RoadVitals

2021 Pleasure Way Plateau

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 8, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 10, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Pleasure Way Plateau, most frequently naming the driver assistance category. 2 safety recalls have been issued covering this model year; and 50 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V616000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 10, 2022
1,237 units potentially affected
The defect: Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
The risk: Overheating or melting of wiring increases the risk of a fire.
The remedy: Dealers will relabel the DCF4 circuit board, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.
Pleasure Way Industries, Ltd.View on NHTSA.gov
22V585000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 4, 2022
225 units potentially affected
The defect: Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau TS motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
The risk: Overheating or melting of wiring increases the risk of a fire.
The remedy: Dealers will install a dedicated fused relay for the fridge and relabel the circuit board, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.
Pleasure Way Industries, Ltd.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jan 8, 2022

Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.

NHTSA ID
11446739
Incident
Jun 15, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-A1768-006

Technical service bulletin pertaining to the procedure to re-tension the MCD shade.

TSB-A1619-007

Technical service bulletin pertaining to the procedure to adjust the latch / catch for the kitchen drawers to hold them closed more securely.

TSB-A1603-006

Technical service bulletin pertaining to the procedure to replace the charge line key.

TSB-A1602-006

Technical service bulletin pertaining to the procedure to test the charge line key.

TSB-A1536-002

Technical service bulletin pertaining to the procedure to replace the charge line key.

TSB-A1467-010

Technical service bulletin pertaining to the procedure to replace the Spyder DCM module.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pleasure Way Plateau by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022020—
2021Viewing120—
2020010—
2019010—
2018410—
2017100—
2016000—
2015100—
2014000—
2010000—
2009000—
2008010—
2007010—
2006000—
2005000—
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.