RoadVitals

2017 Pleasure Way Plateau

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 8, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Pleasure Way Plateau, most frequently naming the brakes, driver assistance and electrical categories. 61 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Driver assistance133.3%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistanceElectrical
Filed Oct 8, 2020

I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES-BENZ SPRINTER ISSUE. PLEASE HAVE MB DO A RECALL AND ACTUALLY FIX THE PROBLEM BY REPLACING ALL 4 SENSORS AT ONCE WITH A BETTER DESIGNED REPLACEMENT - REGARDLESS OF WARRANTY, REGARDLESS OF VEHICLE AGE OR MILEAGE.

NHTSA ID
11363495
Incident
Jun 23, 2020
Mileage
12,036 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-A1455-009

Technical service bulletin pertaining to the procedure to retension the MCD shades.

TSB-A1088-003

STRUCTURE

Technical service bulletin pertaining to the procedure to address a separation in the fibreglass panels.

TSB-A0967-006

EQUIPMENT; STRUCTURE

Technical service bulletin pertaining to the procedure to repair a fibreglass panel separation.

TSB-A0948-005

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY; POWER TRAIN

Technical service bulletin pertaining to the procedure to replace the power sofa cable.

TSB-A0949-005

Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.

DSC-A0950-005

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pleasure Way Plateau by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2023000
2022020
2021120
2020010
2019010
2018410
2017Viewing100
2016000
2015100
2014000
2010000
2009000
2008010
2007010
2006000
2005000
2004000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.