2017 Pleasure Way Plateau Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Pleasure Way Plateau, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes133.3%
- Driver assistance133.3%
- Electrical133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES-BENZ SPRINTER ISSUE. PLEASE HAVE MB DO A RECALL AND ACTUALLY FIX THE PROBLEM BY REPLACING ALL 4 SENSORS AT ONCE WITH A BETTER DESIGNED REPLACEMENT - REGARDLESS OF WARRANTY, REGARDLESS OF VEHICLE AGE OR MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES-BENZ SPRINTER ISSUE. PLEASE HAVE MB DO A RECALL AND ACTUALLY FIX THE PROBLEM BY REPLACING ALL 4 SENSORS AT ONCE WITH A BETTER DESIGNED REPLACEMENT - REGARDLESS OF WARRANTY, REGARDLESS OF VEHICLE AGE OR MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES-BENZ SPRINTER ISSUE. PLEASE HAVE MB DO A RECALL AND ACTUALLY FIX THE PROBLEM BY REPLACING ALL 4 SENSORS AT ONCE WITH A BETTER DESIGNED REPLACEMENT - REGARDLESS OF WARRANTY, REGARDLESS OF VEHICLE AGE OR MILEAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .