BOTH CHILD INTEGRATED SEATS DO NOT UNLOCK PROPERLY. *AK THE CONSUMER'S CHILD COULD NOT BE RELEASE FROM THE SEAT BECAUSE THE BUCKLE WOULD NOT UNLATCH. *NM
- NHTSA ID
- 10022754
- Incident
- Jan 1, 1901
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1996 Plymouth Grand Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
BOTH CHILD INTEGRATED SEATS DO NOT UNLOCK PROPERLY. *AK THE CONSUMER'S CHILD COULD NOT BE RELEASE FROM THE SEAT BECAUSE THE BUCKLE WOULD NOT UNLATCH. *NM
WHILE DRIVING ON THE HIGHWAY CONSUMER HEARD A SNAPPING SOUND FROM THE BACK SEAT. CONSUMER PULLED OVER TO THE SHOULDER AND DISCOVERED THAT TRAY SHIELD HAD SEPARATED FROM THE BACK OF THE CHILD SEAT. *AK
GEN 3 SEATBELT BUTTON RELEASES WITHOUT MUCH FORCE. *AK
MY SEATBELT HAS UNLATCHED 2 TIMES, AND I WASN'T SURE WHY UNTIL I HEARD THIS INFORMATION. MY CONCERN IS MY TWO CHILDREN WHO SIT IN THE MIDDLE BENCH WHICH HAVE THESE GEN3 SEATBELTS. I CANNOT BELIEVE THAT CHRYSLER OR WHOEVER IS RESPONSIBLE FOR THIS PRODUCT WOULD EVEN TAKE A CHANCE WITH PEOPLE'S LIVES WHEN IT IS SUCH A SIMPLE FIX. I GUESS THEY WOULD RATHER MILLION DOLLAR LAWSUITS. THEY SHOULD BE ASHAMED OF THEMSELVES.
FRONT PASSENGER SEAT BELT UNLATCHED WHEN A SUDDEN STOP WAS MADE THROWING A MOTHER OF 2 INTO THE DASH BOARD- THIS IS A GENERAL 3 SEAT BELT. *JB
CHRYSLER SAYS GENERATION 4 SEAT BELTS ARE NOT AVAILABLE FOR MY VEHICLE--EVEN IF I PAY FOR THE EXPENSE--I WANT TO REPLACE MY GEN3 WITH GEN4. *AK
BUCKLE ON INTEGRATED CHILD SEAT WILL NOT RELEASE. PLEASE PROVIDE FURTHER INFORMATION.*AK
SEATBELT MECHANISM THAT WAS DESIGNED TO BE USED WITH A CHILD SEAT IS VERY UNCONFORTABLE FOR CHILD. C MALE END OF BUCKLE THAT IS DESIGNED TO GO BETWEEN CHILD'S LEGS IS TOO CLOSE TO THE CHILD'S GROIN AREA. CONSUMER FEELS THIS MAY BE UNSAFE FOR CHILD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DRIVERS SIDE SEATBELT "D" RING HAS 3 FRACTURES, ALL IN DIFFERENT PLACES. ONE FRACTURE IS VERY LARGE AND THE OTHER TWO ARE OF GOOD SIZE. THE VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION AND NO ABNORMAL STRESS HAS BEEN PLACED UPON THIS COMPONET TO CAUSE SUCH FRACTURES. IT IS REASONABLY NEW AND WAS NOT THERE AS OF ABOUT 2 MONTHS AGO. I JUST DISCOVERED IT ON OR ABOUT 09-05-01.
WE PURCHASED OUR VAN USED AND I GUESS THE ORIGINAL OWNERS SWITCHED BACK SEATS WITH SOMEONE WHO HAD CHILD RESTRAINTS AND CHRYSLER SAYS THAT OURS IS NOT COVERED UNDER ANY RECALLS SINCE THEY WERE NOT ORIGINALS ON THE VAN. MANY TIMES, THESE SEATS DO NOT PROPERLY SECURE MY KIDS IN AND I THINK THEY SHOULD BE PART OF THE RECALL, REGARDLESS. IF THEY DO NOT TAKE CARE OF THE PROBLEM, WHEN SOMETHING DOES HAPPEN, I WILL HAVE TO CONTACT MY LAWYER TO CONTACT THEM WHEN THERE IS A PROBLEM. I WOULD APPRECIATE ANY HELP IN RESOLVING THIS MATTER WITH CHRYSLER OR WHOEVER ELSE THAT I NEED TO CONTACT THAT CAN HELP ME.
VEHICLE HAS 2 BUILT-IN CAR SEATS THAT RETRACTOR MODULE FOR HARNESS HAS FAILED, TRAPPING CHILDREN IN SEAT. *AK
SECOND SEAT SEATBELT WOULD NOT RELEASE. CONSUMER HAD TO GET A PAIR OF SCISSORS TO CUT BELTS LOOSE FROM CHILD'S NECK. *AK
THIS IS THE SECOND TIME THAT THIS INTEGRATED CHILD CAR SEAT HAS "LOCKED UP". IT WAS REPLACED BY THE MANUFACTURER THE FIRST TIME ONE MONTH AFTER WE GOT THE VEHICLE, AND IT IS DOING IT AGAIN, WHICH I FIND TO BE VERY DANGEROUS FOR MY SON. WE ARE FORCED TO PUT A CAR SEAT INTO OUR CAR. I WANT THIS REPLACED BY CHRYSLER AGAIN AT NO CHARGE, BUT THEY ARE UNWILLING TO DO SO.*AK
CHILD SEAT WAS NOT OPERATING CORRECTLY PRIOR TO RECALL 95I004. *SLC
I WAS STOPPED WITH MY FOOT ON THE BRAKE. A TRUCK HIT ME FROM THE REAR AND KNOCKED ME INTO THE CAR IN FRONT OF ME. MY HEAD HIT THE STEERING WHEEL BREAKING A SMALL BONE IN MY NOSE AND BRUSING IT AND MY UPPER LIP AND GUMS. I HIT MY LEFT INSIDE KNEE WHICH WAS BRUISED AND HURT. XRAYED, BOTH MOUTH AND KNEE AND NECK. THE BELT DID NOT RESTRAIN ME. THE SEAT WAS THROWN TO A RECLINING POSITION AND I COULD NOT, AFTER I CAME TO MY SENSES, MAKE THE LEVER WORK TO UPRIGHT THE SEAT. THE OFFICER HAD TO GET IN BACK SEAT AND PUSH IT UP WITH HIS FEET. I HAVE A REPORT WITH THAT OFFICER'S NAME ON IT. THE REPORT DID NOT MENTION THIS PROBLEM. AIR BAG DID NOT DEPLOY, BUT MAY HAVE BEEN THE KIND OF HIT IT WAS. THE VAN IS TOTALED. THANKS FOR ANY INFORMATION YOU CAN SHED ON THIS SO NO ONE ELSE HAS THIS PROBLEM. THANK YOU, JM. *AK
WHILE PUTTING OR TAKING THE CHILD OUT OF THE SAFETY SEAT THE HARNESS STRAPS WON'T HOLD, AND THE SEAT IS ALSO PULLING CHUNKS OF HAIR FROM THE CHILD'S HEAD. *AK
DEALERSHIPS WILL NOT REPAIR VEHICLE UNLESS CAR IS LEFT WITH THEM. RECALL SAYS IT IS ONE-HOUR REPAIR. NO TRANSPORTATION IS PROVIDED. CHRYSLER SHOULD BEAR ALL EXPENSES OF REPAIR. ALSO, DOOR LOCKS ARE STILL JAMMING AFTER FOUR TO FIVE REPAIRS. THIS REPAIR WAS REQUESTED WHILE VAN UNDER WARRANTY AND SERVICE WAS REFUSED.
RECALL NOT COMPLETED (3PRIOR FAILURES BEFORE RECALL) WHEN I NOTED THAT THE RECALL HAD NOT BEEN COMPLETED TO DEALER THEY AGREED & ORDERED PARTS TO COMPLETE RECALL. I RETURNED & GOT PAPERWORK THAT STATED THE RECALL WAS COMPLETE. I LET MY TODDLER RIDE AROUND FOR 3 WEEKS IN THE SEAT BEFORE I FOUND THE DEALER HAD DISENGAGED THE LOCKING MECHANISM FOR THE INTEGRATED SEAT(SEAT BELT WOULD NOT ENGAGE IN IMPACT). WHEN I CONFONTED DEALER THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. WHEN CONFRONTED WITH EVIDENCE THEY STATE THEY HAD ORDERED ANOTHER SET OF PARTS TO FIX IT BUT STATE THEY DIDN'T KNOW THERE WAS ANYTHING WRONG WITH THE INTEGRATED SEAT.THEY ALSO SAID I WAS OVERREACTING IN THAT I WAS ANGRY THEY LET MY CHILD RIDE AROUND WITH NO WORKING RESTRAINT. I IMMEDIATELY CALLED CHRYSLER CORP WHO OPENED FILE & SAID A DIST MGR WOULD CALL ME. A WEEK LATER(TODAY) NO CALL. I CALLED CHRYSLER & THEY SAY THE FILE IS CLOSED THAT THE DM CALLED THE DEALER WHO SAYS THEY'VE HANDLED IT. STRANGE I HAVN'T HEARD THAT. THEY WANT TO "FIX" IT A 6TH TIME. I DON'T TRUST THEIR 6TH TIME WILL BE ANY BETTER. ARE OTHERS RUNNING AROUND WITH INCOMPLETE RECALLS & ARE UNAWARE? EVEN THE SIDE THAT HAS A LOCKING MECHANISM THAT WORKS DOESN'T TIGHTEN ON THE CHILDREN. I BELIEVE IT IS A FAULTY DESIGN. I WOULD BE GLAD TO SEND YOU A VIDEO OF THE PROBLEM TO HELP PROVE MY ALLEGATIONS. HELP. I BOUGHT THE VAN FOR THE INTEGRATED SEATS & NOW I HATE IT BECAUSE OF THE INTEGRATED SEATS. I FEEL THE KIDS ARE UNSAFE IN THEM & PRAY FOR THE BABIES WHOSE PARENTS HAVE NO IDEA. THANK YOU MICHELLE MAHOOD
BUILT IN CHILD SAFETY SEATS LOCK UP WHEN TRYING TO RELEASE CHILD.
THE SEAT BELT DOES NOT TIGHTEN PROPERLY, DOESN'T ROLL IN, THE DESIGN WITH CHILDREN'S LEGS STRAIGHT OUT CAUSES THEIR LEGS TO GO NUMB.
THE BUILT-IN CHILD RESTRAINT FAILED TO RELEASE SEAT BELT WITH 1 YEAR OLD CHILD INSIDE. THE MORE IT WAS PULLED, THE TIGHTER THE MECHANISM WOUND, UNTIL THE PLASTIC SHIELD WAS UP AROUND CHILDS THROAT. OWNER WAS FORCED TO CUT THE BELT TO RELEASE CHILD.
INTEGRATED CHILD SEAT FAILED TO RELEASE SEAT BELT WHILE A CHILD WAS RESTRAINED WITH IT. THE MORE THE OWNER PULLED, THE TIGHTER THE MECHCHANISM WOUND CAUSING THE OWNER TO CUT THE BELT WITH SCISSORS.
CHILD SAFETY SEAT HARNESS TIGHTENED UP AROUND CHILD'S NECK AND WOULDN'T LOOSEN. HAD TO PUSH/PULL TO GET HIM OUT. *AK
WHILE TRYING TO GET CHILD OUT OF CHILD SEAT, THEY UNBUCLKED THE STRAP AND TRIED TO PULL STRAP OVER CHILD'S HEAD, BUT THE STRAP JUST GOT TIGHTER, HAD TO CUT STRAP TO GET CHILD OUT OF THE SEAT. *AK *SLC
CHILD RESTRAINT SEATBELT RETRACTED AND TRAPPED A CHILD AND NEARLY CHOKED HIM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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