RoadVitals

2015 Open Range Journeyer

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 25, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Open Range Journeyer. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V112000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 25, 2016
387 units potentially affected
The defect: Open Range R.V. Company (Open Range) is recalling certain model year 2012-2015 Journeyer trailers, models JT 337 RLS and JT340FLR, manufactured September 6, 2011, to April 30, 2014. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer.
The risk: In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
The remedy: Open Range will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200lb rating, free of charge. The recall began on February 29, 2016. Owners may contact Open Range customer service at 1-260-768-7771. Open Range's number for this recall is 9905277.
Open Range R.V. CompanyManufacturer number 9905277View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Open Range Journeyer by model year
YearComplaintsRecallsInvestigationsIssue Index
2015Viewing010—
2014010—
2013010—
2012010—
2011020—
2010120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.