIONING PROPERLY. LEFT OVER NIGHT, NEXT MORNING SAME PROBLEMS WITH EXCEPTION DASH LIGHTS CAME ON. ALL LIGHTS DIM WHEN IGNITION IS ENGAGED.

NHTSA ID
11123365
Incident
Aug 28, 2018
Mileage
110,000 mi
ElectricalExterior lighting
Filed Jun 1, 2018

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE ODOMETER FAILED TO DISPLAY THE MILEAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE EXTERIOR TAIL LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO CABLE DAHMER BUICK GMC OF INDEPENDENCE (3107 S NOLAND RD, INDEPENDENCE, MO) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA ID
11099134
Incident
May 18, 2018
ElectricalExterior lighting
Filed Sep 28, 2017

I HAVE A 02 OLDS INTRIGUE AND IT HAS A FLICKERING IN INTENSITY ISSUE WITH THE HEADLIGHTS. THIS IS A DRIVING DISTRACTION NOT JUST FOR ME BUT ANYONE IN FRONT OF ME ...AS THEY MAY FEEL BRIGHTED OR IT MAY DISTRACT THEM AND THEY MAY VERE AWAY FROM ME. I HAVE HAD PEOPLE SLOW DOWN WHEN DIRECTLY IN FRONT OF ME BECAUSE THEY THOUGHT I WAS SIGNALING THEM WITH MY LIGHTS, ALSO GOD FORBID A COP EVER SEE MY CAR DOING THIS HERE IN MO THEY MAY THINK I'M WARNING OTHERS OF A COP IN THE AREA. I'VE READ UP ON THIS AND GM SAYS ITS NORMAL OPERATION BUT YET MANY OF US OWNERS ARE HAVING THE SAME ISSUES. THEY PUT OUT DIFFERENT ALTENATORS BUT THE ONLY ONE I'VE READ ABT SUCCESS WITH COST UPWARDS OF $400+ DOLLARS. THIS IS A DEFECTIVE ALTENATOR ISSUE THAT DROPS OUT FOR A FEW SECONDS AND THATS WHAT CAUSES THE PULSING OF LIGHTS. IF I WANTED TO BE IN A DANCE HALL I WOULD GO, MY VISION IS ALREADY COMPROMISED AND THIS IS A SERIOUS DISTRACTION.

NHTSA ID
11030273
Incident
Sep 27, 2017
Mileage
21,200 mi
Interior & seats
Filed Feb 3, 2017

SEAT HEATER BURNED THROUGH THE SEAT AND MELTED MY COAT.

NHTSA ID
10949265
Incident
Feb 3, 2017
Mileage
115,000 mi
BrakesElectricalPowertrain (other)
Filed Jan 26, 2017

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DID NOT KICK INTO FIRST GEAR UNTIL AFTER DRIVING APPROXIMATELY THREE BLOCKS. THE CONTACT ALSO STATED THAT THE SECURITY SYSTEM LOCK. ADDITIONALLY, THE BRAKES JERKED AND FAILED TO STOP THE VEHICLE RIGHT AWAY. THE ABS INDICATOR ILLUMINATED AND DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MECHANIC SHOWED THE CONTACT HOW TO TEMPORARILY LOCK THE SECURITY SYSTEM FROM THE TRUNK UNTIL THE IGNITION SWITCH WAS REPLACED. THE FAILURES RECURRED SEVERAL TIMES. THE MECHANIC WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

NHTSA ID
10947747
Incident
May 29, 2016
Mileage
136,000 mi
AirbagsElectrical
Filed Dec 19, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND THE STEERING WHEEL SEIZED. AS A RESULT, A TRACTOR TRAILER CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND NUMEROUS TIMES ONTO THE OTHER SIDE OF THE ROAD AND CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT INCLUDED. *TR

NHTSA ID
10936349
Incident
Aug 9, 2016
Mileage
80,000 mi
Engine
Filed Apr 10, 2016

OWNER NOTICED CAR WAS GOING THREW OIL. AT FIRST NO LEAK WAS FOUND AND OWNER THOUGHT THE VEHICLE WAS BURNING IT INTERNALLY. BROUGHT CAR IN FOR A DIAGNOSIS FOR ANOTHER ISSUE THAT WAS OCCURRING AT THE TIME AND NOTICED THAT THERE WAS SMOKE COMING FROM THE REAR MANIFOLD. TOOK A LOOK AND IT TURNS OUT VALVE COVERS ARE LEAKING. CAR WAS SWITCHED FROM CONVENTIONAL OIL TO SYNTHETICS WHICH HAD MADE IT MORE NOTICEABLE. EARLIER OLDSMOBILE INTRIGUE MODELS HAVE A RECALL FOR THE SAME ISSUE BUT NOT WITH THE 2002 MODELS. THE RECALL NUMBER IS 09V116000. VEHICLE HAS HAD NO LOSS IN PERFORMANCE.

NHTSA ID
10854609
Incident
Nov 1, 2015
Mileage
98,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Intrigue by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing643048.6
20011085153.2
20002006154.8
19992568362.4
19985108965.4
1997100—
1996100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.