2000 Plymouth Grand Voyager Owner Complaints

The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.

NHTSA ID

11577453

Incident

Mar 14, 2024

Mileage

178,000 mi

MY VAN HAS BEEN ACCELERATING WHEN I AM (APPLYING) PUTTING ON MY BRAKE TO STOP, MAKING MY VAN REV, SKIP & JERK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS

NHTSA ID

11252937

Incident

Jul 1, 2019

Mileage

120,392 mi

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

NHTSA ID

11120854

Incident

Aug 13, 2018

Mileage

204,826 mi

THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS. *TR

NHTSA ID

10659445

Incident

Nov 19, 2014

THE STEEL BRAKE LINES RUSTED OUT AND START LEAKING BRAKE FLUID, VEHICLE WAS UNABLE TO STOP.NEARLY CAUSE AN ACCIDENT. *TR

NHTSA ID

10614916

Incident

Jul 19, 2014

Mileage

120,000 mi

I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES. *TR

NHTSA ID

10563971

Incident

Feb 7, 2014

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR

NHTSA ID

10439003

Incident

Mar 6, 2009

Mileage

143,000 mi

TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED ALONG WITH THE WINDSHIELD AND REAR WINDSHIELD WIPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS AN UNKNOWN COMPONENT UNDER THE DASHBOARD THAT WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 109,000. UPDATED 2/28/11 *CN UPDATED 04/29/11

NHTSA ID

10378588

Incident

Jul 19, 2006

Mileage

79,000 mi

2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD! *TR

NHTSA ID

10350873

Incident

Aug 20, 2010

Mileage

120,000 mi

CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR. *TR

NHTSA ID

10297007

Incident

Nov 15, 2009

Mileage

339,000 mi

FRONT LEFT STRUT TOWER RUSTED OUT. *TR

NHTSA ID

10293378

Incident

Nov 23, 2009

THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. THE HEADRESTS HAVE BEEN TURNED AROUND BACKWARDS TO PREVENT SUCH AN OCCURRENCE, THOUGH THEY ARE NOW NOT ADJUSTABLE AND WILL ONLY PROVIDE HEAD/NECK SUPPORT TO A CHILD. MY VAN CONTAINS 4 OF THESE HEADRESTS. I HAVE OWNED THE VEHICLE FOR 4 YEARS AND ALL OF THEM HAVE DETERIORATED DURING THIS TIME. *TR

NHTSA ID

10290284

Incident

Oct 29, 2009

Mileage

130,000 mi

MY TRANSMISSION HAS GONE OUT ON MY VEHICLE AND WHEN IT WAS IN THE REPAIR SHOP THERE WHERE TWO OTHER VEHICLE THE SAME YEAR MAKE AND MODEL WITH THE SAME TRANSMISSION PROBLEMS NOT TO MENTION ONE OF MY SISTERS CO-WORKERS WITH THE SAME VEHICLE JUST HAD HERS FIXED IS THERE ANY WAY YOU CAN LOOK INTO THIS I DO FEEL IT WOULD BE A SAFETY RECALL BEINGS IF MY CHILDREN WHERE IN THE VEHICLE AND IT BROKE DOWN ON THE SIDE OF THE ROAD AND TRANSMISSIONS HAVE BEEN KNOW TO START ON FIRE IF THEY START TOO GO OUT ALSO WHEN THIS HAPPENED I WAS AT A STOP LIGHT AT A BUSY INTERSECTION AND CAUSED A BIG TRAFFIC JAMS DO TO MY VEHICLE NOT SHIFTING. *TR

NHTSA ID

10284492

Incident

Sep 5, 2009

Mileage

117,232 mi

FRONT WHEEL STRUT TOWERS RUSTED OUT; THIS IS APPARENTLY A WIDE SPREAD PROBLEM WITH CHRYSLER MINIVANS. COMPLETE RUST OUT CAUSES THE FRONT WHEEL TO COLLAPSE. *TR

