RoadVitals

2009 Peterbilt 387 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 11, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 13, 2008

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2009 Peterbilt 387. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Jun 11, 2015

TL* THE CONTACT OWNS A 2009 PETERBILT CONVENTIONAL 387. THE CONTACT STATED THAT THE DPS FILTER FAILED TO WORK AND THAT THE SYSTEM WAS RUNNING HOT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CLEANED THE FILTER, UPDATED THE SOFTWARE TO THE DPF, AND REPROGRAMMED THE DPS SOFTWARE BUT THE FAILURE RECURRED WITH THE SYSTEM INDICATING THAT IT WAS RUNNING HOT. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V203000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 400,000.

NHTSA ID
10724813
Incident
May 1, 2015
Mileage
400,000 mi
Steering
Filed Sep 13, 2008

STEERING LINKAGE IS A CRITICAL FAILURE IN THE PETERBILT 387. I HAVE A 2009 MODEL, AND ONLY 4 MONTHS OLD, IT NOW MAKES SCARY POPPING AND CREAKING NOISE. FROM MY UNDERSTANDING FROM OTHER DRIVERS OF THE SAME MODEL VEHICLE, STEERING SEIZES TO THE RIGHT OR LEFT MAKING IT HARD TO BREAK IT LOOSE. MY OPINION IS THAT PACCAR NEEDS TO MODIFY AND IMPROVE THE STEERING COMPONENTS. FOR ME, THE POPPING AND CREAKING NOISE GETS LOUDER AND LOUDER EVERY DAY. I'M THINKING ITS THE MATERIAL USED THAT'S A COMPLETE FAIL. PETERBILT ISN'T WILLING TO HONOR THEIR MISTAKE ON MY TRUCK, TELLING ME THIS IS NORMAL. PLEASE DO LOOK INTO THIS COMPONENT. PEOPLES LIVES ARE AT RISK WHEN IT COMES TO AN 80,000LB ROAD HAZARD. THANKS. *TR

NHTSA ID
10242045
Incident
Sep 12, 2008
Mileage
47,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .