RoadVitals

1998 Plymouth Grand Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
276
Latest Mar 28, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 11, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
33
15 injuries, 0 deaths reported

Overview

Our database contains 276 NHTSA owner-reported complaints for the 1998 Plymouth Grand Voyager, most frequently naming the engine, electrical and airbags categories. 6 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:GLASS, SIDE/REAR

Dec 11, 2007
1,657 units potentially affected
The defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
The remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
SAFELITE FULFILLMENT, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 2, 2006
24,358 units potentially affected
The defect: CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
The risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
AIRTEX PRODUCTSView on NHTSA.gov

AIR BAGS

Oct 6, 2004
955,344 units potentially affected
The defect: ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
The risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number D17View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04013ClosedEngineering Analysis

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jun 4, 2004
Closed May 25, 2005

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

AIR BAGS:FRONTALLed to recall 04V480000
RQ04001ClosedRecall Query

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jan 28, 2004
Closed Jun 4, 2004

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).

AIR BAGS:FRONTAL
EA01007ClosedEngineering Analysis

AIR BAG CLOCKSPRING

Opened Feb 21, 2001
Closed Nov 22, 2002

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 02V293000
RQ00008ClosedRecall Query

DC MINIVAN FUEL INJECTOR RAIL LEAK

Opened Mar 9, 2000
Closed Mar 18, 2002

There is no summary currently available

VEHICLE SPEED CONTROL:LINKAGESLed to recall 00V268000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistanceElectrical
Filed Mar 28, 2019

I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES

NHTSA ID
11192209
Incident
Mar 3, 2019
AirbagsElectrical
Filed Jun 22, 2016

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10875916
Incident
Jun 22, 2016
Mileage
100,000 mi
ElectricalEngineSteering
Filed Nov 2, 2015

AT CERTAIN TIMES THE SERPENTINE BELT WILL SLIP OFF OF THE PULLEYS AND QUIT POWERING THE ALTERNATOR, WATER PUMP, AND POWER STEERING PUMP. THIS CAN BE WORSENED BY RAINY CONDITIONS. CHANGING BELT TENSIONER WORKS FOR A YEAR OR TWO.

NHTSA ID
10787840
Incident
Nov 2, 2015
Mileage
180,000 mi
Electrical
Filed Jul 17, 2015

THE DASH PANEL DIES AND THE ABS LIGHT TURNS ON FOLLOWED BY THE CHECK ENGINE LIGHT DUE TO THE COMPUTER THROWING A CODE. I HAVE REMOVED THE DASH PANEL THREE TIMES AND FOUND THE PROBLEM IS AT THE FEMALE PLUG ON THE BACK OF THE PANEL, BY USING A WIGGLE TEST. THE DEALER WANTED $250.00 FOR WHAT THEY CLAIMED ONLY HAD ON CIRCUIT PANEL WHEN I KNEW BETTER. IT HAS TWO. I REPAIRED IT BY USING A STRONG ZIP TIE TO HOLD THE PLUG UP. THIS WORKED FOR YEARS. NOW IT'S THE SAME OLD PROBLEM BUT IT IS NO LONGER ON AND OFF DEPENDING ON THE TEMP.OF THE INSIDE OF THE VEHICLE. IT IS 100% DEAD SO NOW HERE I GO AGAIN. TAKE THE DASH APART AND TRY TO GET IT TO FUNCTION. I USE MY GPS FOR MILAGE, SPEED, AND FUEL. THAT AND A USB LIGHT MADE FOR A PC. I HAVE DELT WITH THE FAULTY TENSHIONER AND SERPENTINE BELT PROBLEM TWICE. NOW IT IS ALL THE RELAYS FROM HEAT BURNT OUT. IT STARTED WITH THE STARTER RELAY AND WENT SOUTH. TAIL LIGHTS AND SO ON.

NHTSA ID
10734807
Incident
Jul 1, 2013
Mileage
100,000 mi
Fuel system
Filed Jul 8, 2015

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE FUEL GAUGE GAVE AN INCORRECT READING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS FUEL SPEWING FROM THE FUEL RAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 241,338.

NHTSA ID
10732735
Incident
Jul 2, 2015
Mileage
241,338 mi
Brakes
Filed Jul 7, 2015

BRAKE LINE TO REAR BRAKES ABOVE FUEL TANK RUPTURED AND LOST ALL BRAKE FLUID

NHTSA ID
10732557
Incident
Jun 14, 2015
Mileage
120,000 mi
Engine
Filed Apr 26, 2015

DRIVING TO STORE. WEATHER WAS CLEAR ~ 85 DEGREES F, ROAD WAS CLEAR, NO RAIN, TIME APPROXIMATELY 10PM. WHILE DRIVING, I MOVED INTO THE CENTER LANE (MAJOR ROAD, THREE LANES BOTH WAYS) FOR A TURN TO THE STORE, DURING MY TURN TO THE LEFT, I NOTICED THAT MY POWER STEERING WAS NOT FUNCTIONING AND VERY HARD TO CONTROL/STEER THE VEHICLE. AFTER STRUGGLING TO STRAIGHTEN OUT MY VAN (1998 PLYMOUTH, GRAND VOYAGER SE) I NOTICED THAT MY ENGINE TEMPERATURE HAD GONE OFF SCALE / OVER HEATING. AT THIS POINT I STOPPED THE VAN IN THE MIDDLE OF TRAFFIC. *TR

NHTSA ID
10712929
Incident
Apr 25, 2015
Mileage
221,000 mi
EngineSteering
Filed Feb 2, 2015

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE HOOD WAS OPENED, THE CONTACT DISCOVERED THAT THE DRIVING BELT WAS OUT OF THE PULLEY. THE BELT WAS PLACED BACK INTO POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID
10680458
Incident
Dec 3, 2014
Mileage
154,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Plymouth Grand Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002401
2001200
20001104361.4
19992085658.7
1998Viewing2766663.9
19972615663.9
1996569111160.2
1995803561.0
19941986562.1
19932549764.3
19922448561.5
19911648558.6
1990423251.3
1989153254.1
1988832
1987222
1986122
1985122
1984122

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.