2002 Saab 9-5

ODI OPENED PE05-017 BASED ON 35 REPORTS OF ALLEGED ENGINE STALLING DUE TO THE FAILURE OF THE IDM CASSETTE ON THE SUBJECT VEHICLES.ALL COMPLAINANTS REPORTED THAT THE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING AND MOST REPORTED THAT THE VEHICLE WOULD NOT RESTART.IN 3 INCIDENTS, THE COMPLAINANTS REPORTED SMOKE AND/OR FIRE RESULTED FROM THE IDM FAILURE.DURING PE05-017, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE THE COMPLAINANTS ALLEGED A STALL OR FIRE.ON SEPTEMBER 13, 2005, GENERAL MOTORS (GM) NOTIFIED NHTSA OF A SAFETY DEFECT ON 95,081 MY 2000-2002 SAAB 9-3 AND 9-5 VEHICLES WITH 4-CYLINDER GASOLINE ENGINES AND 8,117 MY 2001 9-5 VEHICLES WITH 6- CYLINDER GASOLINE ENGINES (RECALL 05V-399).THE NOTIFICATION STATED THAT CERTAIN VEHICLES WITHIN THESE POPULATIONS MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IDM DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP FOR BOTH A 4-CYLINDER AND 6-CYLINDER ENGINE, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING.WHEN THE IDM FAILS ON A 4-CYLINDER WHILE IT IS RUNNING, THE ENGINE MAY STALL WITHOUT WARNING, WITH NO ABILITY TO BE RESTARTED.WHEN THE IDM FAILS ON A 6-CYLINDER ENGINE WHILE IT IS RUNNING, THE DRIVER WILL INITIALLY EXPERIENCE REDUCED POWER AND ROUGH OPERATION BECAUSE THE ENGINE WILL ONLY BE RUNNING ON THREE CYLINDERS.THE CHECK ENGINE LIGHT WILL FLASH.IF THE DRIVER CONTINUES, UNBURNT FUEL IN THE EXHAUST CAN CAUSE THERMAL DAMAGE TO THE CATALYTIC CONVERTER.THE ENGINE MAY STALL AND NOT RESTART.THERMAL DAMAGE TO OTHER UNDERHOOD COMPONENTS AND THE UNDERBODY MAY ALSO RESULT FROM PROLONGED DRIVING.THE RECALL POPULATION ENCOMPASSES 84% OF THE STALLING AND FIRE COMPLAINTS (215 FOR VEHICLES WITH 4-CYLINDER ENGINES AND 36 FOR VEHICLES WITH 6-CYLINDER ENGINES).THE 36 MONTHS IN SERVICE (MIS) STALLING RATES FOR EACH MODEL YEAR OF RECALLED VEHICLES WITH 4-CYLINDER ENGINES WERE ALL GREATER THAN TWO PERCENT.ALTHOUGH THE 36 MIS STALL RATE FOR THE RECALLED MY 2001 VEHICLES WITH V6 ENGINES WAS LOWER, AT 1.3 PERCENT, THESE VEHICLES ALSO HAD THE HIGHEST RATE OF CONFIRMED (OPEN FLAME VERIFIED) FIRES AT 62 PER 100,000 VEHICLES.GM WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER FOR IDM INSPECTION AND REPLACEMENT, IF NECESSARY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE SCOPE AND REMEDY OF GM'S ACTION AND TAKE FURTHER ACTION IF WARRANTED.

THE ENGINE ON MY 4 CYLINDER SAAB 9-5 (2002) HAS SUDDENLY STOPPED WHILE DRIVING AT LEAST 4 TIMES SINCE OWNING THE CAR, BOTH ON THE HIGHWAY AND IN SLOWER TRAFFIC. THE FIRST TIME I REPORTED OFFICIALLY (2007) TO THE DEALER, "NO CAUSE WAS IDENTIFIED." I NOTICED THE LAST TIME THAT IT HAPPENED (AROUND MAY 2011) THAT IT SEEMED TO COINCIDE WITH INADVERTENTLY BUMPING INTO THE IGNITION SWITCH LIGHTLY WHILE DRIVING. THE SYMPTOMS MATCH THAT OF ANOTHER OWNER'S COMPLAINT ON THIS SITE FOR THE 2002 SAAB 9-5. I EXPECTED MY CAR TO BE INCLUDED IN THE RECENT RECALL INVOLVING THE FAULTY IGNITION SWITCH BUT GOT NO NOTIFICATION. I HAVE ALSO PAID IN JUNE 2008 AND AGAIN IN OCTOBER 2009 AND JANUARY 2013 TO REPLACE/RESET A FAULTY IGNITION CASSETTE, WHICH I BELIEVE SHOULD HAVE BEEN PART OF A RECALL CAMPAIGN AND NOT CHARGED TO ME, BUT THE PARTS WERE NOT INCLUDED IN THE RECALL. IN SUMMARY, DUE TO THE CAR SHUTTING OFF, I FEEL IT IS NOT SAFE AND THAT IT SHOULD BE INCLUDED IN THE RECENT GMC RECALL. AND THAT THE FAULTY IGNITION CASSETTE SHOULD HAVE BEEN RECALLED AND NOT REPLACED AT OWNER EXPENSE MULTIPLE TIMES. I HAVE DOCUMENTED SERVICE RECORDS OF THE ABOVE INCIDENTS. *TR

NHTSA ID

10596487

Incident

Aug 10, 2007

Mileage

53,200 mi

IGNITION SWITCH SHUT OFF WHILE ON A BUSY HIGHWAY TWICE! ONCE IN 2006 AND ONCE LATER ANOTHER YEAR PLUS ONCE IN A DRIVEWAY (CAR PURCHASED USED IN THE FALL OF 2005). THE SAAB SWITCH IS LOCATED IN THE CENTER CONSOLE AND IF IT IS HIT IT SWITCHES OFF AND SHUTS DOWN THE CAR, SAME AS RECALLED SWITCHES IN OTHER GM CARS. VERY DANGEROUS ON THE HIGHWAY, BUT I WAS LUCKY AND ABLE TO STEER TO THE SIDE WITHOUT A CRASH. THERE SHOULD HAVE BEEN A LOCK MECHANISM TO PREVENT IT FROM HAPPENING. IT NEVER OCCURRED TO ME TO REPORT IT THOUGH IT IS DEFINITELY A SAFETY HAZARD IN A WHAT WAS AT THE TIME A GM OWNED PRODUCT. I STILL OWN THE CAR AND DRIVE IT DAILY ON THE SAME HIGHWAY, HOWEVER AM VERY MUCH AWARE OF THE ISSUE. I WASN'T AWARE OF WHAT CAUSED THE SHUT DOWN UNTIL IT HAPPENED THE SECOND TIME A FEW MONTHS AFTER THE FIRST TIME. YOU SHOULD INCLUDE SAAB IN THE RECALL OF GM PRODUCTS. *TR

NHTSA ID

10576665

Incident

Jul 19, 2006

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2002 SAAB 95. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS DIAGNOSED BY AN AUTHORIZED DEALER WHO STATED TO REPAIR THE DIRECT IGNITION CASSETTE. THE FAILURE RECURRED MULTIPLE TIMES AFTER IT WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48000. *TR

NHTSA ID

10568730

Incident

Mar 1, 2004

Mileage

48,000 mi

ON FEB 20, 2013, I WENT TO GILLYS, A LOCAL TIRE COMPANY, SOLD ME TWO TIRES AND WELDED A CRACKED RIM. ON MAR 2, 2013 THE TIRE BLEW OUT AND UPON INSPECTION AT WALMART AUTOMOTIVE. IT WAS DISCOVERED THE TIRE WAS ILLEGALLY PLUGGED ON INNER WALL. THE RIM HAD RECRACKED. THIS VIOLATES 49 CFR 570.10 WHEEL ASSEMBLIES. THE COMPANY THAT SOLD ME THE FAULTY TIRES WITHOUT MY KNOWLEDGE. I BELIEVED I WAS PURCHASING TWO USED TIRES WITHOUT PLUGS, BUT RECEIVED TWO TIRES WHICH SHOULD NEVER BE ON THE ROAD. ONCE I NOTIFIED THE TIRE SHOP, THE OWNER DISPUTED THE FINDINGS DESPITE TWO LETTERS FROM SEPARATE TIRE SHOPS. *TR

NHTSA ID

10503504

Incident

Mar 2, 2013

Mileage

114,580 mi

HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR

NHTSA ID

10481290

Incident

Aug 1, 2012

Mileage

125,000 mi

HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR

NHTSA ID

10359106

Incident

Sep 27, 2010

Mileage

128,000 mi

PASSENGER SIDE SEAT BELT. JUST RIDING DOWN THE ROAD AND HEARD A SPRING POPPING SOUND NEAR PASSENGER DOOR. THEN PASSENGER BELT WENT LIMP WITH PERSON IN THE SEAT. THE BELT HAD NO TENSION AND WOULD NOT RETRACT. CALLED DEALER AND THEY SAID NO RECALL CAMPAIGN FOR THIS PROBLEM AND I HAVE TO PAY TO REPAIR. HUGE SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURER AS THE PART MUST BE DEFECTIVE. *TR

NHTSA ID

10351185

Incident

Aug 17, 2010

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2002 SAAB 9-5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER WAS CONTACTED AND ADVISED THAT THE ELECTRICAL IGNITION MODULE WOULD NEED TO BE REPLACED. IN ADDITION, THERE WAS A RECALL FOR THE FAILURE YET HIS VIN WAS NOT INCLUDED IN THE CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 06V410000- ELECTRICAL SYSTEM: IGNITION: MODULE. THE MANUFACTURER CONFIRMED THE DEALER'S ADVICE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

NHTSA ID

10334616

Incident

Jun 4, 2010

Mileage

103,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.