2000 Oldsmobile Silhouette Owner Complaints

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL STARTED POURING OUT OF THE FILLER NECK. THE CONTACT STATED THAT REFUELING THE VEHICLE TOOK AN EXTENDED AMOUNT OF TIME TO ACCOMPLISH. ADDITIONALLY, THERE WERE SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE O-RING AND RETAINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

11327285

Incident

Mar 2, 2020

Mileage

154,000 mi

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED A COUPLE OF TIMES PRIOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 134,000.

NHTSA ID

10456505

Incident

Jun 1, 2011

Mileage

130,000 mi

POWER SLIDING DOOR LATCH ACTUATOR FAILURE. LATCH IS STUCK IN OPEN POSITION, WILL NOT LATCH. EXACT SAME PROBLEM AS DESCRIBED IN PREVIOUS RECALLS NHTSA CAMPAIGN ID NUMBER: 01V067000 AND NHTSA CAMPAIGN ID NUMBER: 01V264000. OLDSMOBILE STATES VEHICLE HAS BEEN REPAIRED UNDER THE RECALL ALREADY IN 2002. I PURCHASED USED WITH LOW MILES (AROUND 70K) IN 2009. VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND IS IN CLOSE TO SHOWROOM CONDITION AS YOU COULD FIND FOR A 2000. OLDSMOBILE STATES THERE ARE NOT ENOUGH COMPLAINTS ABOUT THE REPAIR TO CONSIDER ANY ONGOING RECALLS. OLDSMOBILE INFORMS ME THAT WITH A VEHICLE OF THIS AGE, REGARDLESS OF MILEAGE OR CONDITION, MECHANICAL AND ELECTRICAL PARTS SHOULD BE EXPECTED TO FAIL. SOMEHOW, I DON'T CONSIDER MY DOOR FLYING OPEN GOING DOWN THE ROAD TO BE JUST A MINOR FAILURE OR INCONVENIENCE. IT IS A HUGE SAFETY ISSUE, ONE THAT HAS BEEN DOCUMENTED ENOUGH THAT THERE WAS AN INITIAL RECALL, THEN A SECOND RECALL TO FIX THE FIRST RECALL. OBVIOUSLY, THIS WAS A BAND AID REPAIR. I GOT MOST OF THE SERVICE RECORDS FROM THE FIRST TWO OWNERS. THIS VEHICLE WAS USED MOSTLY BY AN OLDER COUPLE AND THE SLIDING DOOR HAS MUCH LOWER THAN AVERAGE USE FOR A 100,000 MILE CAR. THERE ARE NOT THAT MANY OF THESE GM MINVANS ON THE ROAD, AND AS A RESULT THE ABSOLUTE NUMBER OF COMPLAINTS MIGHT BE LOW. IT SHOULD BE CONSIDERED THAT GM DID NOT PERFORM A SUFFICIENT REPAIR AND DID JUST ENOUGH TO GET BY. OLDSMOBILE TOLD ME THAT THE REPAIR AT THIS POINT IS UP TO THE CUSTOMER. WHAT WILL IT TAKE FOR THIS RECALL TO BE REVIEWED? FORTUNATELY NO ONE WAS IN MY CAPTAIN'S CHAIR WHEN OUR DOOR FLEW OPEN. WILL SOMEONE HAVE TO BE KILLED OR RUN OVER FOR THIS TO BE REVIEWED? *TR

NHTSA ID

10440873

Incident

Dec 14, 2011

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE DOOR LOCK FOB RE WAS FAILING. THE DOORS COULD BE LOCKED MANUALLY USING THE KEY BUT NOT USING THE KEY FOB. THE FAILURE ALSO CAUSED THE SECURITY SYSTEM TO FAIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TEST PRODUCED NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER STATED THE REMOTE KEY FOB WAS BARELY FUNCTIONALLY. UPDATED 11/28/11

NHTSA ID

10397131

Incident

Mar 7, 2011

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE VEHICLE WAS SEVERELY OVER HEATING MAKING IT IMPOSSIBLE TO DRIVE. A PRIVATE MECHANIC REPLACED THE WATER PUMP AND THERMOSTAT IN MARCH 2011 HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS NOT INSPECTED. THE CURRENT MILEAGE WAS 112,000 AND THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10389729

Incident

Nov 1, 2010

Mileage

100,000 mi

2000 OLDSMOBILE SILHOUETTE: INTAKE MANIFOLD LEAKING COOLANT. UNDERSTAND IT IS A DEFECT. REQUIRES CONSTANT ATTENTION, OIL CHANGES AND ADDITION OF COOLANT. UNDERSTAND ELECTRICAL PROBLEMS ARE A DEFECT AS WELL. HAVE BEEN EXPERIENCING THEM SINCE PURCHASE. *TR

NHTSA ID

10365731

Incident

Oct 10, 2004

FOG LAMP ASSEMBLIES MOUNTED IN LOWER FRONT BUMPER ARE DEFECTIVE. I FEEL THEY ARE POORLY CONSTRUCTED AS WELL. THE SOLID GLASS LENS SEPARATES FROM THE HOUSING. DRIVER SIDE FELL OFF MY VAN GOING DOWN MY STREET. UPON INSPECTION, PASSENGER SIDE FELL APART IN MY HANDS. IF THIS GLASS HOUSING WERE TO FALL OFF VEHICLE AT A HIGHER RATE OF SPEED, IT COULD POSSIBLY INJURE SOMEONE. *TR

NHTSA ID

10262369

Incident

Feb 27, 2009

Mileage

58,000 mi

I WAS NO THE FREEWAY AND THERE IS A LOT OF CONSTRUCTION SO THERE IS NO WHERE TO PULL OVER THE CAR GOT REALLY HOT. I WAS TRYING TO GET OFF THE FREEWAY AS I WAS GOING ON THE OFF RAMP THE CAR TEMP ALL THE SUDDEN WENT RED THEN ENGINE HAD STOPPED. I HAD MY GIRLS IN THE CAR. THEY WHERE VERY SCARED. COME TO FIND OUT THE HEAD GASKET WENT OUT FOR THE SECOND TIME. IT WENT OUT JUST AFTER I BOUGHT THE CAR IT WAS AT 41000 MILE NOW AT 120000 IT GOES OUT AGAIN IT IS NOW GOING TO COST ME ANOTHER $1700 TO FIX IT. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS PROBLEM WHY HAVE YOU NOT LOOK IN TO THIS PROBLEM. IS IT A SAFETY PROBLEM THESE CAR HEAT UP INSTEADLY AN THE ENGINE HAS A FAIL SAFE THAT SHUTS IT OFF. IF IT WOULD HAVE SHUT OFF A FEW MOMENTS EARLIER I WOULD HAVE STILL BEEN ON THE FREEWAY AND I WOULD HAVE BEEN HIT. *TR

NHTSA ID

10258653

Incident

Feb 2, 2009

Mileage

120,000 mi

TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. WHENEVER THE CONTACT FILLED UP HIS VEHICLE WITH GASOLINE, HE NOTICED THAT THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT. THE CONTACT ALSO NOTICED THAT THE FUEL GAUGE WOULD NOT GO UNDER A HALF A TANK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE GAS TANK NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 40,000.

NHTSA ID

10242303

Incident

Jun 16, 2007

Mileage

40,000 mi

TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT END NEAR THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THEY REPLACED THE FRONT PASSENGER SIDE TIRE. THE CURRENT MILEAGE WAS 35,554 AND FAILURE MILEAGE WAS 1,000.

NHTSA ID

10217627

Incident

Jun 27, 2000

Mileage

1,000 mi

I PULLED THE HANDLE TO OPEN THE AUTOMATIC SLIDING DOOR WHEN I DID IT OPENED AND AT THE LAST MIN MY 3 YEAR OLD DAUGHTER LEANED UP AGAINST THE BACK OF THE VAN AS THE DOOR CONTINUED TO OPEN HER HEAD GOT CAUGHT BETWEEN THE OPEN DOOR AND THE OUTSIDE OF THE VAN WE PULLED AS HAD AS WE COULD TO GET THE DOOR TO SHUT TO DISLODGE HER FROM IN BETWEEN THE OPEN DOOR AND THE OUT SIDE OF THE VAN IT FINALLY SHUT . SHE HAD BRUISING ON HER HEAD. *TR

NHTSA ID

10211455

Incident

Dec 10, 2007

Mileage

150,000 mi

WITH THE HEADLIGHT ON, THE REVERSE LIGHTS AND FLASHERS COME ON WHILE APPLYING THE BRAKES. ALSO, THE RIGHT SIDE FRONT & REAR LIGHTS AND THE HIGH MOUNT STOP LAMP FLASHES FASTER (THE HIGH MOUNT STOP LAMP SHOULD NOT FLASH AT ALL.) EVERYTHING WORKS FINE WITH THE HEADLIGHTS OFF. WE HAVE SINCE STOPPED DRIVING THE VEHICLE FOR FEAR OF A FIRE. *JB

NHTSA ID

10205771

Incident

Sep 20, 2007

Mileage

142,799 mi

TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE VEHICLE HAS DAYTON 100020, SIZE P215/70/R15 TIRES. WHILE DRIVING BETWEEN 30-35 MPH, THE STEEL BELT DETACHED FROM ONE OF THE TIRES. THE CONTACT DID NOT DRIVE OVER A POTHOLE OR ANY OTHER BUMPS IN THE ROAD. HE CALLED HIS INSURANCE COMPANY AND FILED A CLAIM, WHICH COST HIM $500. THE INSURANCE COMPANY TOWED THE VEHICLE TO THE REPAIR SHOP. THE CURRENT AND FAILURE MILEAGES WERE 126,892.

NHTSA ID

10200631

Incident

Aug 10, 2007

Mileage

126,892 mi

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE RADIO STOPPED WORKING. I THOUGHT THAT A FUSE HAD BLOWN (WHICH IT DID) SO I REPLACED IT. ABOUT 20 MILES DOWN THE ROAD IT DID IT AGAIN. WHEN I STOPPED AT MY DESTINATION I REALIZED THAT THE FUSE THAT WAS CONTINUALLY BLOWING CONTROLLED MY RADIO, THE ACTUATOR MODULE OF THE POWER SLIDING DOOR, THE NAVIGATION SYSTEM AND THE REMOTE CONTROL FOR LOCKING AND UNLOCKING MY DOORS. I MANAGED TO NARROW IT DOWN TO THE ACTUATOR MODULE THAT WAS CAUSING THE PROBLEM. I LOCKED MY MOTOR FOR THE DOOR AND HAVEN'T HAD A PROBLEM WITH IT SINCE. I GOT A FAX FROM GM AND IT SHOWS THAT THE ACUATOR MODULE HAS BEEN REPLACED 3-4 TIMES BEFORE THE CAR EVEN HAD 8500 MILES ON THE CAR. THE CABLE HAS BEEN ADJUSTED AS WELL FOR THE SAME DOOR. I DIDN'T SEE ANY RECALLS ON THE ACTUATOR ITSELF. I DON'T KNOW WHAT TO DO AT THIS POINT. I WOULD APPRIECIATE ANY FEED BACK AS SOON AS POSSIBLE.

NHTSA ID

10192512

Incident

Nov 25, 2006

Mileage

90,000 mi

2000 OLDS SILHOUETTE 1 OWNER WITH 43000 MILES, INTAKE MANIFOLD LEAKING COOLANT, HAD TO HAVE IT REPLACED BEFORE COOLANT IN OIL DAMAGED ENGINE BEYOND REPAIR, ALSO NOISY LIFTERS. DISCOVERED THIS IS VERY COMMON PROBLEM WITH GM IGNORING A DEFECT IN THE GASKET/DESIGN OF ENGINE. CONSUMER PAYS PRICE. *NM

NHTSA ID

10178714

Incident

Dec 7, 2006

Mileage

41,000 mi

WHEN ATTEMPTING TO START VEHICLE, FIRST ATTEMPT VEHICLE WOULD START MOMENTARILY AND THEN DIE. SECOND ATTEMPT AND SUBSEQUENT ATTEMPTS, VEHICLE WOULD NOT START. HAD VEHICLE TOWED TO SERVICE SHOP AND NO PROBLEM WAS FOUND. AFTER SOME PERIOD OF TIME VEHICLE WOULD EVENTUALLY START PROPERLY. UPON FURTHER INVESTIGATION PERSONALLY, FOUND THAT THE WIRING HARNESS FROM THE FUEL TANK/PUMP HAD CORROSION IN AND/OR AROUND THE PLUG UNDER THE DRIVERS' SIDE SECOND ROW SEAT. CLEANING THE CORROSION RESOLVED PROBLEM THUS FAR.

NHTSA ID

10170860

Incident

Sep 20, 2006

Mileage

44,927 mi

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITH A CHILD PASSENGER RESTRAINED IN A BOOSTER SEAT WITH THE RIGHT REAR SEAT BELT, THE WEBBING SHOULDER STRAP BECAME ENTANGLED AROUND THE CHILD'S NECK WITHOUT WARNING. THE CONTACT PULLED THE WEBBING STRAP UPWARD CREATING SOME SLACK WHILE A BYSTANDER UNBOLTED THE REAR SEAT BELT ASSEMBLY FREEING THE CHILD. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/20/2006 - *NM

NHTSA ID

10169740

Incident

Sep 27, 2006

Mileage

40,000 mi

HEADLIGHTS UNSAFE FOR NIGHTTIME DRIVING. EXCESSIVE MOISTURE BUILDUP IN THE HEADLIGHT SINCE THE VEHICLE WAS NEW HAS LED TO EXCESSIVE CLOUDING OF THE HEADLIGHT LENS. ALSO, THE PLASTIC LENS HAS BEGUN TO DISINTEGRATE AND FEELS "ROUGH" TO THE TOUCH (I.E. NO LONGER SMOOTH WHEN TOUCHING THE EXTERIOR SURFACE OF THE LENS). NIGHTTIME LIGHTING CAPABILITY HAS BEEN REDUCED BY ABOUT 60% DUE TO FAULTY HEADLIGHT LENS. VEHICLE UNSAFE FOR NIGHTTIME DRIVING. *JB

NHTSA ID

10154244

Incident

Jun 15, 2002

Mileage

28,500 mi

WAS TOLD THAT MY INTAKE MANIFOLD GASKET WAS STARTING TO RUST AND WOULD NEED TO BE REPLACED EVENTUALLY. SERVICE DEPT. MGR AT MIDWAY CHEVY IN PLAINWELL, MI TOLD ME HE WOULD KEEP AN EYE ON IT AT EVERY OIL CHANGE (THIS WENT ON FOR AT LEAST 3 MONTHS). MARCH 7TH MY COOLANT LEVEL LOW LIGHT CAME ON. HUSBAND CHECKED THE LEVEL AND THE RESERVOIR WAS EMPTY AND ALL GUMMY IN BOTTOM. SAID IT NEEDED TO BE FLUSHED AND REFILLED. TOOK TO NON-GM DEALER SINCE IT WAS AFTER HOURS AND KNEW THE OWNER WOULD TAKE CARE OF IN MORNING. HE CALLED AND SAID THE MANIFOLD HAD TO BE REPLACED AS THE COOLANT HAD LEAKED INTERNALLY AND EXTERNALLY. THE REPAIR COST WAS $607.00.

NHTSA ID

10153324

Incident

Mar 7, 2006

Mileage

72,908 mi

DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS, THE ELECTRICAL WIRING IN THE REAR OF THE VEHICLE SMOLDERED. HOWEVER, NO FLAMES WERE VISUALLY SEEN. PRIOR TO THIS INCIDENT, THE SMELL OF SMOKE WAS PRESENT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP. THE REPAIR PERSONNEL DISCOVERED THE RECEPTOR BOARD WAS DAMAGED AND THE GROUND WIRE HAD COMPLETELY BURNED. THE MANUFACTURER WAS INFORMED ALTHOUGH NO REPAIRS WERE MADE.

NHTSA ID

10149795

Incident

Feb 3, 2006

Mileage

86,333 mi

INTAKE MANIFOLD GASKET FAILED APRIL 2004. GM REPLACED GASKET WITH NEW IMPROVED GASKET. GASKET FAILS AGAIN AFTER ONLY 22000 MILES. NEW GASKET INSTALLED ALONG WITH NEW FUEL INJECTOR. SPENT A FEW THOUSAND DOLLARS IN REPAIRS. *JB

NHTSA ID

10143167

Incident

Nov 16, 2005

Mileage

72,000 mi

FIRST, WHAT HAPPENED TO ODI #'S 563553 AND 767723? THESE WERE IN THE COMPLAINT DATABASE IN 2002 BUT DO NOT SHOW UP ON THE COMPLAINT SEARCH TODAY. AS REPORTED IN 2002, MY VEHICLE AGAIN SHUT DOWN WITHOUT WARNING WHILE DRIVING IN TRAFFICE AT 40+ MPH - ENGINE QUIT, MESSAGES "CHECK ENGINE", "LOW FUEL", AND 'SECURITY" APPEARED ON THE CONSOLE IN ROTATION, LASTING A FEW SECONDS EACH. THE "SECURITY" MESSAGE IMPLIES THAT THE PROGRAMMABLE KEY SYSTEM COES NOT RECOGNIZE THE KEY, THOUGH IT IS THE ORIGINAL GIVEN TO US AT TIME OF PURCHASE IN 2000. THE CAR SUDDENLY DECELERATED IN TRAFFIC WITHOUT BRAKELIGHTS, DUE TO THE DEAD ENGINE WITH TRANSMISSION STILL ENGAGED. IN 2002, THIS HAPPENED THREE TIMES BEFORE THE DEALER FOUND A FIX FOR THE PROBLEM, THE THIRD TIME RESULTING IN A COLLISION OF TWO VEHICLES TRYING TO AVOID ME WHEN MY CAR SUDDENLY DECELERATED. THIS TIME THERE WAS NO PROPERTY DAMAGE, BUT NO SECURITY SYSTEM SHOULD EVER SHUT DOWN A VEHICLE ONCE IT IS IN MOTION.

NHTSA ID

10133575

Incident

Aug 18, 2005

DT: CONTACT STATES THE SLIDING DOOR BEEPED CONSTANTLY. SHE HAD THIS PROBLEM SINCE 2002-02. SHE HAD TO CUT IT OFF AT THE PANEL ABOVE THE DRIVER'S SIDE DOOR, AND LEFT IT OFF BECAUSE SHE COULD NOT USE IT. SHE MADE 2 ATTEMPTS TO GET IT FIXED AND BOTH ATTEMPTS FAILED. THE SECOND TIME, IT COST HER $500.00.*AK

NHTSA ID

10129723

Incident

Feb 23, 2002

Mileage

60,000 mi

DT: THE CONSUMER STATED WHILE DRIVING HE LOST POWER TO HIS VEHICLE BECAUSE THE CABLE WAS TOUCHING THE BELT AND EVENTUALLY IT FRAYED THE BELT. THE DEALERSHIP REPLACED THE CABLE AND MADE SURE IT WAS PROPERLY SUPPORTED SO THAT IT WOULD NOT TOUCH THE BELT. HE NOTICED THAT THE A/C WAS NOT WORKING PROPERLY AND THE VOLTAGE WAS REALLY LOW.

NHTSA ID

10128599

Incident

Jul 9, 2005

DT: CONSUMER DID NOT RECEIVE A RECALL LETTER. THE DEALER REFUSED TO PERFORM THE RECALL REAPIRS. THERE WERE NO ACCIDENTS. *AK

NHTSA ID

10126092

Incident

Dec 21, 2004

Mileage

29,000 mi