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2002 Oldsmobile Silhouette
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 57 NHTSA owner-reported complaints for the 2002 Oldsmobile Silhouette, most frequently naming the suspension, interior & seats and body & structure categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 412 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2002 | 1 | 1 |
| Feb 2002 | 2 | 3 |
| Oct 2002 | 3 | 6 |
| Dec 2002 | 2 | 8 |
| Jan 2003 | 2 | 10 |
| Jun 2003 | 1 | 11 |
| Jul 2003 | 1 | 12 |
| Aug 2003 | 1 | 13 |
| Sep 2003 | 1 | 14 |
| Dec 2003 | 1 | 15 |
| Jan 2004 | 2 | 17 |
| Mar 2004 | 1 | 18 |
| Jun 2004 | 2 | 20 |
| Jul 2004 | 2 | 22 |
| Aug 2004 | 1 | 23 |
| Sep 2004 | 1 | 24 |
| Nov 2004 | 1 | 25 |
| Dec 2004 | 2 | 27 |
| Jan 2005 | 1 | 28 |
| Mar 2005 | 3 | 31 |
| Jun 2005 | 1 | 32 |
| Jul 2005 | 1 | 33 |
| Aug 2005 | 4 | 37 |
| Nov 2005 | 2 | 39 |
| Jan 2006 | 1 | 40 |
| Sep 2006 | 1 | 41 |
| Nov 2006 | 1 | 42 |
| Apr 2007 | 1 | 43 |
| May 2007 | 1 | 44 |
| Nov 2007 | 1 | 45 |
| Mar 2008 | 1 | 46 |
| Mar 2010 | 1 | 47 |
| Nov 2010 | 1 | 48 |
| Dec 2010 | 1 | 49 |
| Mar 2011 | 1 | 50 |
| May 2011 | 1 | 51 |
| Sep 2014 | 1 | 52 |
| Oct 2014 | 1 | 53 |
| Nov 2015 | 1 | 54 |
| Aug 2016 | 1 | 55 |
| Apr 2017 | 1 | 56 |
| Jun 2017 | 1 | 57 |
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension99.6%
- Interior & seats88.5%
- Body & structure88.5%
- Engine88.5%
- Brakes77.4%
- Fuel system66.4%
- Heating & air conditioning66.4%
- Exterior lighting55.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
POWER-SLIDING DOOR
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I COULD NOT GET MY VAN INSPECTED LAST OCT AS THE CODE CAME UP PO 446, WE WERE TOLD TO DRIVE 50 MILES, THEN 100 MILES, DIDN`T CORRECT THIS WE TRIED FOR 2 WEEKS . WE WERE GOING TO FLORIDA FOR THE WINTER,AND STOPPED IN WAVERLY NY TO SEE IF THE 150 MILES TO THERE WOULD CORRECT THIS NO, WHILE WE WERE IN FL. IN FEB. I HAD A MECHANIC CHECK OUT THE CAR , HE CHANGED THE OIL AND ALL FILTERS ,NEW PLUGS AND WIREING AND A .A.I.R. CHECK VALVE. PART # 911004... THE PO446 STILL CAME UP .IN APRIL HE PUT IN A CANISTER VENT SOLEOID PART # CVP124 AND PURGE VALVE PART # 9110117 WE HAVE HAD THIS IN FOR INSPECTION TWICE AND TODAY THE FAILED REPORT SAID I HAVE A 10 DAY EXTENTION TO GET IT FIXED AND NO OTHER EXTENTION. I AM STYMIED,I PAID OVER 1500 I WAS TOLD IN FL BY THE MECHANIC HE WAS SURE THIS WAS ALL CORRECT AND I WOULD BE ABLE TO PASS INSPECTION. IF I THOUGHT ALL THIS MONEY I SPENT ON ALL THIS WORK I WOULD HAVE DONE A DIFFERENT ROUTE THE VAN RUNS GREAT.WE ARE SNO-BIRDS AND IN OUR 80`S AND CAN`T AFFORD TO JUST BUY ANOTHER VAN. I PAID OVER $ 1500. AND AT $3.00 A GALLON FOR GAS AFTER PUTTING MILES ON TO CORRECT THIS CODE, AND $`S FOR FAILED INSPECTION .I AM OUT A LOT OF MONEY AND CAN`T DRIVE MY VAN AFTER 7/2/17. PLEASE HELP.
- NHTSA ID
- 11000683
- Incident
- Jun 22, 2017
- Mileage
- 129,000 mi
MY 2002 OLDSMOBILE SILHOUETTE COMPLETELY SHUTS DOWN WHILE DRIVING. IT DOESN'T MATTER IF I'M GOING 30MPH OR 65MPH. EVERYTHING STOPS. THIS IS A SCARY DANGEROUS SITUATION WHILE HIGHWAY DRIVING! THE CAR IS OTHERWISE PERFECT AND HAS 47K MILES. I BROUGHT IT TO THE DEALER LAST NOVEMBER, AND WAS TOLD THEY DON'T KNOW WHAT IT IS. I CONTACTED GM THREE WEEKS AGO, AND NOW IT'S BACK AT THE DEALER. HELP, PLEASE
- NHTSA ID
- 10979041
- Incident
- Oct 28, 2016
- Mileage
- 47,000 mi
MY VEHICLE PLUS MANY OTHER MULTIPLE YEAR AND MAKE EXPENDED BASE GM MINI VANS ARE DEVELOPING GASOLINE LEAKS AT THE TOP OF THE FUEL TANK DUE TO WORN PLASTIC SEAL. THE ONLY REPAIR IS REPLACEMENT OF THE FUEL TANK, THAT RETAILS AROUND $800. THERE IS NOT A REPLACEMENT TANK IN THE UNITED STATES AND NO PARTS BEING MANUFACTURED... MY CAR IS A LOW MILEAGE VEHICLE IN EXCELLENT SHAPE BUT DANGEROUS TO DRIVE DUE TO LEAKING FUEL.. MUST I HAVE TO DISPOSE OF CAR BECAUSE NO PARTS AVAILABLE? CAN GM START REPRODUCING THE NEEDED PART.?
- NHTSA ID
- 10896597
- Incident
- Aug 10, 2016
- Mileage
- 90,000 mi
THE ELECTRICAL SYSTEM SHUTS DOWN AND IT HAS SECURITY LIGHT COME ON. IT SHUTS THE ENGINE AND ALL POWER OFF. THE VAN WAS ON THE HIGHWAY WHEN THIS HAPPENED. A REAL SAFETY HAZARD.
- NHTSA ID
- 10788527
- Incident
- Nov 4, 2015
- Mileage
- 143,000 mi
THE NEWS HAD THE AIR BAG RECALL AND THE GM PEOPLE SAY WE HAVE TO WAIT A MIN. OF 60 DAYS FOR THE NOTICE. THE GM DEALER HAD NO KNOWLEDGE OF AIRBAG RECALL !! ALSO,THE FUEL GAUGE HAS GONE BAD ON SEVERAL OLDSMOBILE VANS AND YOU DO NOT KNOW HOW MUCH GAS CAR HAS THAT CAN BE DANGEROUS ON A HIGHWAY AND A RECALL WAS NEVER DONE ON FUEL GAUGES. *TR
- NHTSA ID
- 10650374
- Incident
- Jun 10, 2010
TL* THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH THE DRIVER AND PASSENGER SIDE FAILED TO UNLOCK. THE DOORS ALSO FAILED TO UNLOCK VIA THE MANUAL OVERRIDE FUNCTION. THE FAILURE PREVENTED THE PASSENGERS FROM EXITING THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
- NHTSA ID
- 10630163
- Incident
- Aug 1, 2012
- Mileage
- 12,000 mi
GAS GAUGE NOT WORKING, REGISTERS FULL EVEN WHEN NOT FULL. LOW FUEL LIGHT WILL COME ON IF YOU IDLE FOR A FEW MINUTES. AT THE SAME TIME THIS STARTED THE ABS LIGHT SERVICE TRACTION SYSTEM CAME ON. THIS HAS ALSO OCCURRED WITH OUR 2002 BUCK CENTURY AT APPROXIMATELY THE SAME # OF MILES AND AGAIN BOTH THE GAS GAUGE READS INACCURATELY AND THE ABS LIGHT CAME ON.***
- NHTSA ID
- 10401854
- Incident
- Nov 18, 2010
- Mileage
- 130,000 mi
IT JUST ALL OF A SUDDEN STOP WORKING THIS IS A CONSTANT PROBLEM NON STOP I BOUGHT FUSE AND THAT DIDN'T WORK I GOT NEW LIGHTS PARK AID STOP WORKING, BOTH HEATED SEATS STOP WORKING, ELECTRICAL GONE BAD IN THE WHOLE. *TR
- NHTSA ID
- 10390467
- Incident
- Feb 22, 2011
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.