RoadVitals

2021 Peterbilt 537

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 20, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Peterbilt 537. 3 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V190000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Mar 20, 2024
70,509 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
The risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
PACCAR IncorporatedManufacturer number 24PBE/24KWEView on NHTSA.gov
23V087000

SERVICE BRAKES, AIR

Feb 15, 2023
8,008 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 vehicles. When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become disconnected, causing the service brakes to fail.
The risk: Service brake failure can increase the risk of a crash.
The remedy: Dealers will add a pedal restraint bracket, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kenworth's customer service at 1-425-828-588 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWB and 23PBB.
PACCAR IncorporatedManufacturer number 23KWB and 23PBBView on NHTSA.gov
21V601000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Aug 3, 2021
688 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Peterbilt 536, 537, 548 and Kenworth T270, T280, T370, T380, T440, T470, and T480 vehicles equipped with Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed in October 2021. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth) and 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21PBG and 21KWF.
PACCAR IncorporatedManufacturer number 21PBG and 21KWFView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

43-080

ELECTRICAL SYSTEM

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

02-177

ELECTRICAL SYSTEM

Troubleshooting procedures for 2.1m cab power windows are now available.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

24PBE_KWE

ELECTRICAL SYSTEM

The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.

45-069

ENGINE

Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible.

24PBE

ELECTRICAL SYSTEM; POWER TRAIN

The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Peterbilt 537 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026020—
2025150—
20240110—
20230100—
2022070—
2021Viewing030—
2020000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.