2000 Oldsmobile Silhouette

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

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TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL STARTED POURING OUT OF THE FILLER NECK. THE CONTACT STATED THAT REFUELING THE VEHICLE TOOK AN EXTENDED AMOUNT OF TIME TO ACCOMPLISH. ADDITIONALLY, THERE WERE SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE O-RING AND RETAINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

11327285

Incident

Mar 2, 2020

Mileage

154,000 mi

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED A COUPLE OF TIMES PRIOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 134,000.

NHTSA ID

10456505

Incident

Jun 1, 2011

Mileage

130,000 mi

POWER SLIDING DOOR LATCH ACTUATOR FAILURE. LATCH IS STUCK IN OPEN POSITION, WILL NOT LATCH. EXACT SAME PROBLEM AS DESCRIBED IN PREVIOUS RECALLS NHTSA CAMPAIGN ID NUMBER: 01V067000 AND NHTSA CAMPAIGN ID NUMBER: 01V264000. OLDSMOBILE STATES VEHICLE HAS BEEN REPAIRED UNDER THE RECALL ALREADY IN 2002. I PURCHASED USED WITH LOW MILES (AROUND 70K) IN 2009. VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND IS IN CLOSE TO SHOWROOM CONDITION AS YOU COULD FIND FOR A 2000. OLDSMOBILE STATES THERE ARE NOT ENOUGH COMPLAINTS ABOUT THE REPAIR TO CONSIDER ANY ONGOING RECALLS. OLDSMOBILE INFORMS ME THAT WITH A VEHICLE OF THIS AGE, REGARDLESS OF MILEAGE OR CONDITION, MECHANICAL AND ELECTRICAL PARTS SHOULD BE EXPECTED TO FAIL. SOMEHOW, I DON'T CONSIDER MY DOOR FLYING OPEN GOING DOWN THE ROAD TO BE JUST A MINOR FAILURE OR INCONVENIENCE. IT IS A HUGE SAFETY ISSUE, ONE THAT HAS BEEN DOCUMENTED ENOUGH THAT THERE WAS AN INITIAL RECALL, THEN A SECOND RECALL TO FIX THE FIRST RECALL. OBVIOUSLY, THIS WAS A BAND AID REPAIR. I GOT MOST OF THE SERVICE RECORDS FROM THE FIRST TWO OWNERS. THIS VEHICLE WAS USED MOSTLY BY AN OLDER COUPLE AND THE SLIDING DOOR HAS MUCH LOWER THAN AVERAGE USE FOR A 100,000 MILE CAR. THERE ARE NOT THAT MANY OF THESE GM MINVANS ON THE ROAD, AND AS A RESULT THE ABSOLUTE NUMBER OF COMPLAINTS MIGHT BE LOW. IT SHOULD BE CONSIDERED THAT GM DID NOT PERFORM A SUFFICIENT REPAIR AND DID JUST ENOUGH TO GET BY. OLDSMOBILE TOLD ME THAT THE REPAIR AT THIS POINT IS UP TO THE CUSTOMER. WHAT WILL IT TAKE FOR THIS RECALL TO BE REVIEWED? FORTUNATELY NO ONE WAS IN MY CAPTAIN'S CHAIR WHEN OUR DOOR FLEW OPEN. WILL SOMEONE HAVE TO BE KILLED OR RUN OVER FOR THIS TO BE REVIEWED? *TR

NHTSA ID

10440873

Incident

Dec 14, 2011

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE DOOR LOCK FOB RE WAS FAILING. THE DOORS COULD BE LOCKED MANUALLY USING THE KEY BUT NOT USING THE KEY FOB. THE FAILURE ALSO CAUSED THE SECURITY SYSTEM TO FAIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TEST PRODUCED NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER STATED THE REMOTE KEY FOB WAS BARELY FUNCTIONALLY. UPDATED 11/28/11

NHTSA ID

10397131

Incident

Mar 7, 2011

TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE VEHICLE WAS SEVERELY OVER HEATING MAKING IT IMPOSSIBLE TO DRIVE. A PRIVATE MECHANIC REPLACED THE WATER PUMP AND THERMOSTAT IN MARCH 2011 HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS NOT INSPECTED. THE CURRENT MILEAGE WAS 112,000 AND THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10389729

Incident

Nov 1, 2010

Mileage

100,000 mi

2000 OLDSMOBILE SILHOUETTE: INTAKE MANIFOLD LEAKING COOLANT. UNDERSTAND IT IS A DEFECT. REQUIRES CONSTANT ATTENTION, OIL CHANGES AND ADDITION OF COOLANT. UNDERSTAND ELECTRICAL PROBLEMS ARE A DEFECT AS WELL. HAVE BEEN EXPERIENCING THEM SINCE PURCHASE. *TR

NHTSA ID

10365731

Incident

Oct 10, 2004

FOG LAMP ASSEMBLIES MOUNTED IN LOWER FRONT BUMPER ARE DEFECTIVE. I FEEL THEY ARE POORLY CONSTRUCTED AS WELL. THE SOLID GLASS LENS SEPARATES FROM THE HOUSING. DRIVER SIDE FELL OFF MY VAN GOING DOWN MY STREET. UPON INSPECTION, PASSENGER SIDE FELL APART IN MY HANDS. IF THIS GLASS HOUSING WERE TO FALL OFF VEHICLE AT A HIGHER RATE OF SPEED, IT COULD POSSIBLY INJURE SOMEONE. *TR

NHTSA ID

10262369

Incident

Feb 27, 2009

Mileage

58,000 mi

I WAS NO THE FREEWAY AND THERE IS A LOT OF CONSTRUCTION SO THERE IS NO WHERE TO PULL OVER THE CAR GOT REALLY HOT. I WAS TRYING TO GET OFF THE FREEWAY AS I WAS GOING ON THE OFF RAMP THE CAR TEMP ALL THE SUDDEN WENT RED THEN ENGINE HAD STOPPED. I HAD MY GIRLS IN THE CAR. THEY WHERE VERY SCARED. COME TO FIND OUT THE HEAD GASKET WENT OUT FOR THE SECOND TIME. IT WENT OUT JUST AFTER I BOUGHT THE CAR IT WAS AT 41000 MILE NOW AT 120000 IT GOES OUT AGAIN IT IS NOW GOING TO COST ME ANOTHER $1700 TO FIX IT. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS PROBLEM WHY HAVE YOU NOT LOOK IN TO THIS PROBLEM. IS IT A SAFETY PROBLEM THESE CAR HEAT UP INSTEADLY AN THE ENGINE HAS A FAIL SAFE THAT SHUTS IT OFF. IF IT WOULD HAVE SHUT OFF A FEW MOMENTS EARLIER I WOULD HAVE STILL BEEN ON THE FREEWAY AND I WOULD HAVE BEEN HIT. *TR

NHTSA ID

10258653

Incident

Feb 2, 2009

Mileage

120,000 mi

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.