RoadVitals

2002 Orion Orion Vii Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Newest Nov 12, 2004
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
0
Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
3 investigations on file

Recall campaigns

2 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

04V543000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Nov 12, 2004
545 units potentially affected
The defect: ON CERTAIN BUSES EQUIPPED WITH COMPRESSED NATURAL GAS FUEL CONTAINERS, THE THERMAL PROPERTIES OF THE ORIGINAL EXHAUST BLANKET WERE INSUFFICIENTLY ACHIEVED WITH THE COMPONENT SUPPLIED. THE PERFORMANCE OF THE EXHAUST TEMPERATURE AND THE EXHAUST BLANKET WERE INCORRECTLY EVALUATED FOR THE SUPPLIED BLANKET.
The risk: THE EXHAUST BLANKET CAN BE DEGRADED AND LOSE INSULATING VALUE. SURROUNDING COMPONENTS CAN DEGRADE IN THE ENGINE COMPARTMENT AND CAN MALFUNCTION DUE TO THE EFFECT ON WIRES AND HOSES.
The remedy: DEALERS WILL INSTALL A REPLACEMENT EXHAUST BLANKET. THE RECALL BEGAN JULY 17, 2005. OWNERS SHOULD CONTACT ORION AT 905-403-7832
ORION BUS INDUSTRIES LTD.View on NHTSA.gov
04V544000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Nov 11, 2004
663 units potentially affected
The defect: ON CERTAIN BUSES EQUIPPED WITH COMPRESSED NATURAL GAS OR DIESEL ENGINES, THE HYDRAULIC COOLING FAN MOTOR PIPES CAN LEAK.
The risk: A HYDRAULIC LEAK WHICH IS NOT ATTENDED TO READILY MAY CONTINUE TO PROVIDE EXPOSED OIL IN THE ENGINE COMPARTMENT.
The remedy: DEALERS WILL REPLACE THE HYDRAULIC PIPES WITH FLEXIBLE HOSES. AN INTERIM OWNER NOTIFICATION LETTER WAS MAILED ON MAY 17, 2005. THE RECALL BEGAN ON SEPTEMBER 30, 2005. OWNERS SHOULD CONTACT ORION AT 905-403-7832.
ORION BUS INDUSTRIES LTD.View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

EQ09007ClosedInvestigation

FALLING BUS WINDOWS

Opened Aug 18, 2009
Closed Nov 24, 2009

THE PURPOSE OF THIS INVESTIGATION WAS TO DETERMINE WHETHER THE TIP-IN STYLE TRANSOM WINDOWS SUPPLIED TO DAIMLER BUSES FOR USE ON BUSES IT MANUFACTURED, AND CONCERNING WHICH THAT COMPANY MADE A DEFECT DETERMINATION, WERE SUPPLIED TO ANY OTHER VEHICLE MANUFACTURERS OR AS REPLACEMENT EQUIPMENT AND, IF SO, TO PROMPT ADDITIONAL SAFETY RECALLS IF AND WHERE NEEDED.RMD ISSUED A REQUEST FOR INFORMATION TO THE WINDOWS' MANUFACTURER, HEHR INTERNATIONAL, INC. (HEHR) ON SEPTEMBER 2, 2009, INQUIRING ABOUT ITS DISTRIBUTION OF THE WINDOWS AND SOLICITING ITS OPINION AS TO WHETHER A SAFETY DEFECT EXISTED IN THOSE WINDOWS.HEHR RESPONDED ON OCTOBER 28, 2009, THAT IT HAD NOT SUPPLIED THE WINDOWS TO ANYONE OTHER THAN DAIMLER BUSES.IT ALSO OPINED THAT THE WINDOWS DID NOT CONTAIN A SAFETY DEFECT AND THAT ANY SCREW LOOSENING, AND CONSEQUENTIAL WINDOW COLLAPSE, WOULD BE DUE TO A FAILURE TO PROPERLY RETIGHTEN A SCREW AFTER MAINTENANCE, AS OPPOSED TO A DEFECT INHERENT TO THE DESIGN OR MANUFACTURE OF THE SCREWS OR WINDOWS.IN SUPPORT OF ITS OPINION, IT PROVIDED A SUMMARY OF HISTORICAL FIELD DATA AND ITS FIELD INSPECTION INVESTIGATION, NEITHER OF WHICH DEMONSTRATED ABERRANT PERFORMANCE.IT ALSO PROVIDED A SUMMARY OF TESTING CONDUCTED BY AN INDEPENDENT TESTING FACILITY DEMONSTRATING THAT THE SCREWS WOULD NOT LOOSEN AS MANUFACTURED. IN VIEW OF HEHR'S RESPONSE AND THE INFORMATION PROVIDED THEREIN, THIS INVESTIGATION IS CLOSED.

VISIBILITY:GLASS, SIDE/REAR
PE04071ClosedPreliminary Evaluation

DETERIORATING EXHAUST THERMAL BLANKET

Opened Oct 13, 2004
Closed Jan 25, 2005

THIS INVESTIGATION WAS OPENED AFTER ODI VISITED A TRANSIT FLEET FACILITY AND NOTICED A BUS THAT HAD EXPERIENCED AN ENGINE COMPARTMENT FIRE.FURTHER EXAMINATION OF OTHER BUSES INDICATED THAT THE EXHAUST SYSTEM THERMAL BLANKETS WERE DETERIORATING AND MAY HAVE BEEN RESPONSIBLE FOR THE THERMAL EVENT.AS A RESULT OF ODI?S INVESTIGATION, ORION HAS AGREED TO CONDUCT A SAFETY RECALL TO REPLACE THE THERMAL BLANKETS WITH BLANKETS HAVING A HIGHER THERMAL RATING AND DESIGNED TO PROVIDE A SLIP-OVERLAP FIT BETWEEN THE THREE BLANKETS. THIS ALLOWS MAXIMUM COVERAGE OF THE EXHAUST SYSTEM BY THE THERMAL BLANKETS.A COPY OF THE RECALL IS ATTACHED.ORION'S PROPOSED ACTIONRESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEMLed to recall 04V543000
PE03048ClosedPreliminary Evaluation

OVERHEATED EXHAUST COMPONENTS

Opened Oct 17, 2003
Closed Feb 6, 2004

ORION BUS IS UNAWARE OF ANYOTHER OWNER REPORTS OF EXHAUST SYSTEM FLEX PIPE FAILURES AND BELIEVES THAT THE REPORTED FAILUREIS A SINGLE, ISOLATED INCIDENT.THE MANUFACTURER OF THE FLEX PIPE STATED THAT THEY HAVE SOLD 250,OOO UNITSAND NO OTHERFAILURES HAVE BEEN REPORTED.THEY BELIEVE THE COMPLAINT VEHICLE WAS AN ISOLATED INCIDENT. BASED ON ORION'S DATA, ODI FIELD WORK,AND THE LACK OF ANY OTHER IDENTIFED FAILURES, A SAFETY RELATED DEFECT TREND DOES NOT EXIST AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES ARE UNWARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION ON THE VEHICLES IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.ODI WILL CONTINUE TO MONITOR FIELD REPORTS AND TAKE APPROPRIATE ACTION IF INDICATED.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Elsewhere on this vehicle

Data sources