Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Plymouth Grand Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR
MY 2000 CHRYSLER GRAND VOYAGER (3.0L ENGINE) HAS REPEATED ISSUE WITH LOSING ITS POWER STEERING BELT IN WET CONDITIONS (DRIVING THROUGH PUDDLES AS SHALLOW AS 2 INCHES). THIS MAKES THE VEHICLE BECOME DIFFICULT TO CONTROL. SINCE THIS HAPPENED TO ME TWICE IN ONE WEEK (AND I HAD JUST HAD THE SYSTEM INSPECTED AND A NEW BELT PUT ON BEFORE IT HAPPENED THE 2ND TIME) I CONTACTED SEVERAL LOCAL DEALERS AND ASKED IF THEY WERE AWARE OF AND HAD A SOLUTION FOR THIS ISSUE. ONE DEALER TOLD ME "STAY OUT OF PUDDLES." ALL THE DEALERS I CONTACTED SAID THIS WAS A "VERY COMMON ISSUE WITH THE MODEL" AND THAT THEY DID NOT HAVE ANY FIX FOR THE ISSUE. I SEARCHED ONLINE AND DISCOVERED THAT A LARGE NUMBER OF VANS FROM THE LATE 90S SHARE THIS DESIGN ISSUE. I ALSO FOUND SOME AFTERMARKET PRODUCTS THAT MAY FIX THE ISSUE. I FEEL STRONGLY THAT THE MANUFACTURER SHOULD FIND A SOLUTION AND PROVIDE THIS SOLUTION AT THEIR DEALERS BEFORE THIS ISSUE CAUSES FURTHER BREAKDOWNS AND ACCIDENTS. IT IS LIKELY THAT MANY ACCIDENTS HAVE ALREADY RESULTED FROM A LOSS OF POWER STEERING RELATED TO THIS ISSUE, BUT MAY NOT HAVE BEEN LINKED TO THIS ISSUE BECAUSE: SPEEDS TEND TO BE LOWER IN WET CONDITIONS - ESPECIALLY WHEN GOING THROUGH PUDDLES. IF COLLIDING WITH FIXED OBJECT OFTEN DRIVER WOULDN'T REPORT IT TO AVOID TICKET & INSURANCE PREMIUM HIKES. ALSO, IF THE ACCIDENT IS REPORTED THEY MAY BLAME THE COLLISION OR BELT WEAR AS THE CAUSE FOR THE STEERING LOSS. *TR
I HAVE A 2000 PLYMOUTH GRAND VOYAGER...IT WAS RAINING AND ALL OF A SUDDEN WHILE MAKING A TURN, THE STEERING WHEEL LOCKED UP...I HAD MY CHILDREN IN THAT CAR AND IT WAS VERY SCARY. THANK GOODNESS I WAS ABLE TO TURN IT ENOUGH TO PULL INTO A WALGREENS, BUT I HAD TO HAVE IT TOWED AND GET THE SERPENTINE BELT REPLACED. THIS WAS AWFUL! *TR
ON TWO OCCASIONS THE SERPENTINE BELT SLIPPED OFF THEIR PULLEYS WHILE DRIVING, WHICH LEFT MY CAR WITHOUT POWER STEERING, BRAKES, COOLING, A/C, OR ALTERNATOR. I HAD TO STOP AND HAVE THE CAR TOWED IN. DEALER COULD NOT PROVIDE A PREVENTATIVE REPAIR TO KEEP THE BELT FROM SLIPPING OFF AGAIN. FINALLY, GATES HAD A KIT IN FEB. 2007 THAT I HAD INSTALLED THAT IS SUPPOSED TO CURE THIS PROBLEM. THIS IS AN EPIDEMIC PROBLEM FOR THIS VEHICLE. *JB
THE CONSUMER STATES THAT THE VEHICLE HAS A SERIOUS DESIGN DEFECT. THE DEFECT IS USAULLY MISDIAGNOSED, RESULTING IN COSTLY REPAIR BILLS FOR THE OWNERS AND IS NEVER CORRECTED. PROBLEM-THREE FRONT AXLES. PER ARTICLE-THE VEHICLE WOBBLES WHEN ACCELERATING. THE INNER JOINT ON THE FRONT WHEEL DRIVE VEHICLE AXLE IS CALLED A PLUNGE JOINT. THERE IS A LOT OF GEOMETRY GOING ON IN THE FRONT SUSPENSION WHICH REQUIRES THE ABILITY OF THE FRONT DRIVE AXLES TO CHANGE LENGTH. WHEN THE INNER PLUNGE JOINT IS FAILING , THERE WILL BE A HIGH SPEED SHAKE THAT DEVELOPS. THIS IS BECAUSE THE AXLE WILL BE SPINNING OFF CENTER. THE TIRES WILL HOLD A STRAIGHT LINE AND PUSH AGAINST THE AXLE, PUSHING BACK ON THE TRANSMISSION, WHICH MOVES THE BODY OF THE VEHICLE.*SCC
DRIVING 20MPH FROM A STOP SIGN WHEN STEERING WHEEL LOCKED UP. HAD VEHICLE TOWED TO DEALERSHIP. MECHANIC INDICATED POWER STEERING UNIT & SYSTEM WAS REPLACED DUE TO BEING DEFECTIVE. SINCE SYSTEM WAS REPLACED STEERING LOCKED UP WHILE GOING 45MPH. VEHICLE AGAIN TOWED TO DEALERSHIP WHERE MECHANIC TRIED TO REPAIR IT AGAIN. *AK
VEHICLE PULLS RIGHT WHILE ACCELLERATING. REPLACED WAS THE TRANSMISSION, POWER STEERING RACK, AXLES, CAPERS, ETC..(TOO NUMEROUS TO MENTION). ALIGNMENTS, SWAPPING TIRES, ETC, DID NOT RESOLVE THE PROBLEM. FILED UNDER LEMON LAW, CHRYSLER IS REFUNDING PURCHASE PRICE. VEHICLE IS NOT FIXABLE PER DEALERSHIP AND CHRYSLER. *AK
WHILE DRIVING IN A PARKING LOT BETWEEN 5-10 MPH VEHICLE LOST ALL STEERING CAPABILITY DUE TO A BOLT, WHICH HELD THE PULLEY IN PLACE, WAS NEVER TIGHTENED AT THE ASSEMBLY PLANT. UNSECURED BOLT DAMAGED THE CRANKSHAFT. VEHICLE CURRENTLY AT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .