RoadVitals

2004 Oldsmobile Silhouette

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Nov 13, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
4 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2004 Oldsmobile Silhouette, most frequently naming the tires & wheels, body & structure and electrical categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 432 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels433.3%
  • Body & structure216.7%
  • Electrical216.7%
  • Interior & seats216.7%
  • Airbags18.3%
  • Brakes18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Dec 22, 2004
717,302 units potentially affected
The defect: ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
The risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
The remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
GENERAL MOTORS CORP.Manufacturer number 04110View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04064ClosedPreliminary Evaluation

POWER-SLIDING DOOR

Opened Sep 17, 2004
Closed Dec 22, 2004

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 04V597000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 13, 2018

2004 OLDSMOBILE SILHOUETTE LUXURY. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE ELECTRICAL SYSTEM. *LD THE CONSUMER STATED THE RADIO, LOCKS, SLIDING DOORS AND INSTRUMENT PANEL ALL MALFUNCTION. *JS

NHTSA ID
11150548
Incident
Nov 13, 2018
Body & structure
Filed Dec 22, 2017

MY 10 YEAR OLD NIECE ATTEMPTED TO OPEN THE POWER SLIDING DOOR ON THE RIGHT SIDE OF OUR 2004 OLDSMOBILE SILHOUETTE OUTSIDE THE MALL. THE MOTOR WAS ALREADY RUNNING, IN PARK, AS I HAD COME TO PICK UP MY DAUGHTER AND NIECE FROM THE MALL. THE DOOR APPEARED TO BE LOCKED SINCE IT WOULD NOT OPEN, SO I PUSHED 'UNLOCK' A FEW TIMES AS SHE AND MY GROWN DAUGHTER TRIED TO OPEN THE DOOR. I JUST HEARD A CLICKING SOUND OF THE UNLOCK MECHANISM AS IF IT WAS LOCKING AND UNLOCKING. THE DOOR WOULD NOT OPEN, SO MY NIECE ENTERED THROUGH THE MANUAL SIDE DOOR ON THE LEFT SIDE OF THE VAN. WE DROVE ABOUT 3 BLOCKS FROM THE MALL TO THE STOPLIGHT OF A MAJOR CITY STREET. ABOUT HALF A BLOCK OR LESS AFTER TAKING A LEFT AT THE INTERSECTION STOPLIGHT, THE POWER SLIDING DOOR ON THE RIGHT SIDE OF THE VAN JUST OPENED. MY NIECE LOUDLY EXCLAIMED THAT THE DOOR OPENED AND TRIED TO REACH ACROSS FROM HER BUCKLED POSITION ON THE LEFT BUCKET SEAT. MY DAUGHTER AND I BOTH SHRIEKED AND SAID FOR HER NOT TO GET NEAR IT. MY DAUGHTER WAS SEATED UP FRONT ON THE PASSENGER SEAT AND REACHED BACK TO THE WINDOW LEDGE OF THE OPEN SLIDING DOOR AND TRIED TO PULL IT SHUT. IT SHUT MOST OF THE WAY, BUT NOT FULLY. I PULLED INTO A PARKING LOT OF A BUSINESS AND HAD MY NIECE USE THE SWITCH LOCATED NEAR THE POWER SIDE DOOR TO OPEN IT FULLY AND THEN AGAIN TO CLOSE IT FULLY. WE MADE THE NEXT 20 MILES WITHOUT INCIDENT. WE JUST BOUGHT THE VEHICLE LESS THAN A WEEK AGO, AND WE HAVE OUR 3 YOUNGER BOYS RIDE IN THE BACK, SO THIS INCIDENT HAS BEEN VERY SCARY.

NHTSA ID
11056021
Incident
Dec 21, 2017
Mileage
188,000 mi
Tires & wheels
Filed Jul 16, 2012

TL* THE CONTACT OWNS A 2004 OLDSMOBILE SILHOUETTE. THE VEHICLE WAS EQUIPPED WITH MASTERCRAFT STRATEGY TIRES (N/A), TIRE SIZE 225/60/16. THE DOT NUMBER WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FOUR TIRES WERE BALANCED AND THE FAILURE CONTINUED TO OCCUR. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,963.

