RoadVitals

2017 Peterbilt 389 Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Data refreshed

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Apr 6, 2020
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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2 investigations on file

Recall campaigns

7 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

20V199000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Apr 6, 2020
460,515 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
PACCAR IncorporatedManufacturer number 20pbc AND 20KWBView on NHTSA.gov
20V130000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Mar 4, 2020
35,671 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
The risk: An electrical short circuit can increase the risk of a fire.
The remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
PACCAR IncorporatedManufacturer number 20PBAView on NHTSA.gov
18V657000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Sep 21, 2018
48,896 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
PACCAR IncorporatedManufacturer number 18E081View on NHTSA.gov
17V443000

FUEL SYSTEM, DIESEL

Jul 13, 2017
1,737 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
The risk: An engine stall can increase the risk of a crash.
The remedy: Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
PACCAR IncorporatedManufacturer number C1909View on NHTSA.gov
16V872000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Dec 5, 2016
2,046 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
The remedy: PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
PACCAR IncorporatedManufacturer number 816-FView on NHTSA.gov
16V803000

TIRES

Nov 4, 2016
202 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles are equipped with certain Goodyear LHS Load Range G tires, size 295/75R22.5 G399A, that due to incomplete adhesion, have a tire tread that may partially separate.
The risk: A partial tread separation may increase the risk of a crash.
The remedy: Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1016G (PB) (Peterbilt), and 16KWC (Kenworth).
PACCAR IncorporatedManufacturer number 1016G (PB) & 16KWCView on NHTSA.gov
16V426000

ELECTRICAL SYSTEM:IGNITION:MODULE

Jun 10, 2016
3,227 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
The risk: An engine stall can increase the risk of a crash.
The remedy: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
PACCAR IncorporatedManufacturer number 616-C and 16KWBView on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

PE20015ClosedPreliminary Evaluation

Quarter Fender Failures

Opened Sep 21, 2020
Closed Oct 14, 2021

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21-015) based on one Vehicle Owner Questionnaire (VOQ) and supporting fleet reports. The reports indicated that the subject quarter fenders were prone to cracking and/or separation.After a comprehensive review of the data related to the quarter fender failures on the subject vehicles, ODI did not identify the existence of a safety-related defect trend. Quarter fender failures resulted in a warranty claim rate less than one percent (<1%) of the total vehicle population. All separations, including those due to tread separations, road hazards, etc., accounted for less than point one percent (<0.1%) of the total vehicle population.ODI discovered that the minimum recommended gap between the top of the quarter fender and the bottom of the trailer was not known or being followed. The optional quarter fenders were supplied by Fontaine Spray Systems (FSS), who recommended a two inch (2) gap. ODI analyzed the claim data using a calculated gap. A calculated gap using the top of the quarter fender flap and assuming the trailer is level with the top of the fifth wheel hitch was necessary, as PACCAR doesn't know specifically what trailer a purchaser will couple to the tractor. It is safe to assume no trailers on the market extend below the upper fifth wheel plate, but many do provide additional clearance over the wheels where the quarter fenders are located. ODI determined that 94 percent of warranty claims and 84 percent of separations violated FSS' recommendation.ODI confirmed that the VOQ vehicle and the fleet report vehicles also violated FSS' recommended gap. In one fleet the gap was negative point three inches (-0.3).PACCAR has updated its vehicle specification process and issued a customer advisory notice to existing owners. In light of the low rate of reported failures and separations, further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
PE20006ClosedPreliminary Evaluation

Intermittent Loss of Power Steering Assist

Opened May 1, 2020
Closed Mar 27, 2024

On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear.  The investigation focused on 2010-2020 DTNA Freightliner Cascadia, M2 and WST; Volvo VN, VAH and VHD and PACCAR 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns.  The inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. ODI analyzed data provided by TRW, DTNA, Volvo, and PACCAR in response to individual information request letters.ODI found that most failures occurred within the first two years and/or 50,000 miles of service.  The claim rate decreased with time and miles in service and remained less than 0.5%. ODI normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, TRW improved a seal in the steering gear in December 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .