RoadVitals

2016 Open Range 3X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 11, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 11, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Open Range 3X, most frequently naming the body & structure and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V834000

EQUIPMENT:OTHER:LABELS

Dec 11, 2015
180 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain model year 2015 Open Range fifth wheels and 2015-2016 3X fifth wheels and Highlander travel trailers manufactured May 8, 2014, to December 4, 2015 and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
The risk: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
The remedy: Highland will notify owners and send them the missing label, free of charge. The recall began on January 15, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904272.
Highland Ridge RVManufacturer number 9904272View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed Aug 11, 2016

SPRING HANGERS BROKE (MANUFACTURED BY LIPPERT). PREVIOUS RECALL # 14E052000. BOTH REAR-MOST HANGERS BROKE WHILE DRIVING APPROXIMATELY 7 DAYS APART. EACH COULD HAVE CAUSED INJURY AND/OR DEATH AS WE WERE DRIVING ON FREEWAYS AT 60 MPH. CONTACTED MANUFACTURER BUT NO ACTION AS YET. I HAVE THE BROKEN HANGERS.

NHTSA ID
10894997
Incident
Jul 23, 2016
Mileage
8,000 mi

Compare model years

Complaint and recall counts across every year of this model

Open Range 3X by model year
YearComplaintsRecallsInvestigationsIssue Index
2016Viewing110—
2015030—
2014010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.