RoadVitals

2002 Oldsmobile Silhouette

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
57
Latest Jun 22, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
8 injuries, 0 deaths reported

Overview

Our database contains 57 NHTSA owner-reported complaints for the 2002 Oldsmobile Silhouette, most frequently naming the suspension, interior & seats and body & structure categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 412 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 11, 2008
1,921 units potentially affected
The defect: K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
K2 MOTOR CORPORATIONView on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04064ClosedPreliminary Evaluation

POWER-SLIDING DOOR

Opened Sep 17, 2004
Closed Dec 22, 2004

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 04V597000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jun 22, 2017

I COULD NOT GET MY VAN INSPECTED LAST OCT AS THE CODE CAME UP PO 446, WE WERE TOLD TO DRIVE 50 MILES, THEN 100 MILES, DIDN`T CORRECT THIS WE TRIED FOR 2 WEEKS . WE WERE GOING TO FLORIDA FOR THE WINTER,AND STOPPED IN WAVERLY NY TO SEE IF THE 150 MILES TO THERE WOULD CORRECT THIS NO, WHILE WE WERE IN FL. IN FEB. I HAD A MECHANIC CHECK OUT THE CAR , HE CHANGED THE OIL AND ALL FILTERS ,NEW PLUGS AND WIREING AND A .A.I.R. CHECK VALVE. PART # 911004... THE PO446 STILL CAME UP .IN APRIL HE PUT IN A CANISTER VENT SOLEOID PART # CVP124 AND PURGE VALVE PART # 9110117 WE HAVE HAD THIS IN FOR INSPECTION TWICE AND TODAY THE FAILED REPORT SAID I HAVE A 10 DAY EXTENTION TO GET IT FIXED AND NO OTHER EXTENTION. I AM STYMIED,I PAID OVER 1500 I WAS TOLD IN FL BY THE MECHANIC HE WAS SURE THIS WAS ALL CORRECT AND I WOULD BE ABLE TO PASS INSPECTION. IF I THOUGHT ALL THIS MONEY I SPENT ON ALL THIS WORK I WOULD HAVE DONE A DIFFERENT ROUTE THE VAN RUNS GREAT.WE ARE SNO-BIRDS AND IN OUR 80`S AND CAN`T AFFORD TO JUST BUY ANOTHER VAN. I PAID OVER $ 1500. AND AT $3.00 A GALLON FOR GAS AFTER PUTTING MILES ON TO CORRECT THIS CODE, AND $`S FOR FAILED INSPECTION .I AM OUT A LOT OF MONEY AND CAN`T DRIVE MY VAN AFTER 7/2/17. PLEASE HELP.

NHTSA ID
11000683
Incident
Jun 22, 2017
Mileage
129,000 mi
Filed Apr 18, 2017

MY 2002 OLDSMOBILE SILHOUETTE COMPLETELY SHUTS DOWN WHILE DRIVING. IT DOESN'T MATTER IF I'M GOING 30MPH OR 65MPH. EVERYTHING STOPS. THIS IS A SCARY DANGEROUS SITUATION WHILE HIGHWAY DRIVING! THE CAR IS OTHERWISE PERFECT AND HAS 47K MILES. I BROUGHT IT TO THE DEALER LAST NOVEMBER, AND WAS TOLD THEY DON'T KNOW WHAT IT IS. I CONTACTED GM THREE WEEKS AGO, AND NOW IT'S BACK AT THE DEALER. HELP, PLEASE

NHTSA ID
10979041
Incident
Oct 28, 2016
Mileage
47,000 mi
Fuel system
Filed Aug 17, 2016

MY VEHICLE PLUS MANY OTHER MULTIPLE YEAR AND MAKE EXPENDED BASE GM MINI VANS ARE DEVELOPING GASOLINE LEAKS AT THE TOP OF THE FUEL TANK DUE TO WORN PLASTIC SEAL. THE ONLY REPAIR IS REPLACEMENT OF THE FUEL TANK, THAT RETAILS AROUND $800. THERE IS NOT A REPLACEMENT TANK IN THE UNITED STATES AND NO PARTS BEING MANUFACTURED... MY CAR IS A LOW MILEAGE VEHICLE IN EXCELLENT SHAPE BUT DANGEROUS TO DRIVE DUE TO LEAKING FUEL.. MUST I HAVE TO DISPOSE OF CAR BECAUSE NO PARTS AVAILABLE? CAN GM START REPRODUCING THE NEEDED PART.?

