RoadVitals

2000 Plymouth Grand Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
110
Latest Mar 14, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 11, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
6 injuries, 0 deaths reported

Overview

Our database contains 110 NHTSA owner-reported complaints for the 2000 Plymouth Grand Voyager, most frequently naming the transmission, engine and electrical categories. 4 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:GLASS, SIDE/REAR

Dec 11, 2007
1,657 units potentially affected
The defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
The remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
SAFELITE FULFILLMENT, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 2, 2006
24,358 units potentially affected
The defect: CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
The risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
AIRTEX PRODUCTSView on NHTSA.gov

AIR BAGS

Oct 6, 2004
955,344 units potentially affected
The defect: ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
The risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number D17View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04013ClosedEngineering Analysis

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jun 4, 2004
Closed May 25, 2005

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

AIR BAGS:FRONTALLed to recall 04V480000
EA01007ClosedEngineering Analysis

AIR BAG CLOCKSPRING

Opened Feb 21, 2001
Closed Nov 22, 2002

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 02V293000
RQ00008ClosedRecall Query

DC MINIVAN FUEL INJECTOR RAIL LEAK

Opened Mar 9, 2000
Closed Mar 18, 2002

There is no summary currently available

VEHICLE SPEED CONTROL:LINKAGESLed to recall 00V268000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Mar 14, 2024

The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.

NHTSA ID
11577453
Incident
Mar 14, 2024
Mileage
178,000 mi
Engine
Filed Sep 3, 2019

MY VAN HAS BEEN ACCELERATING WHEN I AM (APPLYING) PUTTING ON MY BRAKE TO STOP, MAKING MY VAN REV, SKIP & JERK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS

NHTSA ID
11252937
Incident
Jul 1, 2019
Mileage
120,392 mi
ElectricalFuel system
Filed Aug 18, 2018

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

NHTSA ID
11120854
Incident
Aug 13, 2018
Mileage
204,826 mi
Airbags
Filed Nov 19, 2014

THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS. *TR

NHTSA ID
10659445
Incident
Nov 19, 2014
Brakes
Filed Jul 21, 2014

THE STEEL BRAKE LINES RUSTED OUT AND START LEAKING BRAKE FLUID, VEHICLE WAS UNABLE TO STOP.NEARLY CAUSE AN ACCIDENT. *TR

NHTSA ID
10614916
Incident
Jul 19, 2014
Mileage
120,000 mi
Engine
Filed Feb 12, 2014

I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES. *TR

NHTSA ID
10563971
Incident
Feb 7, 2014
EnginePowertrain (other)Steering
Filed Dec 8, 2011

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR

NHTSA ID
10439003
Incident
Mar 6, 2009
Mileage
143,000 mi
Electrical
Filed Jan 25, 2011

TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED ALONG WITH THE WINDSHIELD AND REAR WINDSHIELD WIPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS AN UNKNOWN COMPONENT UNDER THE DASHBOARD THAT WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 109,000. UPDATED 2/28/11 *CN UPDATED 04/29/11

NHTSA ID
10378588
Incident
Jul 19, 2006
Mileage
79,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Plymouth Grand Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002401
2001200
2000Viewing1104361.4
19992085658.7
19982766663.9
19972615663.9
1996569111160.2
1995803561.0
19941986562.1
19932549764.3
19922448561.5
19911648558.6
1990423251.3
1989153254.1
1988832
1987222
1986122
1985122
1984122

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.