RoadVitals

2003 Saab 9-5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest Dec 12, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 9, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 47 NHTSA owner-reported complaints for the 2003 Saab 9-5, most frequently naming the electrical, engine and fuel system categories. 4 safety recalls have been issued covering this model year; and 81 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical2641.9%
  • Engine914.5%
  • Fuel system711.3%
  • Suspension58.1%
  • Tires & wheels58.1%
  • Powertrain (other)23.2%
  • Body & structure23.2%
  • Driver assistance23.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V160000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Apr 9, 2008
57,389 units potentially affected
The defect: SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.
The risk: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
The remedy: DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 25, 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
SAAB CARS USA, INC.Manufacturer number E080101/15204View on NHTSA.gov
07V087000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 7, 2007
94,377 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
The risk: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
The remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
SAAB CARS USA, INC.Manufacturer number 07052View on NHTSA.gov
06V410000

ELECTRICAL SYSTEM:IGNITION:MODULE

Oct 26, 2006
5,078 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES EQUIPPED WITH B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.
The risk: OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL INSPECT TO SEE WHAT VERSION IDM IS IN THE VEHICLE AND REPLACE THE IDM IF IT IS A VERSION BUILT PRIOR TO JANUARY 2003. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2005. OWNERS MAY CONTACT SAAB AT 1-800-955-9007. NOTE: THIS RECALL IS AN EXPANSION OF A PREVIOUS CAMPAIGN (PLEASE SEE 05V399).
SAAB CARS USA, INC.Manufacturer number 05087/15021BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 47
Fuel system
Filed Dec 12, 2020

I HAD TO REPLACE FUEL PUMP 3 TIMES IN 4 YEARS. IT SMELLED LIKE FUEL IN MY CAR.

NHTSA ID
11383122
Incident
Dec 5, 2020
Mileage
2 mi
Electrical
Filed May 12, 2016

TL* THE CONTACT OWNS A 1993 BUICK REGAL. THE CONTACT STATED THAT ALL DOOR LOCKS WOULD BECOME STUCK WHEN ACTIVATED BY THE ELECTRONIC DOOR LOCK SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NHTSA ID
10864571
Incident
May 6, 2016
Mileage
41,000 mi
EnginePowertrain (other)
Filed Aug 2, 2014

AFTER DRIVING MY CAR TO MY DESTINATION, I PUT THE CAR IN PARK BUT THE CAR WON'T STAY IN PARK. THE CAR POPS OUT OF PARK INTO REVERSE, THEN IT WON'T START WHEN I GET BACK INTO MY CAR. *TR

NHTSA ID
10618403
Incident
Aug 2, 2014
Mileage
131,000 mi
Electrical
Filed Jul 17, 2014

TL* THE CONTACTS OWNS A 2003 SAAB 9-5. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DIRECT IGNITION CASSETTE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

NHTSA ID
10611334
Incident
May 14, 2014
ElectricalFuel system
Filed Mar 19, 2014

I WAS DRIVING THE CAR WHEN SUDDENLY THE CAR WHEN DEAD WHILE I WAS DRIVING IT.I WAS LUCKY THAT I WAS ABLE TO RESTART IT AND THERE WAS A GAS STATION RIGHT NEAR BY. IT DID NOT START UP NORMALLY AND WAS VERY SLUGGISH. I WAS IN THE MIDDLE OF TRAFFIC WHEN THIS HAPPENED BUT FORTUNATELY NOT HEAVY TRAFFIC AND IN THE RIGHT LANE. IT WAS VERY SCARY. THEY TOWED MY SAAB TO A SAAB DEALER FOR ME WHO HAD TO INSTALL A NEW IGNITION. THIS HAPPENED ABOUT 4-5 YEARS AGO ON MY SAAB 2003 9-5 STATION WAGON WHICH WAS BUILT BY GM. I BELIEVE IT WAS BUILT ON THE SAME PLATFORM OF ONE OF THE CADILLACS THAT IS UNDER RECALL. *TR

NHTSA ID
10573322
Incident
Jul 4, 2011
Mileage
50,030 mi
Electrical
Filed Jan 30, 2014

TL* THE CONTACT OWNS A 2003 SAAB 9-5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL AND THE BRAKES SEIZED AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND DISCOVERED THAT THE IGNITION DISCHARGE MODULE WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 06V410000 (ELECTRICAL SYSTEM) AND CALLED THE MANUFACTURER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10562209
Incident
Jan 19, 2014
Mileage
100,000 mi
Interior & seatsSeat belts
Filed Dec 31, 2013

THE FRONT SEATBELTS FRAY NEAR WHERE THE BUCKLE SECURES THE BELT WHEN IN USE. THE SEATBELT WAS REPLACED WITH OEM PARTS FOR THIS REASON. THE NEW BELT HAS FRAYED AGAIN OVER A SHORT PERIOD OF TIME. OTHERS REPORT SIMILAR PROBLEMS, PERHAPS DUE TO SOMETHING ROUGH ABRADING THE BELT SOMEWHERE ALONG THE BELT PATH. *TR

NHTSA ID
10558047
Incident
Dec 27, 2005
Electrical
Filed Dec 31, 2013

THE HORN OFTEN FAILS TO WORK WHEN THE STEERING WHEEL MOUNTED AIRBAG COVER IS PRESSED. THIS IS AN ONGOING, UNRESOLVED PROBLEM. A DEALER REPLACED A PART UNDER WARRANTY BUT THAT DID NOT FIX THE PROBLEM. I HAVE SEEN SEVERAL OTHER 2002+ 9-5S WITH THE SAME HORN FAILURE ISSUE. *TR

NHTSA ID
10558046
Incident
Nov 22, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saab 9-5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2012000—
2011900—
2010200—
2009211—
2008202147.9
2007172145.1
2006232143.2
2005112048.6
2004192046.3
2003Viewing474043.8
2002656158.9
20011044153.5
20001193154.1
19991182151.3
1998100—
1994000—
1972010—
1971010—
1970030—
1969020—
1968010—
1967010—
1965010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.