RoadVitals

2002 Plymouth Grand Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 27, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2002 Plymouth Grand Voyager, most frequently naming the steering, airbags and interior & seats categories. 1 NHTSA investigation names it; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering250.0%
  • Airbags125.0%
  • Interior & seats125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02068ClosedPreliminary Evaluation

FUEL TANK LEAK

Opened Sep 24, 2002
Closed Oct 9, 2002
VEHICLE SPEED CONTROL:LINKAGESLed to recall 02V274000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Dec 27, 2009

I WAS DRIVING MY 2002 DODGE CARAVAN AND I LOST CONTROL BECAUSE MY STEERING HOSE LET GO, AND AS A RESULT I LOST CONTROL OF MY VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM, WE ARE AFRAID TO DRIVE THE VEHICLE. *TR

NHTSA ID
10297053
Incident
Dec 24, 2006
Mileage
100,000 mi
Airbags
Filed Aug 21, 2005

THE AIRBAG WARNING LIGHT GOES ON AND OFF WHILE DRIVING VAN, SOMETIMES IT STAYS ON FOR A LONG TIME OR OTHER TIMES ITS ONLY ON FOR A SHORT TIME AND THEN GOES OFF. EACH TIME IT GOES ON YOU HEAR A WARNING CHIME. MY SEARCH OF THE INTERNET FOR THIS TYPE OF PROBLEM SHOWS A RECALL ON THE 1998-2000 VANS FOR A CLOCKSPRING REPAIR. I HAVE ALSO READ THAT WHEN THE LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY. I HAVE NOT CONFIRMED THIS THROUGH A DEALER. THIS SORT OF PROBLEM IS A TOUGH ONE TO DEAL WITH AS A COMSUMER BECAUSE UNLESS THE LIGHT COMES ON AND STAYS ON, ITS HARD FOR THE DEALER TO FIND THE PROBLEM. IT WOULD BE INTERESTING TO KNOW HOW MANY OTHER CONSUMERS HAVE THIS SAME PROBLEM AND IF THESE VEHICLES SHOULD COME UNDER A RECALL LIKE THE PRIOR YEARS.

NHTSA ID
10133680
Incident
Aug 21, 2005
Mileage
41,000 mi
Interior & seats
Filed Mar 11, 2005

LUGGAGE RACK ORINIALLY INSTALLED WRONGLY REINSTALLED, BUT WONT STAY IN PLACE. A WIND GUST MOVED THE LOCKED FRONT BAR TO THE BACK THE 70# CANOE STILL ATTACHED HIT THE BACK OF THE VAN - OVER 36,000 WHEN COMPLAINT WAS FILED, UNDER 36,000 MILES WHEN IT HAPPENDED - NO RECOURSE PER DEALER

NHTSA ID
10113939
Incident
Jul 14, 2004
Mileage
35,000 mi
Steering
Filed Jan 21, 2005

A LOUD NOISE WAS COMING FROM THE STEERING WHEEL WHILE DRIVING, THE DRIVER WAS ABLE TO PULL OVER. THE DRIVER NOTICED THAT FLUID STARTED LEAKING FROM UNDERNEATH THE VEHICLE. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING WHEEL CLAMP NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *NM

NHTSA ID
10108644
Incident
Jan 21, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Plymouth Grand Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing401
2001200
20001104361.4
19992085658.7
19982766663.9
19972615663.9
1996569111160.2
1995803561.0
19941986562.1
19932549764.3
19922448561.5
19911648558.6
1990423251.3
1989153254.1
1988832
1987222
1986122
1985122
1984122

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.