2004 Pilgrim Open Road Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Pilgrim Open Road, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified266.7%
- Suspension133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 PILGRIM INTERNATIONAL OPENROAD. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED AMMONIA LEAKING OUT OF HER CAMPER AND NOW HER REFRIGERATOR NO LONGER WORKS. DOMETIC STATED THAT THE FAILURE WAS NOT PART OF NHTSA CAMPAIGN ID NUMBERS 07V201000\08V336000 (EQUIPMENT:RECREATIONAL VEHICLE). SHE WOULD LIKE DOMETIC TO RECHARGE THE REFRIGERATOR BECAUSE THE FAILURE WAS DUE TO THE FAULTY PART. THE CONTACT NEVER RECEIVED A RECALL NOTICE. UPDATED 10/14/08 *BF THE CONSUMER STATED THE CAMPER WAS NOT COLD. THE CONSUMER NEVER RECEIVED A RECALL NOTICE. THE CONSUMER PAID TO HAVE THE UNIT REPLACED. UPDATED 10/16/08.*JB
PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME, BUT WHEN I ASKED WHAT THEY WERE GOING TO DO ABOUT THE WHEELS THEY SAID THEY WERE NOT SURE THAT WAS THE PROBLEM. IT MUST BE A PROBLEM OR THE AXLE MANUFACTURER WOULD WARRANTY THEIR AXLES. THERE IS PROBABLY ALOT OF THESE WHEEL AND AXLE COMBINATIONS OUT THERE ON THE ROAD AND ALOT OF THOSE PEOPLE DO NOT KNOW THERE IS A PROBLEM. LUCKY FOR ME I TOOK MINE TO TESH AND SONS TRAILER,SOMEONE THAT KNOWS ABOUT DEXTER NEVER LUBE AXLES. MOST PEOPLE ARE NOT GOING TO KNOW WHAT I JUST TOLD YOU. THEY DON'T KNOW THEY ARE IN DANGER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME, BUT WHEN I ASKED WHAT THEY WERE GOING TO DO ABOUT THE WHEELS THEY SAID THEY WERE NOT SURE THAT WAS THE PROBLEM. IT MUST BE A PROBLEM OR THE AXLE MANUFACTURER WOULD WARRANTY THEIR AXLES. THERE IS PROBABLY ALOT OF THESE WHEEL AND AXLE COMBINATIONS OUT THERE ON THE ROAD AND ALOT OF THOSE PEOPLE DO NOT KNOW THERE IS A PROBLEM. LUCKY FOR ME I TOOK MINE TO TESH AND SONS TRAILER,SOMEONE THAT KNOWS ABOUT DEXTER NEVER LUBE AXLES. MOST PEOPLE ARE NOT GOING TO KNOW WHAT I JUST TOLD YOU. THEY DON'T KNOW THEY ARE IN DANGER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .