RoadVitals

2017 Pleasure Way Plateau Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 8, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 8, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2017 Pleasure Way Plateau. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

BrakesDriver assistanceElectrical
Filed Oct 8, 2020

I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES-BENZ SPRINTER ISSUE. PLEASE HAVE MB DO A RECALL AND ACTUALLY FIX THE PROBLEM BY REPLACING ALL 4 SENSORS AT ONCE WITH A BETTER DESIGNED REPLACEMENT - REGARDLESS OF WARRANTY, REGARDLESS OF VEHICLE AGE OR MILEAGE.

NHTSA ID
11363495
Incident
Jun 23, 2020
Mileage
12,036 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .