RoadVitals

2008 Peterbilt 389K

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 7, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2008 Peterbilt 389K. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V065000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Feb 7, 2008
6,169 units potentially affected
The defect: PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE ROTOR IN SOME OF THESE DOOR LATCH ASSEMBLIES DID NOT RECEIVE THE PROPER HEAT TREATMENT AND MAY BE SOFT.
The risk: IN THE EVENT OF A CRASH, FORCE COULD CAUSE THE ROTOR TO CRACK AND THE DOOR WOULD NOT HAVE PRIMARY OR SECONDARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.
The remedy: PACCAR IS WORKING WITH TRIMARK AND WILL INSPECT AND REPLACE THE DOOR LATCH IF IT IS FOUND TO BE DEFECTIVE. THE RECALL BEGAN ON MARCH 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
PACCAR INCORPORATEDManufacturer number 08KW1/108AView on NHTSA.gov
08V002000

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Jan 8, 2008
2,794 units potentially affected
The defect: CERTAIN TRUCKS EQUIPPED WITH EATON SYNFLEX ECLIPSE BRAND EXTRUDED NYLON AIR BRAKE HOSE TUBING FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 106, "BRAKE HOSES." THE TUBING WAS MANUFACTURED WITH ONLY FOUR LAYERS OF NYLON MATERIAL, INSTEAD OF THE SPECIFIED FIVE LAYERS.
The risk: THE DIAMETER OF THE HOSE AFFECTS THE FITTINGS WHICH MAY ALLOW AIR TO LEAK FROM THE BRAKES AND CREATE THE POTENTIAL FOR A VEHICLE CRASH.
The remedy: DEALERS WILL INSPECT THE AIR BRAKE HOSES AND, IF NECESSARY, REPLACE THE HOSES. THE RECALL BEGAN ON FEBRUARY 22, 2008. OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
PACCAR INCORPORATEDManufacturer number 07KWF 1207LView on NHTSA.gov
07V591000

STEERING:GEAR BOX:SHAFT SECTOR

Dec 20, 2007
559 units potentially affected
The defect: ON CERTAIN KENWORTH AND PETERBILT HEAVY DUTY TRUCKS EQUIPPED WITH TAS-85 TRW STEERING GEARS, THE INNER SURFACE OF THE OUTER SECTOR SHAFT TEETH OF THE STEERING GEARS MAY HAVE AN INCORRECT INVOLUTE PROFILE, WHICH MAY LEAD TO CHIPPING AND DAMAGE OF THE GEARING SYSTEM.
The risk: THIS TYPE OF DAMAGE MAY CAUSE A "BIND/STICK" CONDITION IN THE VEHICLE STEERING DURING A TURN INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPAIR AND REPLACE ANY SUSPECT TAS-85 STEERING GEAR ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 9, 2008. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4201.
PACCAR INCORPORATEDManufacturer number 07KWE & 1107KView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA09008ClosedEngineering Analysis

Horton Fan Hub Failures

Opened May 29, 2009
Closed Aug 27, 2010

PACCAR is conducting an Owner Notification Program (ONP) for select vehicles within the subject and peer populations.The ONP are attached to the closing report and can be found in the NHTSA Technical Service Bulletin (TSB) database. (TSB: 10033585, 10033584)See Closing report for investigation details.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-160

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

43-067

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STRUCTURE

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.

32-015

ELECTRICAL SYSTEM

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

11-001

POWER TRAIN

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

32-016

EQUIPMENT

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

34-085

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Peterbilt 389K by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2009020—
2008Viewing031—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.