RoadVitals

1999 Plymouth Grand Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
208
Latest Sep 16, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Dec 11, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12
12 injuries, 0 deaths reported

Overview

Our database contains 208 NHTSA owner-reported complaints for the 1999 Plymouth Grand Voyager, most frequently naming the airbags, transmission and electrical categories. 5 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:GLASS, SIDE/REAR

Dec 11, 2007
1,657 units potentially affected
The defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
The remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
SAFELITE FULFILLMENT, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 2, 2006
24,358 units potentially affected
The defect: CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
The risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
AIRTEX PRODUCTSView on NHTSA.gov

AIR BAGS

Oct 6, 2004
955,344 units potentially affected
The defect: ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
The risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number D17View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04013ClosedEngineering Analysis

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jun 4, 2004
Closed May 25, 2005

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

AIR BAGS:FRONTALLed to recall 04V480000
RQ04001ClosedRecall Query

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jan 28, 2004
Closed Jun 4, 2004

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).

AIR BAGS:FRONTAL
EA01007ClosedEngineering Analysis

AIR BAG CLOCKSPRING

Opened Feb 21, 2001
Closed Nov 22, 2002

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 02V293000
RQ00008ClosedRecall Query

DC MINIVAN FUEL INJECTOR RAIL LEAK

Opened Mar 9, 2000
Closed Mar 18, 2002

There is no summary currently available

VEHICLE SPEED CONTROL:LINKAGESLed to recall 00V268000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 16, 2019

SERPENTINE BELT HAS JUMPED OFF TENSIONER 4 TIMES IN PAST 3 WEEKS UNDER 2/WET AND 2/ DRY CONDITIONS. REPLACE TENSIONR AND PULLY AND BELT

NHTSA ID
11255621
Incident
Aug 27, 2019
Mileage
4 mi
Brakes
Filed May 1, 2017

THE REAR BRAKE LINE RUSTED THRU, CAUSING FAILURE IN BRAKING.

NHTSA ID
10981674
Incident
Apr 29, 2017
Mileage
116,700 mi
Filed Jul 19, 2016
Crash reported

FEDERAL SUPER STEEL TIRE 657, ON THE RIGHT REAR, BLEW OUT AT 70 MILES AN HOUR ON THE INTERSTATE, TREAD CAME APART, CAUSING THE VAN TO SPIN AROUND TWICE, INTO THE MEDIAN BACKWARDS, AND SMASHED INTO THE GUARDWIRE AND SUPPORT POST. BROKE THE REAR BUMPER, CRUSHED IN THE TAILGATE, BROKE A TAIL LIGHT AND CRUSHED THE METAL BELOW BOTH TAIL LIGHTS. MY WIFE AND DAUGHTER WERE IN THE CAR AT THE TIME. TIRE HAD 30,000 MILES ON IT, ROTATED AS REQUIRED AND AIR PRESSURE CHECKED ON ALL 4 TIRES IN THE MORNING OF THE DAY OF THE ACCIDENT. TIRE HAD ONLY BEEN ON THE CAR A YEAR, BUT DATE OF MANUFACTURE WAS 08 2004. BLACKS TIRE SOLD AND INSTALLED THE TIRE, WOULDN'T DO CRAP ABOUT IT, CHARGED ALMOST FULL PRICE (PRO RATED, THEY CLAIM), AND TIRE MANUFACTURER WON'T EVEN COMMENT OR DO ANYTHING ABOUT IT.

NHTSA ID
10885891
Incident
Jul 12, 2016
Mileage
262,000 mi
Body & structureEngineFuel system
Filed Jun 5, 2015
Fire reported

THE VEHICLE CAUGHT FIRE WHEN I WAS ABOUT TO LEAVE MY HOUSE, I HAD STARTED IT AND THEN WAS ABOUT TO PUT IT IN GEAR WHEN IT EXPLODED, I HAD TO JUMP OUT THE PASSENGER SIDE AND THEN THERE WAS ANOTHER EXPLOSION FOLLOWED BY ANOTHER.

NHTSA ID
10723534
Incident
Jun 1, 2015
Mileage
284,000 mi
Other / unspecifiedSteeringSuspension
Filed Mar 25, 2015

I'VE PURCHASED A 1999 GRAND VOYAGER AND NOTICED THAT THE DRIVER SIDE STRUT TOWER WAS ROTTING OUT AND THE PASSENGER SIDE WAS STARTING TO RUST AS WELL , BUT NOT TO THE DEGREE AS THE DRIVERS SIDE.. I LOOKED UP AND FOUND NO RECALL THIS SITUATION, BUT WAS INFORMED THAT CHRYSLER ,PLYMOUTH , DODGE , KNEW ABOUT THIS SINCE 1996 BUT DID NOTHING TO CORRECT IT UNTIL 2001. I ENJOY MY VEHICLE BUT THE REPAIRS FOR THIS PROBLEM ARE A BIT TOO MUCH FOR ME AT THIS TIME DUE TO MY DISABILITY ,AND THE FACT THAT I AM ON A VERY LIMITED INCOME. IS THERE ANY ONE THAT CAN ASSIST ME IN GETTING MY VEHICLE REPAIR? *TR

NHTSA ID
10701562
Incident
Mar 25, 2015
Mileage
118,000 mi
AirbagsElectrical
Filed Nov 17, 2014

THERE WAS A RECALL ON THIS VEHICLE. I TOOK IT TO A LOCAL DEALER TO BE FIXED. HAD CLASSIC "NO AIRBAG, NO HORN, NO CRUISE" SYMPTOMS. DEALER REPLACED AIRBAG CLOCKSPRING, BUT DID NOT FIX THE PROBLEM OF "NO AIRBAG". THE DEALER'S STANCE IS "WE DON'T TROUBLESHOOT, WE ONLY REPLACED THE PART." THEY LET THE VEHICLE LEAVE THEIR SERVICE DEPARTMENT IN AN UNSAFE CONDITION WITHOUT NOTIFYING THE CUSTOMER OF AN ISSUE, WHICH WAS ONLY DISCOVERED AFTER THE VEHICLE WAS PICKED UP. DEALER REFUSES TO REPLACE CLOCKSPRING, AND INSISTS ON A DIAGNOSTIC FEE TO TROUBLESHOOT AN ISSUE THAT I HAVE ALREADY DIAGNOSED MYSELF. I ENDED UP HAVING TO OBTAIN A REPLACEMENT CLOCKSPRING ON MY OWN, AND FIT IT TO THE VEHICLE. THE AIRBAG, HORN, AND CRUISE CONTROL NOW WORK ON THE VEHICLE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT. *TR

NHTSA ID
10658523
Incident
Sep 20, 2013
Mileage
120,242 mi
Electrical
Filed May 29, 2014

WHILE DRIVING ALONG AT APPROXIMATELY 65 MPH THE GAS GAUGE SUDDENLY WENT FROM 1/4 TO ZERO. IN ADDITION THE TACHOMETER WENT TO ZERO , THE TEMP GAUGE WENT TO THE OFF GAUGE AND THE SPEEDOMETER WENT TO 120 AND STAYED THERE. THE ABS LIGHT ALSO CAME ON AND STAYED THERE. THIS IS A MAJOR SAFETY DEFECT AND MY RESEARCH REVEALS THAT IT IS A KNOWN PROBLEM AND DUE TO POOR COLD SOLDER JOINTS ON THE INSTRUMENT CLUSTER CIRCUIT BOARD. MULTIPLE VEHICLE OWNERS HAVE REPORTED THIS PROBLEM AND MANY PEOPLE HAVE PAID FOR REPAIRS THAT THEY SHOULD NOT HAVE HAD TO PAY FOR BECAUSE OF A DEFECTIVE PRINTED CIRCUIT BOARD PROBLEM. IF THE PROBLEM HAS BEEN IN EXISTENCE SINCE PRODUCTION IT SEEMS REASONABLE THAT THE PROBLEM SHOULD BE FIXED AT NO COST TO THE VEHICLE OWNER. NOT KNOWING VEHICLE SPEED, FUEL LEVEL, ENGINE TEMP IS A MAJOR HAZARD AND AN ACCIDENT WAITING TO HAPPEN. *TR

NHTSA ID
10594771
Incident
May 28, 2014
Mileage
286,000 mi
Airbags
Filed Sep 19, 2013

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

NHTSA ID
10544431
Incident
Aug 19, 2013
Mileage
190,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Plymouth Grand Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002401
2001200
20001104361.4
1999Viewing2085658.7
19982766663.9
19972615663.9
1996569111160.2
1995803561.0
19941986562.1
19932549764.3
19922448561.5
19911648558.6
1990423251.3
1989153254.1
1988832
1987222
1986122
1985122
1984122

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.