2000 Plymouth Grand Voyager Problems

EMAIL FROM CONSTITUENT RE HIS CONCERNS ABOUT THE QUALITY OF CHRYSLER MINIVANS, THE TRANSMISSION PROBLEM HE HAS WITH HIS 2000 PLYMOUTH GRAND VOYAGER; FEELS THERE SHOULD BE A RECALL. *NJ THE COSNUMER NOTICED TRANSMISSION FLUID ON THE GROUND. THE MECHANIC INFORMED THE CONSUMER THERE WAS A PIN A CHRYSLER TRANSMISSION THAT COMES LOOSE. THEY ALSO SAID THE PIN IN THE LINKAGE FOR THE DIFFERENTIAL SHOOTS OUT VERY FAST AND RUINS EVERYTHING IN ITS PATH. *JB

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE TRANSMISSION AND CATALYTIC CONVERTER NEED TO BE REPLACED.

MY VAN HAS BEEN ACCELERATING WHEN I AM (APPLYING) PUTTING ON MY BRAKE TO STOP, MAKING MY VAN REV, SKIP & JERK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS

I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES. *TR

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED ALONG WITH THE WINDSHIELD AND REAR WINDSHIELD WIPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS AN UNKNOWN COMPONENT UNDER THE DASHBOARD THAT WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 109,000. UPDATED 2/28/11 *CN UPDATED 04/29/11

The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.

THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS. *TR

THE STEEL BRAKE LINES RUSTED OUT AND START LEAKING BRAKE FLUID, VEHICLE WAS UNABLE TO STOP.NEARLY CAUSE AN ACCIDENT. *TR

VEHICLE IS A 2000 CHRYSLER GRAND VOYAGER. BRAKE PEDAL WAS PUSHED DURING NORMAL VEHICLE OPERATION AND PEDAL BECAME "SOFT" WITH NO RESISTANCE. VEHICLE WAS TOWED TO REPAIR FACILITY AND DIAGNOSIS INDICATED RUSTY BRAKE LINES WERE THE CAUSE OF THE FAILURE. *TR

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR

MY 2000 CHRYSLER GRAND VOYAGER (3.0L ENGINE) HAS REPEATED ISSUE WITH LOSING ITS POWER STEERING BELT IN WET CONDITIONS (DRIVING THROUGH PUDDLES AS SHALLOW AS 2 INCHES). THIS MAKES THE VEHICLE BECOME DIFFICULT TO CONTROL. SINCE THIS HAPPENED TO ME TWICE IN ONE WEEK (AND I HAD JUST HAD THE SYSTEM INSPECTED AND A NEW BELT PUT ON BEFORE IT HAPPENED THE 2ND TIME) I CONTACTED SEVERAL LOCAL DEALERS AND ASKED IF THEY WERE AWARE OF AND HAD A SOLUTION FOR THIS ISSUE. ONE DEALER TOLD ME "STAY OUT OF PUDDLES." ALL THE DEALERS I CONTACTED SAID THIS WAS A "VERY COMMON ISSUE WITH THE MODEL" AND THAT THEY DID NOT HAVE ANY FIX FOR THE ISSUE. I SEARCHED ONLINE AND DISCOVERED THAT A LARGE NUMBER OF VANS FROM THE LATE 90S SHARE THIS DESIGN ISSUE. I ALSO FOUND SOME AFTERMARKET PRODUCTS THAT MAY FIX THE ISSUE. I FEEL STRONGLY THAT THE MANUFACTURER SHOULD FIND A SOLUTION AND PROVIDE THIS SOLUTION AT THEIR DEALERS BEFORE THIS ISSUE CAUSES FURTHER BREAKDOWNS AND ACCIDENTS. IT IS LIKELY THAT MANY ACCIDENTS HAVE ALREADY RESULTED FROM A LOSS OF POWER STEERING RELATED TO THIS ISSUE, BUT MAY NOT HAVE BEEN LINKED TO THIS ISSUE BECAUSE: SPEEDS TEND TO BE LOWER IN WET CONDITIONS - ESPECIALLY WHEN GOING THROUGH PUDDLES. IF COLLIDING WITH FIXED OBJECT OFTEN DRIVER WOULDN'T REPORT IT TO AVOID TICKET & INSURANCE PREMIUM HIKES. ALSO, IF THE ACCIDENT IS REPORTED THEY MAY BLAME THE COLLISION OR BELT WEAR AS THE CAUSE FOR THE STEERING LOSS. *TR

2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD! *TR

FRONT LEFT STRUT TOWER RUSTED OUT. *TR

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR

MY TRANSMISSION HAS GONE OUT ON MY VEHICLE AND WHEN IT WAS IN THE REPAIR SHOP THERE WHERE TWO OTHER VEHICLE THE SAME YEAR MAKE AND MODEL WITH THE SAME TRANSMISSION PROBLEMS NOT TO MENTION ONE OF MY SISTERS CO-WORKERS WITH THE SAME VEHICLE JUST HAD HERS FIXED IS THERE ANY WAY YOU CAN LOOK INTO THIS I DO FEEL IT WOULD BE A SAFETY RECALL BEINGS IF MY CHILDREN WHERE IN THE VEHICLE AND IT BROKE DOWN ON THE SIDE OF THE ROAD AND TRANSMISSIONS HAVE BEEN KNOW TO START ON FIRE IF THEY START TOO GO OUT ALSO WHEN THIS HAPPENED I WAS AT A STOP LIGHT AT A BUSY INTERSECTION AND CAUSED A BIG TRAFFIC JAMS DO TO MY VEHICLE NOT SHIFTING. *TR

CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR. *TR

THERE IS A RECALL ON PLYMOUTH VOYAGERS 1998 AND OLDER DOING THE SAME THINGS MY 2000 IS DOING, WHICH IS NOT UNDER RECALL. THE SPECIFIC PROBLEMS ARE: THE AIRBAG LIGHT HAS BEEN ON CONSTANTLY FOR 6 WEEKS AND FOR THE PAST MONTH THE HORN DOES NOT HONK AND THE CRUISE CONTROL DOESN'T TURN ON. I'M VERY CONCERNED ABOUT WHAT EXACTLY IS WRONG WITH THE AIRBAGS, NOW THAT I KNOW THERE IS A RECALL ISSUE FOR OLDER MODELS. I HAVE NOT ATTEMPTED TO HAVE IT REPAIRED, BECAUSE I CANNOT AFFORD TO TAKE IT TO THE DEALER FOR REPAIR. *LA

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

SMELLED GAS. TAKE VEHICLE TO DEALER. DEALER REPORTS THE GAS TANK IS CRACKED ON THE TOP. *AK

2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD! *TR

FRONT STRUT PUSHING THROUGH BODY OF VAN. WE'VE SPOKEN TO A FEW MECHANICS/DEALERS WHO HAVE BEEN SEEING ALOT OF THE SAME THING WITH THIS MAKE/MODEL VAN. NO INCIDENT HAS OCCURRED YET BUT THE POTENTIAL IS THERE. WE WOULD LIKE TO BRING ATTENTION TO THIS SO NHTSA CAN COMMUNICATE WITH THE DEALERSHIPS AND RESOLVE. MAYBE A RECALL SHOULD BE CONSIDERED? THIS IS POTENTIALLY VERY DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION. IT ALSO IS A COSTLY REPAIR FOR AN ISSUE THAT SEEMS TO BE VERY COMMON IN THIS SPECIFIC VEHICLE 2000 PLYMOUTH GRAND VOYAGER. PLEASE HELP US RESOLVE. *TR

THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. THE HEADRESTS HAVE BEEN TURNED AROUND BACKWARDS TO PREVENT SUCH AN OCCURRENCE, THOUGH THEY ARE NOW NOT ADJUSTABLE AND WILL ONLY PROVIDE HEAD/NECK SUPPORT TO A CHILD. MY VAN CONTAINS 4 OF THESE HEADRESTS. I HAVE OWNED THE VEHICLE FOR 4 YEARS AND ALL OF THEM HAVE DETERIORATED DURING THIS TIME. *TR

CONSUMER WAS SITTING IN LINE TO PAY HER TOW FEE. AFTERWARDS SHE STOPPED IN LINE TO LET ANOTHER VEHICLE GET IN FRONT OF HER. AND WITHOUT PRIOR WARNING, A TRACTOR TRAILER HIT CONSUMER'S VEHICLE. UPON IMPACT, DRIVER'S SIDE SEAT BROKE AND TWISTED AND THEW HER BETWEEN PASSENGER'S SEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK

CONSUMERS FOUR YEAR OLD DAUGHTER IS ABLE TO PULL THE SHOULDER HARNESS CLIPS FOR THE INTEGRATED CHILD SEAT APART WITHOUT RELEASING IT. BOTH OF THESE CLIPS CAN EASILY BE PULLED APART ON EITHER INTERGRATED SEATS. ONCE CONSUMER DISCOVERED THIS, CHRYSLER WAS NOTIFIED AND TWO NEW CLIPS WERE ORDERED. THE CLIPS WERE INSTALLED BUT THEY TOO EXPERIENCE THE SAME DEFECT. *JG

CONSUMER STATES THIER FOUR YEAR OLD CHILD IS ABLE TO PULL THE RETAINER CLIP AND LOSEN THE HARNESS STRAPS AND GET OUT OF THE SEAT. DEALER NOTIFIED AND REPLACE DTHE CLIP AND THE PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

SMELLED GAS. TAKE VEHICLE TO DEALER. DEALER REPORTS THE GAS TANK IS CRACKED ON THE TOP. *AK

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE FUEL TANK HAD CRACK CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS

OUR 2000 CHRYSLER GRAND VOYAGER'S A/C BROKE AT LESS THAN 29000 MILES. THE WARRANTY RAN OUT JUST 2 MONTHS. ITS EVAPORATOR HAD TO BE REPLACED. THE FULL COST TO REPAIR WAS $1200. THE DEALER WANTED US TO PAY $530 AT FIRST. AFTER SEVERAL PHONE CALLS, THE DEALER MADE US PAY $259. CHRYSLER DENIED THAT THEIR 2000 MINI-VAN EVAPORATORS ARE DEFECTIVE. WE THINK THEY ARE DEFECTIVE. AN AVERAGE EVAPORATOR SHOULD NOT FAIL AT 29000 MILES. WE SEARCHED THE WEB AND FOUND THAT OTHER CHRYSLER MODELS HAVE HAD EVAPORATOR PROBLEMS. WE ALSO FOUND THAT THERE IS A SECRET OR GOOD-WILL WARRANTY DEALING WITH A/C EVAPORATOR PROBLEMS. *JB

STRONG MUSTY,MOLDY ODOR FROM AC.DEALER SPRAYED DISINFECTANT INTO VENTS,OK FOR ONE DAY.ODOR SAME AS BEFORE. HAVE TRIED TO RUN AC TO ELIMINATE THE ODOR BUT IT ALWAYS RETURNS.

FROM DAY ONE OF GETTING THIS VAN I HAVE HAD PROBLEMS WITH REPAIRS THE LAST STRAW HAPPENED ON 03/11/03 . MY TRANSMISSION HOSES CRACKED AND LOST ALL THE TRANSMISSION FLUID ON A 2000 CHRYSLER GRAND VOYAGER SE. I NOTICED A PROBLEM LAST YEAR BUT REPAIR SHOP SAID THEY DIDN'T SEE THE PROBLEM. NOW I HAVE TO PAY $$$$ TO HAVE IT FIXED AND OTHER REPAIRS AT THAT FACILITY WERE MISSED TO. *NLM

MIDDLE SEAT WINDOWS DO NOT OPEN AT ALL, ALSO THE BUTTON ON THE DASH USE TO POP THE REAR HATCH DOOR DOES NOT WORK

TWO WEEKS AFTER PURCHASING CAR, ON TRIP NORTH, FRONT PASSENGER TIRE BLEW OUT AT ROCKYMT., NC ON I-95. LATER THAT SAME DAY REAR PASSENGER TIRE WENT IN MD ON US 301. DEALER WAS CONTACTED. WENT TO MULTIPLE GOODYEAR DEALERS RE. PROBLEM AND ALSO CAR DEALER IN NC. VERY SCARY TO HAVE TWO IN ONE DAY. ALMOST DIDN'T GET BACK IN CAR NEXT MORNING. STILL SHAKY ABOUT TIRES. SAW ARTICLE RE. GOODYEAR IN NEWS RECENTLY AND DECIDED TO WRITE TO YOU. I DON'T KNOW HOW WE SURVIVED BLOW OUT ON I-95 OTHER THAN GREAT BRAKING SYSTEM ON CAR (UPGRADE) AND MASTERFUL DRIVING BY MY HUSBAND. WE HAD COMPLETE TIRE SEPARATION FROM WHEEL BECAUSE OF SPEED AT WHICH IT OCCURED. COMPANY IN ROCKY MT., NC SAID IT WAS CLOSEST THING TO BLOW OUT HE'S SEEN IN 20 YEARS. THANK YOU. *AK( DOT NUMBER: )