NHTSA ID
10896597
Incident
Aug 10, 2016
Mileage
90,000 mi
Driver assistanceElectricalEngine
Filed Nov 5, 2015

THE ELECTRICAL SYSTEM SHUTS DOWN AND IT HAS SECURITY LIGHT COME ON. IT SHUTS THE ENGINE AND ALL POWER OFF. THE VAN WAS ON THE HIGHWAY WHEN THIS HAPPENED. A REAL SAFETY HAZARD.

NHTSA ID
10788527
Incident
Nov 4, 2015
Mileage
143,000 mi
AirbagsFuel system
Filed Oct 27, 2014

THE NEWS HAD THE AIR BAG RECALL AND THE GM PEOPLE SAY WE HAVE TO WAIT A MIN. OF 60 DAYS FOR THE NOTICE. THE GM DEALER HAD NO KNOWLEDGE OF AIRBAG RECALL !! ALSO,THE FUEL GAUGE HAS GONE BAD ON SEVERAL OLDSMOBILE VANS AND YOU DO NOT KNOW HOW MUCH GAS CAR HAS THAT CAN BE DANGEROUS ON A HIGHWAY AND A RECALL WAS NEVER DONE ON FUEL GAUGES. *TR

NHTSA ID
10650374
Incident
Jun 10, 2010
Interior & seats
Filed Sep 2, 2014

TL* THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH THE DRIVER AND PASSENGER SIDE FAILED TO UNLOCK. THE DOORS ALSO FAILED TO UNLOCK VIA THE MANUAL OVERRIDE FUNCTION. THE FAILURE PREVENTED THE PASSENGERS FROM EXITING THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10630163
Incident
Aug 1, 2012
Mileage
12,000 mi
BrakesFuel system
Filed May 14, 2011

GAS GAUGE NOT WORKING, REGISTERS FULL EVEN WHEN NOT FULL. LOW FUEL LIGHT WILL COME ON IF YOU IDLE FOR A FEW MINUTES. AT THE SAME TIME THIS STARTED THE ABS LIGHT SERVICE TRACTION SYSTEM CAME ON. THIS HAS ALSO OCCURRED WITH OUR 2002 BUCK CENTURY AT APPROXIMATELY THE SAME # OF MILES AND AGAIN BOTH THE GAS GAUGE READS INACCURATELY AND THE ABS LIGHT CAME ON.***

NHTSA ID
10401854
Incident
Nov 18, 2010
Mileage
130,000 mi
AirbagsBrakesElectrical+1 more
Filed Mar 17, 2011

IT JUST ALL OF A SUDDEN STOP WORKING THIS IS A CONSTANT PROBLEM NON STOP I BOUGHT FUSE AND THAT DIDN'T WORK I GOT NEW LIGHTS PARK AID STOP WORKING, BOTH HEATED SEATS STOP WORKING, ELECTRICAL GONE BAD IN THE WHOLE. *TR

NHTSA ID
10390467
Incident
Feb 22, 2011

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Oldsmobile Silhouette by model year
YearComplaintsRecallsInvestigationsIssue Index
2004113158.1
2003365162.3
2002Viewing575157.1
2001789157.2
20001148357.0
19991497762.8
199817010859.0
19971049757.6
1996202039.2
1995462051.7
1994364260.7
1993223158.6
1992272655.2
1991373763.3
1990435960.0
1989001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.