NHTSA ID
10465802
Incident
Jul 11, 2012
Mileage
112,963 mi
Electrical
Filed Feb 23, 2010

SPEEDOMETER IN 2004 OLDSMOBILE SILHOUETTE MALFUNCTIONS. APPEARS TO SHOW CORRECT SPEED SOME OF THE TIME, OTHER TIMES IS OBVIOUSLY OFF. *TR

NHTSA ID
10313029
Incident
Dec 10, 2009
Mileage
178,000 mi
Airbags
Filed Dec 10, 2008
Crash reported3 injuries reported

THE IMPACT OF THE CRASH OF MY CAR INTO THE SIDE OF THE OTHER CAR AS I WAS GOING WEST & HE WAS GOING NORTH,AS HIS CAR KEPT ON GOING, ROLLED OVER, MY CAR WAS PULLED NW THE BUMPER PULLED OFF - BUT THE AIR BAG DID NOT BLOW, WHY? *TR

NHTSA ID
10251299
Incident
Nov 11, 2008
Mileage
9,815 mi
Tires & wheels
Filed Apr 20, 2008

GOODYEAR TIRES ON 2004 OLDSMOBILE VAN DEFECTIVE (SAFETY CONCERN TO OTHER OWNERS). TIRES DEVELOPED BLISTERS THEN RUBBER SPLIT OPEN CAUSING TIRES TO GO FLAT. I HAD TO BUY TIRES IMMEDIATELY. OLD TIRES ARE NOT HERE. I TOOK THEM TO DEALER WHERE I PURCHASED THE VAN NEW. NO HELP FROM THEM OR TIRE MANUFACTURE OR VAN BUILDER. *TR

NHTSA ID
10225197
Incident
Apr 10, 2007
Mileage
39,000 mi
Body & structureInterior & seats
Filed Jun 15, 2006

DT*: THE CONTACT STATED THE SLIDING DOOR ON THE LEFT SIDE OPENED WITHOUT WARNING. ALSO, THE DOOR CHIME ALARM SOUNDED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE FUSE TO DOOR ALARM COULD NOT BE REMOVED BECAUSE IT WAS A SAFETY FEATURE. THE DEALER CLEANED THE DOOR CONTACTS AND REPLACED THE LOCKS. THE PROBLEMS PERSISTED. THE MANUFACTURER WAS NOT ALERTED.

NHTSA ID
10159926
Incident
Jun 15, 2006
Mileage
63,000 mi
Tires & wheels
Filed Dec 2, 2005

ALMOST IDENTICAL CIRCUMSTANCES AS IN ODI 10137234. BIG O TIRES ALIGNED MY VAN IN OCT 2005 AND DISCOVERED THE TREAD SEPARATION. ALIGNMENT WAS WITHIN SPEC, EXCEPT CAMBER OR CASTER ON THE REAR WERE 0.02 DEGREES OUT. THEY REFEREND ME TO THE DEALER. AT FIRST, OVER THE TELEPHONE, THE DEALERSHIP SAID IT WAS DUE TO NEGLET AND REFERRED ME TO AN AUTHORIZED GOODYEAR DEALER. GOODYEAR TIRE DEALERSHIP DISCOVERED TREAD SEPARATION ON ALL 4 TIRES ON MY 2004 OLDSMOBILE MINIVAN ON THE INSIDE EDGE, UNDER THE VEHICLE. GOODYEAR SAW MY ROTATION/BALANCE RECORDS AND AGREED TO WARRANT THE TIRES. THIS IS WHY ALL FOUR TIRES WERE WORN, DUE TO ROTAITON EVERY 6-8K MILES. THEY GAVE ME PRORATED CREDIT BASED ON TREAD DEPTH REMAINING. 50% FOR TWO AND 25% FOR THE OTHER TWO CREDIT. MILEAGE IS AT 32K. THEY ALSO EXPLAINED THAT WE SHOULD NOT DRIVE ON THEM UNTIL REPLACED. OF COURSE I REPLACED THEM WITH ANOTHER MODEL OF GOODYEAR. I WAS CONCERNED THAT MY WIFE AND KIDS WOULD BE KILLED IN AN ACCIDENT (WIFE'S CAR). BIG O TIRE ALSO STATED THEY HAVE HEARD OF TREAD SEPARATION ON THESE EXACT TIRES, THE LS MODEL, ON OTHER VANS. I DEMAND THAT BOTH GOODYEAR AND OLDSMOBILE SHOULD ADDRESS THIS SITUATION FOR A RECALL. IN ADDITION, FULL REIMBURSEMENT IS NECESSARY FOR REPLACEMENT. THIS NEEDS TO BE ADDRESSED IMMEDIATELY TO PREVENT POSSIBLE INJURY AND/OR DEATH. *NM

NHTSA ID
10144328
Incident
Nov 7, 2005
Mileage
31,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Silhouette by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing113158.1
2003365162.3
2002575157.1
2001789157.2
20001148357.0
19991497762.8
199817010859.0
19971049757.6
1996202039.2
1995462051.7
1994364260.7
1993223158.6
1992272655.2
1991373763.3
1990435960.0
1989001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.