Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Plymouth Grand Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AIR BAG LIGHT STAYS ON AND HAS SINCE FIRST PURCHASED, HORN HAS NOT WORKED FOR ABOUT 8 MONTHS, CRUISE CONTROL QUIT WORKING 3 MONTHS AGO. READING OTHER COMPLAINTS IT APPEARS THERE WAS A RECALL STATING THE PROBLEM IS WITH THE COLUMN CLOCK SPRING. IF I COULD RECEIVE A RECALL FOR THE MANUFACTURER TO JUST PROVIDE A REPLACEMENT COLUMN CLOCK SPRING MY NEPHEW WOULD PLACE IT ON THE VAN.
VAN WAS BOUGHT PRIVATELY IN SUMMER OF 2008. DURING THE FIRST ROAD TRIP WITH THE VOYAGER, THE TRANSMISSION WENT AND WAS REPLACED WITH A REBUILD TRANSMISSION. IN SEPTEMBER OF THAT SAME YEAR, FUEL PUMP AND BATTERY HAD TO BE REPLACED. TWO MONTHS LATER, HEAD GASKET BLEW, WAS REPAIRED BUT DAMAGE TO ENGINE WAS UNKNOWN. IN WINTER OF 2008, REPEATED PROBLEMS WITH OIL & BRAKE FLUID LEAKING OUT FROM CALIPERS. BRAKES ALWAYS NEEDED SOME TYPE OF WORK: PADS, DRUMS, BEARINGS, CALIPERS. IN 2009, WATER PUMP HAD TO BE REPLACED, YET VAN STILL FELT HOTTER THEN WHAT IT READ. EXHAUST STARTED COMING THROUGH THE PASSENGER SIDE VENTS .IT WAS REPAIRED, BUT STARTED AGAIN. FOUND HOSES GETTING HOLES BURNT THROUGH, AND NEEDED TO BE REPAIRED. IN 2010, REPLACED HEADLIGHTS, BUT NIGHT TIME ILLUMINATION WAS STILL POOR, EVEN WITH HIGH BEAMS ON. BATTERY NEEDED TO BE JUMP STARTED MORE & MORE, AND AN EXCESSIVE AMOUNT OF BATTERY ACID HAD TO BE REMOVED FROM A TERMINAL. THE BATTERY ACTUALLY LOOKED LIKE IT HAD BEEN BURNT. MORE LEAKS FOUND CAUSED BY HOLES THROUGH HOSES. YET AGAIN, THE WATER PUMP HAD TO BE REPLACED IN JULY. THEN IN OCTOBER 2010, THINGS GOT VERY SCARY, THE SERPENTINE BELT FELL OFF FOR THE FIRST TIME WHILE DRIVING ABOUT 10KM, WHILE TURNING UP INTO THE DRIVEWAY. I COULDN'T COMPLETE THE TURN DUE TO THE LOSS OF POWER STEERING AND WAS ALMOST HIT HEAD ON BY ONCOMING TRAFFIC. THE BELT WAS PUT BACK ON. 2 DAYS LATER THE BELT FELL OFF AGAIN, & AGAIN. MECHANIC REPLACED BELT AND PARTS, DROVE AROUND LIKE CRAZY & THOUGHT PROBLEM WAS FIXED. 6 WEEKS AFTER, SERPENTINE BELT FALLS OFF AGAIN WHILE DRIVING AT NIGHT, DURING A SNOW STORM, ON A CANADIAN ROCKY MTN HIGHWAY, WITH FULL ELECTRICAL SHUT DOWN OF VAN, LIMITED CELL PHONE SERVICE, AND OUR 4 SMALL CHILDREN. THIS INCIDENT WAS EXTREMELY UNSAFE, DANGEROUS, SCARY, AND EXPENSIVE! 3 WEEKS LATER, HEAD GASKET BLOWS AGAIN, AND THE VAN IS DONE.
CONSUMER COMPLAINED ABOUT SEVERAL PROBLEMS. RECENTLY, THE AIR BAG LIGHT CAME ON/THE ODOMETER STOPPED READING MILEAGE, AND THE HORN DID NOT WORK. THE CAUSE OF THESE PROBLEMS HAD NOT BEEN DETERMINED.*AK
ON 2 SEPARATE OCASSIONS THE SPEED SENSORS TO THE TRANSMISSION STOPPED WORKING AND IT PUT MY 1999 PLYMOUTH VOYAGER IN LIMP MODE AND WOULDN'T ALLOW MY VEHICLE TO GO ABOVE 35MPH. I HAS THE SENSORS REPLACED AT A COST OF APPROX. $250 EACH TIME. THE DEALERSHIP ADMITTED FREQUENT PROBLEMS WITH THE SENSORS BUT SAID CHRYSLER HAS NOT TAKEN ANY ACTION TO CONSIDER IT A RECALL ITEM.*AK
CLOCK SPRING WAS DEFECTIVE. THE AIR BAG LIGHT CAME AND STAYED ON, MAKING THE AIR BAGS INOPERABLE. ALSO, IT EFFECTED THE HORN AND THE CRUISE CONTROL. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
DRIVING HOME FROM MINNESOTA TO TENNESSEE THE HORN AND CRUISE CONTOL STOPPED RESPONDING (CLOCKSPRING FAILED) WITHOUT A HORN THE VEHICLE WILL NOT ALLOW THE DRIVER TO ALERT OTHERS TO AVOID ACCIDENTS. VEHICLE HAS BEEN PARKED UNTIL I CAN AFFORD REPAIRS. *AK
AIR BAG LIGHT STAYS ON, HORN DOESN'T WORK, CRUISE CONTROL NOT WORKING ALSO.*AK
HORN STARTED BEEPING BY ITSELF, THEN STAYED ON CONTINUOUSLY. DEALER SAID IT WAS A DEFECTIVE AIRBAG ASSEMBLY. I CALLED CHRYSLER TO COMPLAIN AND THEY AGREED TO PAY ALL BUT $150 OF THE $607 BILL. I DON'T KNOW IF THIS IS PART OF THE CLOCKSPRING ASSEMBLY PROBLEMS OR NOT. WE HAVE NOT NOTICED ANY PROBLEM WITH THE AIRBAG LIGHT OR CRUISE CONTROL. *AK
THE AIR BAG LIGHT CAME ON AND WOULD NOT TURN OFF. ALSO, THE HORN AND CRUISE CONTROL WERE DISABLED. *AK *SC
EGR SYSTEM FAILURE (FAILING AIRBAGS, HORN, AND CRUISE CONTROL SYSTEM)-AS PER AN ARTICLE IN TODAYS ATLANTA JOURNAL-CONSTITUTION, YOU ARE CURRENTLY PROBING PLYMOUTH GRAND VOYAGERS FROM MODEL YEARS 1998 & 1999 DUE TO 109 COMPLAINTS REGARDING FAILING AIRBAGS, HORNS, AND CRUISE CONTROL SYSTEMS. THEREFORE, SINCE MY VAN HAD THE SAME PROBLEM, I WANT TO BE ADDED TO YOUR LIST.*AK
I HAVE A 1999 PLYMOUTH GRAND VOYAGER THAT IS EXPERIENCING A PROBLEM WITH THE CLOCKSWITCH (HORN, CRUISE CONTROL NOT WORKING, AIRBAG LIGHT ON). I CALLED THE RECALL LINE WITH CHRYSLER AND THEY SAID MY VAN WAS NOT COVERED ON THE RECALL. ONLY 1996-1998. I NOTICED WHEN THE INVESTIGATION WAS TAKING PLACE ALL VEHICLES FROM 1996-2000 WERE BEING LOOKED AT. I THINK CHRYSLER SHOULD FIX THE PROBLEM WITH MY CLOCKSWITCH FOR FREE BECAUSE THIS IS A SAFETY DEFECT. *AK
1999 PLYMOUTH GRAND VOYAGER. VIN [XXX]. THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM (ACCORDING TO THE DEALER). THIS HAS RESULTED IN THE FAILURE OF THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN). CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS (VIA RECALL) WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1999 PLYMOUTH GRAND VOYAGER SE - AIRBAG LIGHT CAME ON AT 72000 MILES. I FOUND THAT DAIMLER-CHRYSLER HAD A SAFETY RECALL ON 1996-1998 PLYMOUTH VANS BECAUSE THE CLOCKSPRING WAS NOT INSTALLED PROPERLY IN THE STEERING COLUMN. CAUSING THE AIRBAG TO BECOME INOPERABLE, THE HORN AND CRUISE CONTROL TO ALSO STOP WORKING. I FOUND ON A PLYMOUTH FORUM THAT MANY OTHER 1999 VAN OWNERS HAVE HAD THE SAME PROBLEMS. WHEN I CALLED CHRYSLER, THEY SAID THE RECALL DID NOT COVER THE 1999 VAN AND THAT THEY WOULD NOT EXTEND THE SAFETY RECALL. *LA
THIS IS MY THIRD ATTEMPT AT GETTING THIS MATTER REPORTED! I HAVE CALLED TWICE BEFORE (AROUND 7/17 AND AGAIN AROUND 8/7) BUT HAVE YET TO RECEIVE THE FORM(S) I NEED TO SIGN! ACCORDING TO YOUR SITE MY REPORT "IS THE FIRST STEP" IN GETTING THIS VERY DEFINITE SAFETY RELATED DEFECT FIXED. I HAVE NO AIR BAGS THAT WORK, AS FAR AS I KNOW, NO HORN (DEFINITELY), AND NO CRUISE CONTROL. I KNOW IT IS PROBABLY THE CLOCKSPRING, BUT CANNOT AFFORD TO HAVE IT FIXED!*AK
CUNSUMER STATES, WHEN ENGAGING CRUISE CONTROL, THE VEHICLE WILL START TO MAKE A GRINDING SOUND. DEALER NOTIFIED. *AK- CUNSUMER ALSO STATED, GOING TO THE DEALER ON 7-30-02, THEY SAID THAT DUE TO OTHER CURRENT PROBLEMS, AS IT NEVER HAD DONE THIS BEFORE THEIR REPAIR." *SCC
ON TWO(2) OCCASSIONS THE SPEED SENSOR ON THIS VEHICLE HAS GONE OUT. ON BOTH INCIDENTS THE VEHICLES GOES INTO A PROTECTIVE LIMP MODE WHICH DOES NOT ALLOW THE VEHICLE TO GO OVER 30MPH. *AK.
HAVE SPENT FOUR MONTHS GOING THROUGH REPAIRS ETC FOR PROBLEM THEY ADMIT EXISTS, AND THEY CAN'T FIX. WE WERE OFFERED A NEW VAN 8/12/99, CORPORATE TOLD THEM TO REPLACE VAN SAME DAY, AND THEY WON'T! WE WENT TTHROUGH CO'S A G AND THE MTR VEHLCE LIC BOARD, WHO TOLD US TO START CIVIL ACTION, AS DID THEIR OWN ARBITRATION CASE ADMINSTR. SINCE IT A NONREPAIRABLE ISSUE WHY CAN'T THEY BE FORCED TO TELL CONSUMERS? *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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