NHTSA ID

10280535

Incident

Aug 10, 2009

Mileage

100,000 mi

MY 2000 CHRYSLER GRAND VOYAGER (3.0L ENGINE) HAS REPEATED ISSUE WITH LOSING ITS POWER STEERING BELT IN WET CONDITIONS (DRIVING THROUGH PUDDLES AS SHALLOW AS 2 INCHES). THIS MAKES THE VEHICLE BECOME DIFFICULT TO CONTROL. SINCE THIS HAPPENED TO ME TWICE IN ONE WEEK (AND I HAD JUST HAD THE SYSTEM INSPECTED AND A NEW BELT PUT ON BEFORE IT HAPPENED THE 2ND TIME) I CONTACTED SEVERAL LOCAL DEALERS AND ASKED IF THEY WERE AWARE OF AND HAD A SOLUTION FOR THIS ISSUE. ONE DEALER TOLD ME "STAY OUT OF PUDDLES." ALL THE DEALERS I CONTACTED SAID THIS WAS A "VERY COMMON ISSUE WITH THE MODEL" AND THAT THEY DID NOT HAVE ANY FIX FOR THE ISSUE. I SEARCHED ONLINE AND DISCOVERED THAT A LARGE NUMBER OF VANS FROM THE LATE 90S SHARE THIS DESIGN ISSUE. I ALSO FOUND SOME AFTERMARKET PRODUCTS THAT MAY FIX THE ISSUE. I FEEL STRONGLY THAT THE MANUFACTURER SHOULD FIND A SOLUTION AND PROVIDE THIS SOLUTION AT THEIR DEALERS BEFORE THIS ISSUE CAUSES FURTHER BREAKDOWNS AND ACCIDENTS. IT IS LIKELY THAT MANY ACCIDENTS HAVE ALREADY RESULTED FROM A LOSS OF POWER STEERING RELATED TO THIS ISSUE, BUT MAY NOT HAVE BEEN LINKED TO THIS ISSUE BECAUSE: SPEEDS TEND TO BE LOWER IN WET CONDITIONS - ESPECIALLY WHEN GOING THROUGH PUDDLES. IF COLLIDING WITH FIXED OBJECT OFTEN DRIVER WOULDN'T REPORT IT TO AVOID TICKET & INSURANCE PREMIUM HIKES. ALSO, IF THE ACCIDENT IS REPORTED THEY MAY BLAME THE COLLISION OR BELT WEAR AS THE CAUSE FOR THE STEERING LOSS. *TR

NHTSA ID

10262362

Incident

Mar 14, 2000

Mileage

212,000 mi

VEHICLE IS A 2000 CHRYSLER GRAND VOYAGER. BRAKE PEDAL WAS PUSHED DURING NORMAL VEHICLE OPERATION AND PEDAL BECAME "SOFT" WITH NO RESISTANCE. VEHICLE WAS TOWED TO REPAIR FACILITY AND DIAGNOSIS INDICATED RUSTY BRAKE LINES WERE THE CAUSE OF THE FAILURE. *TR

NHTSA ID

10253794

Incident

Jan 4, 2008

Mileage

125,000 mi

I HAVE A 2000 PLYMOUTH GRAND VOYAGER...IT WAS RAINING AND ALL OF A SUDDEN WHILE MAKING A TURN, THE STEERING WHEEL LOCKED UP...I HAD MY CHILDREN IN THAT CAR AND IT WAS VERY SCARY. THANK GOODNESS I WAS ABLE TO TURN IT ENOUGH TO PULL INTO A WALGREENS, BUT I HAD TO HAVE IT TOWED AND GET THE SERPENTINE BELT REPLACED. THIS WAS AWFUL! *TR

NHTSA ID

10251266

Incident

Dec 9, 2008

FRONT STRUT PUSHING THROUGH BODY OF VAN. WE'VE SPOKEN TO A FEW MECHANICS/DEALERS WHO HAVE BEEN SEEING ALOT OF THE SAME THING WITH THIS MAKE/MODEL VAN. NO INCIDENT HAS OCCURRED YET BUT THE POTENTIAL IS THERE. WE WOULD LIKE TO BRING ATTENTION TO THIS SO NHTSA CAN COMMUNICATE WITH THE DEALERSHIPS AND RESOLVE. MAYBE A RECALL SHOULD BE CONSIDERED? THIS IS POTENTIALLY VERY DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION. IT ALSO IS A COSTLY REPAIR FOR AN ISSUE THAT SEEMS TO BE VERY COMMON IN THIS SPECIFIC VEHICLE 2000 PLYMOUTH GRAND VOYAGER. PLEASE HELP US RESOLVE. *TR

NHTSA ID

10246549

Incident

Oct 23, 2008

Mileage

105,000 mi

EMAIL FROM CONSTITUENT RE HIS CONCERNS ABOUT THE QUALITY OF CHRYSLER MINIVANS, THE TRANSMISSION PROBLEM HE HAS WITH HIS 2000 PLYMOUTH GRAND VOYAGER; FEELS THERE SHOULD BE A RECALL. *NJ THE COSNUMER NOTICED TRANSMISSION FLUID ON THE GROUND. THE MECHANIC INFORMED THE CONSUMER THERE WAS A PIN A CHRYSLER TRANSMISSION THAT COMES LOOSE. THEY ALSO SAID THE PIN IN THE LINKAGE FOR THE DIFFERENTIAL SHOOTS OUT VERY FAST AND RUINS EVERYTHING IN ITS PATH. *JB

NHTSA ID

10238188

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 2000 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO OVERHEAT AND THE POWER STEERING FAILED SEVERAL TIMES. THE VEHICLE WAS PULLED OVER AND THE SERPENTINE BELT HAD TO BE REPLACED EACH TIME. THERE WERE NO RECALLS FOR THIS FAILURE. THE CURRENT MILEAGE WAS 122,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 03/26/08. *LJ THE CONSUMER STATED HE REPLACED THE TENSIONER BELT AND THE IDLER PULLEY.

NHTSA ID

10218497

Incident

Apr 5, 2006

Mileage

90,000 mi

I HAVE A 2000 CHRYSLER VAN THAT HAS A BROKEN CLOCK SPRING. IT WAS REPAIRED UNDER WARRANTY BEFORE THE MFG WARRANTY EXPIRED ONCE ALREADY. THE CHRYSLER WEBSITE SAYS THAT THERE IS NO RECALL ON THIS ITEM EVEN THOUGH IT CAN AFFECT YOUR HORN AND AIRBAG SAFETY EQUIPMENT. I WOULD LIKE TO SEE CHRYSLER REPAIR THIS DEFECT AT NO CHARGE. *TR

NHTSA ID

10212926

Incident

Dec 27, 2007

Mileage

131,000 mi

IN WET CONDITIONS, THE SERPENTINE BELT OF OUR 2000 CHRYSLER GRAND VOYAGER MINIVAN COMES OFF WITH NO WARNING. THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE (THOUGH ALWAYS WET). WHEN IT DOES SLIP OFF, THE DRIVER IS LEFT IN A DEADLY SITUATION AS ALL POWER STEERING IS LOST. THIS HAS HAPPENED TO US APPROXIMATELY 10 TIMES OVER THE PAST YEAR OR SO. WE'VE REPLACED THE BELT TWICE, THE PULLEY WHEEL, THE TENSIONER, AND THE MOTOR MOUNTS. WE'VE ALSO HAD A PLATE INSTALLED UNDER THE MOTOR TO TRY TO KEEP ROAD MOISTURE OFF OF THE BELT SYSTEM. I'VE NOW LEARNED THAT THIS IS SO COMMON A PROBLEM THAT THE GATES CORPORATION HAS MANUFACTURED A REPAIR/REPLACEMENT BELT SYSTEM FOR THESE VANS (WHICH I JUST PURCHASED). IT'S INTERESTING THAT THE GATES CORPORATION ACKNOWLEDGES THE PROBLEM, BUT THE CHRYSLER/DODGE COMPANY HASN'T ISSUED A RECALL OR OFFERED ANY TYPE OF RECOURSE FOR CUSTOMERS. THIS IS A VERY DANGEROUS ISSUE. WE'VE BEEN LUCKY SO FAR THAT NO ACCIDENTS OR INJURIES HAVE RESULTED. *TR

NHTSA ID

10212136

Incident

Mar 1, 2006

Mileage

75,000 mi

TL*THE CONTACT OWNS A 2000 PLYMOUTH GRAND VOYAGER. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. WHEN THE VEHICLE WAS STOPPED, ALL OF THE GAUGE NEEDLES IN THE INSTRUMENT PANEL WOULD FLUCTUATE UP AND DOWN. THE DEALER SERVICED THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS). THE AIR BAG LIGHT DIMMED FOR SIX MONTHS, BUT THEN ILLUMINATED AGAIN. THE DEALER STATED THAT THE POWER DISTRIBUTOR FAILED AND THEY REPLACED THE PDC. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 105,000.

NHTSA ID

10205817

Incident

May 1, 2005

Mileage

56,000 mi

EVERYTIME IT RAINS AND I RUN OVER A PUDDLE, THE BELT COMES OFF AND THE VAN BECOMES NOT DRIVABLE. I CAN'T TURN THE WHEEL AND THE WARNING LIGHTS STARTS TO FLASH AND THE VAN GOES DEAD. I HAVE TO PAY $50 {NOT INCLUDING TOWING} TO GET IT FIXED EVERYTIME. I DON'T UNDERSTAND HOW IT ISN'T A DEFECT. IT WILL JUST STOP IN THE MIDDLE OF THE STREET OR FREEWAY AFTER A FEW SECONDS. IT'S VERY COSTLY AND HOW COULD SOMETHING LIKE THIS BE OVERLOOKED? I GET SCARED EVERYTIME IT RAINS. *TR

NHTSA ID

10191821

Incident

May 26, 2007

ON TWO OCCASIONS THE SERPENTINE BELT SLIPPED OFF THEIR PULLEYS WHILE DRIVING, WHICH LEFT MY CAR WITHOUT POWER STEERING, BRAKES, COOLING, A/C, OR ALTERNATOR. I HAD TO STOP AND HAVE THE CAR TOWED IN. DEALER COULD NOT PROVIDE A PREVENTATIVE REPAIR TO KEEP THE BELT FROM SLIPPING OFF AGAIN. FINALLY, GATES HAD A KIT IN FEB. 2007 THAT I HAD INSTALLED THAT IS SUPPOSED TO CURE THIS PROBLEM. THIS IS AN EPIDEMIC PROBLEM FOR THIS VEHICLE. *JB

NHTSA ID

10187057

Incident

Dec 1, 2006

Mileage

83,500 mi