1996 Plymouth Voyager Owner Complaints

TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

NHTSA ID

10949081

Incident

Oct 10, 2016

Mileage

109,000 mi

TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL SNAPPING NOISE HEARD FROM THE VEHICLE. THE CONTACT SHIFTED INTO DRIVE; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WHEN THE SHIFTER WAS PLACED IN REVERSE, THE VEHICLE WOULD ONLY MOVE BACKWARDS BUT NOT FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER FOR AN ESTIMATE. THE DEALER ADVISED THE CONTACT THAT THEY COULD NOT DIAGNOSE THE VEHICLE OVER THE PHONE AND WOULD NEED TO INSPECT THE VEHICLE TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. MA 09/22/15 THE CONSUMER ALSO EXPERIENCED A PROBLEM WITH THE RADIATOR AND FAN RELAY. UPDATED 09/24/15*JB

NHTSA ID

10734021

Incident

Jun 3, 2013

Mileage

170,000 mi

TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THE ENGINE OIL LEAKED EXCESSIVELY FROM THE VEHICLE, WHICH REQUIRED OIL TO BE ADDED TO THE RESERVOIR EVERY FOUR DAYS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V006000 (ENGINE AND ENGINE COOLING:ENGINE:GASOLINE) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL, WHICH WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ID

10490325

Incident

Jan 5, 2011

Mileage

95,000 mi

TL*THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE SMELLED A FUEL ODOR. THE CONTACT NOTICED A FUEL LEAK FROM THE REAR OF THE FUEL TANK. THE DEALER STATED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.

NHTSA ID

10362782

Incident

Oct 25, 2010

Mileage

92,000 mi

TL*THE CONTACT OWNS A 1996 DODGE PLYMOUTH VOYAGEER WHEN THE VEHICLE WAS STARTED, THE FRONT WINDSHIELD WIPERS OPERATED WITHOUT BEING ACTIVATED. MOMENTS LATER, THE WIPERS WOULD SHUT OFF ON THEIR OWN. IN COLD TEMPERATURES, THE WINDSHIELD WIPERS WOULD BECOME STUCK TO THE FRONT WINDSHIELD. THERE WERE NO RECALLS FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE LESS 165,200. UPDATED 06/23/09. *LJ UPDATED 06/23/09.*JB

NHTSA ID

10272529

Incident

Jan 10, 2009

Mileage

165,200 mi

MY HUSBAND WAS DRIVING HIS 1996 PLYMOUTH VOYAGER VAN WHEN THE ENGINE STARTED RACING. HE WAS PULLING INTO A PARKING SPOT, AND WHEN HE TRIED TO STOP THE VAN, THE BRAKES COULD NOT STOP IT, AND IT HIT A CAR IN FRONT OF IT. HE PUT IT INTO REVERSE, AND IT KEPT GOING FORWARD AND HIT THE CAR HARDER. HE TOOK THE VAN TO A MECHANIC WHO RAN A DIAGNOSTIC TEST ON IT, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *TR

NHTSA ID

10251285

Incident

Dec 3, 2008

Mileage

128,000 mi

WE HAD A 1996 PLYMOUTH MINIVAN THAT HAS BEEN GIVING US PROBLEMS WITH ELECTRICAL AND ENGINE. IT WOULDN'T SHIFT, THE CRUISE CONTROL WOULD STICK, THE BATTERY WOULD BE DRAINED EVEN THOUGH NOTHING WAS LEFT ON. ON TUESDAY, DEC. 9TH 2008 WE MOVED OUR VAN TO CLEAR OUR DRIVEWAY OF SNOW. WITHIN 10 MINUTES IT STARTED ON FIRE IN THE DASH. SOMEWHERE NEAR OR IN THE GLOVE BOX. THE VAN IS A TOTAL LOSS DUE TO THE FIRE DEPARTMENT HAVING TO USE HIGH PRESSURE WATER,FIRE EXTINGUISHER, CUTTING WIRES AND FIRE/SMOKE DAMAGE. *TR

NHTSA ID

10251271

Incident

Dec 9, 2008

TL*THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. SINCE NOVEMBER OF 2003, THE TRANSMISSION HAS BEEN REPLACED THREE DIFFERENT TIMES. AFTER PURCHASING A BRAND NEW TRANSMISSION, IT FAILED AGAIN THE VERY SAME DAY AND NEEDED TO BE REPLACED AGAIN. THE CONTACT HAS HAD THE TOP HALF OF THE ENGINE REBUILT. THE VEHICLE IS STUCK IN DRIVE AND WILL NOT HOLD FLUID. THE FRONT WINDSHIELD WIPERS ACTIVATE WITHOUT A POWER SURGE IN THE VEHICLE. IN ADDITION, THE REAR BOLTS KEEP COMING OUT OF THE SHOCKS. THE CONTACT HAS TAKEN THE VEHICLE TO HAVE THE BOLTS TIGHTENED THREE OR FOUR TIMES. THE ENGINE IS TICKING AND SMOKING. THE SERPENTINE BELT SLIPS OFF IF IT GETS EVEN SLIGHTLY WET FROM SNOW OR RAIN. THE CHECK ENGINE LIGHT SPORADICALLY FLASHES ON AND OFF OR CONSTANTLY REMAINS ILLUMINATED. THE AIR CONDITIONER WAS COMPLETELY SERVICED; HOWEVER, IT CANNOT BE USED BECAUSE OF THE TRANSMISSION FAILURE. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 116,250. UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB

NHTSA ID

10237372

Incident

Nov 21, 2003

Mileage

116,250 mi

TL*THE CONTACT OWNS A 1996 CHRYSLER VOYAGER. AFTER PURCHASING THE VEHICLE, THE DEFOGGER FAILED TO OPERATE NORMALLY. THE DRIVER HAD TO STOP THE VEHICLE IN ORDER TO CLEAN THE WINDOWS. THERE HAVE BEEN SEVERAL FAILURES WITH THE VEHICLE SINCE IT WAS PURCHASED. THE ENGINE WAS REBUILT AND THE SERPENTINE BELT WAS REPLACED ON FIVE OCCASIONS. THE STEERING WAS REPLACED INCORRECTLY BY A DEALER AND WAS AUTHORIZED BY THE MANUFACTURER TO BE REPLACED. THE BRAKES AND THE HEATING SYSTEM WERE REPLACED UNDER THE EXTENDED WARRANTY; HOWEVER, THE BRAKES WERE REPLACED FOUR TIMES. THE CONTACT WAS CHARGED $100 PER VISIT. INVOICES ARE AVAILABLE IF NEEDED. A COMPLAINT WAS ALSO FILED WITH THE STATE ATTORNEY GENERAL. THE CONTACT IS DISABLED AND AWARE OF THE SAFETY RISK INVOLVED IN THE NUMEROUS VEHICLE FAILURES. ON MARCH 27, 2008, THE DEALER REPLACED THE MANIFOLD AND CYLINDER. ON APRIL 14, 2008, WHILE MAKING A RIGHT TURN AT APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE DEALER STATED THAT THEY REALLY CARE ABOUT THEIR CUSTOMERS AND WOULD BE WILLING TO DO A BUYOUT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 80,995.

NHTSA ID

10225109

Incident

Nov 12, 2004

Mileage

68,000 mi

I OWN A 1996 PLYMOUTH VOYAGER AND ON THIS MIN VAN THE WIPERS ACT VERY ERRATIC. THEY WORK WHEN THEY WANT. SOMETIMES THEY WON'T SHUT OFF AND OTHER TIMES THEY WILL NOT COME ON AT ALL OR STOP RIGHT IN THE MIDDLE OF YOUR VIEW. I ALSO HAVE AN ISSUE WITH THE SERPENTINE BELTS POPPING OFF THE DRIVE LINE LEAVING YOU WITH NO POWER STEERING OR POWER BRAKES AND COMPLETELY DISABLES THE VEHICLE. I ALSO EXPERIENCE ISSUES WITH THE REAR SHOCKS. THE BOLTS COME LOOSE AND DETACHES THE REAR SHICK FROM THE VAN LEAVING IT QUITE UNCONTROLLABLE WHILE DRIVING. ALL 3 ISSUES HAPPENS ON MANY OCCASIONS. ALL 4 OF THESE DEFECTS MAKE THIS VAN VERY DANGEROUS TO DRIVE OR TRAVEL WITH. CURRENTLY MY VAN IS SITTING IN MY DRIVE WITH A BAD TRANSMISSION. I HAVE OWNED THE VAN FOR 5 YEARS NOW AND IN 5 YEARS I HAVE BLOWN 3 TRANSMISSIONS. *TR

NHTSA ID

10209285

Incident

Aug 22, 2003

Mileage

116,250 mi

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED, AN ODOR OF GASOLINE WAS NOTICED AND A PUDDLE WAS SEEN UNDER THE FUEL TANK. AN INDEPENDENT MECHANIC INSPECTED THE FUEL TANK, CONFIRMED THE LEAK AND INFORMED THE CONTACT OF RECALL# 69V002000. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE GAS TANK WAS REPLACED. THE CONTACT NOTICED ANOTHER LEAK FROM THE FUEL TANK AND RETURNED THE VEHICLE TO THE SERVICE DEALER, WHO REFUSED TO FIX OR REPLACE THE TANK AS THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED.

NHTSA ID

10166553

Incident

Aug 25, 2006

FRONT STRUT TOWER CORROSION PERFORATING ATTACHMENT SURFACE ON 1996 CHRYSLER GRAND VOYAGER. ATTACHMENT POINT DETERIORATES CAUSING THE FRONT SUSPENSION TO COLLAPSE MAKING THE VEHICLE UNABLE TO STEER CAUSING COLLISION WITH ANOTHER VEHICLE OR OBJECT UNAVOIDABLE. *NM

NHTSA ID

10156516

Incident

May 1, 2006

Mileage

138,800 mi

THIS IS NO EVENTS LEADING UP TO THIS YET. I OWN A 1996 PLYMOUTH VOYAGER SE, THE STRUT TOWERS ON BOTH DRIVER AND PASSENGER SIDE UNDER THE HOOD ARE RUSTING OUT. THE TOWER HAVE NOT BEEN REPLACED YET DUE TO CHRYSLER TELLING ME THE PARTS FOR THE FIX ARE BACK ORDERED, AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IF ONE OF STRUTS WHERE TO COME THROUGH, GOD KNOWS WHAT MIGHT HAPPEN. THIS SEEMS TO BE AFFECTING 96-00 CARAVANS AND VOYAGERS, PERSONALLY SEEN IT AND ON-LINE FORUMS. I HAVE HAD DIFFERENT 96 AND 97 WITH THE SAME PROBLEM, HAVE SINCE SOLD THEM. *JB

NHTSA ID

10151268

Incident

Dec 14, 2005

DT*: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 02V293000, CONCERNING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND GAVE VERBAL AUTHORIZATION TO PERFORM RECALL REPAIRS. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS THEY REFUSED TO PERFORM THE WORK BECAUSE THE VEHICLE DID NOT DEMONSTRATE THE PROBLEMS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED, AND THEY AGREED WITH THE DEALER THAT THE RECALL WORK SHOULD NOT BE PERFORMED IF THE VEHICLE WAS NOT SHOWING SIGNS OF THE DEFECT. BECAUSE THE RECALL WORK WAS NOT PERFORMED THE CONTACT FELT THE AIR BAGS MAY DEPLOY WITHOUT WARNING AND CAUSE AN INJURY. *AK

NHTSA ID

10146550

Incident

Dec 27, 2005

Mileage

73,687 mi

THE HEADLIGHT LENSES ON MY 1996 PLYMOUTH VOYAGER VAN ARE DETERIORATING. YOU COULD SAY THEY ARE FOGGING UP. I LOOKED AT THEM WITH A MAGNIFYING GLASS AND IT LOOKS LIKE THERE ARE TINY CRACKS. IT IS DEGRADING THE LIGHT EMANATING FROM THE LENSES TO SUCH AN EXTENT THAT NIGHT DRIVING IS REALLY DANGEROUS. MY BRIGHTS ARE DIMMER THAN MOST CARS' LOW BEAMS. *NM

NHTSA ID

10143864

Incident

Nov 28, 2005

DT: THE CONTACT STATED SINCE THE PURCHASE OF USED VEHICLE THE DEFROSTER DID NOT WORK. WITHOUT USE OF THE DEFROSTER THERE WAS POOR VISIBILITY. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THIS PROBLEM. HOWEVER, THEY HAVE BEEN UNABLE TO CORRECT THIS PROBLEM. THE MANUFACTURER WAS CONTACTED , AND THEY OFFERED NO ASSISTANCE. *AK UPDATED 11/29/2005 - *NM

NHTSA ID

10141757

Incident

Nov 18, 2004

Mileage

63,000 mi

DT: THE CONTACT STATED THERE WERE SEVERAL SAFETY DEFECTS WITHIN VEHICLE. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES. THERE WAS A PROBLEM WITH THE DEFROSTING SYSTEM, THE AIR CONDITIONING BELT, HEATER CORE, AND HEATER BLOWER, THEY WERE ALL REPLACED. THE REPLACEMENT OF THESE PARTS DID NOT SOLVE THE DEFROSTING PROBLEM. THE STEERING COLUMN SHOOK WHILE DRIVING AT NORMAL SPEEDS. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE SOURCE OF THE STEERING VIBRATION. THERE WAS A SQUEAKING NOISE IN THE BRAKES. THE DEALER SAID THIS WAS NORMAL BECAUSE THE VEHICLE WAS NOT IN USE FOR A LONG PERIOD OF TIME. THE DEALER INDICATED THE NOISE WOULD END WITH NORMAL USE, BUT THE NOISE CONTINUED. *AK UPDATED 12/7/2005 - *NM

NHTSA ID

10141538

Incident

Nov 19, 2004

Mileage

63,320 mi

DT: THE LEFT AXLE BROKE ON 9-18-04. THERE WAS NO WARNING BEFORE THE LEFT AXLE BROKE. THE CONSUMER WAS ATTEMPTING TO PULL OUT FROM A STOP LIGHT. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE BREAKAGE. *AK *NM

NHTSA ID

10135415

Incident

Sep 18, 2004

Mileage

94,785 mi

DT: THE CONSUEMR RECEIVED A RECALL CONCERNING CLOCK SPRING IN HIS 2000 DODGE CARAVAN. THE CONSUMER ALSO OWNS A 1996 PLYMOUTH VOYAGER WHICH IS HAVING THE SAME PROBLEM AS THE CARAVAN. THE CONSUMER BELIEVES THE CLOCKSPING IN THE VOYAGER IS ALSO DEFECTIVE AND BELIEVES IT SHOULD BE COVERED UNDER THE SAME RECALL AS THE CARAVAN. THE DEALER INDICATED THAT THE 1996 VOYAGRER WAS NOT INCLUDED IN THE RECALL. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK *NM

NHTSA ID

10130997

Incident

Jun 15, 2005

Mileage

132,000 mi

THE LEFT STRUT TOWER ON OUR 1996 PLYMOUTH VOYAGER VAN WAS RUSTED OUT. THE RIGHT TOWER APPEARS TO BE IN GOOD CONDITION WHICH SEEMS TO BE ODD THAT ONE IS BAD AND THE OTHER IS FINE. MAKES ME THINK THAT THERE WAS A DEFECT IN MATERIALS. I CALLED THE DEALER THAT WE BOUGHT THE VAN FROM AND HE WAS AWARE OF THE PROBLEM. WE WERE GOING TO DRIVE THE VAN ON A 2000 MILE VACATION AND I WANTED TO BE SURE THAT IT WAS SAFE TO DRIVE. HE TOLD ME THAT HE WOULD LOOK AT IT BUT THAT IT WAS PROBABLE SAFE TO DRIVE. I HAPPENED TO TAKE IT TO A DEALER THAT WAS CLOSER BY MY WORK. THE DEALER SAID THAT IT WOULD BE OKAY TO DRIVE AND MAYBE I WOULD WANT TO GET IT FIXED AT A LATER TIME. THE FOLLOWING DAY I THEN TOOK IT TO THE DEALER I BOUGHT IT FROM JUST TO BE SURE. THAT DEALER SAID THAT HE HAD NEVER SEEN ONE SO BAD AND THAT HE SAID THAT IT WAS NOT SAFE TO DRIVE. AFTER SEEING THAT DEALER I STOPPED AT TWO DIFFERENT BODY SHOPS, THEY BOTH SAID THAT IT WOULD NOT BE SAFE TO DRIVE. I HAD THE TOWERS FIXED AT ONE OF THE SHOPS AT A COST OF $500 +. I HAVE INVESTIGATED ON LINE AND AM NOW AWARE THAT THIS IS AN ON GOING PROBLEM WITH 1996 TO 2000 VOYAGER VANS. I WAS VERY UNHAPPY WITH THE FACT THAT ONE OF THE DEALERS THOUGHT THAT IT WAS FINE. I TOLD HIM THAT WE WOULD BE DRIVING TO YELLOWSTONE PARK. AFTER HAVING COMPLETED OUR TRIP I REALIZE THAT IF THE TOWER HAD FAILED WHILE I WAS DRIVING IN THE MOUNTAINS IT COULD HAVE CAUSED AN ACCIDENT AND THE RESULTS COULD HAVE BEEN DANGEROUS TO MY WIFE AND THREE SONS. *JB

NHTSA ID

10134680

Incident

Jul 21, 2005

1996 PLYMOUTH GRAND VOYAGER SE, HEADLAMP LENSES TURN OPAQUE WHEN THEY AGE UNTIL THEY REACH A POINT WHERE IT IS DANGEROUS TO OPERATE THE VEHICLE AT NIGHT. I CALLED A DEALER AND HE SAID THEY ARE MADE OF PLASTIC AND IT IS UP TO THE CONSUMER TO REPLACE THEM AT A COST OF $558.00 ($279.00 EACH). I CONSIDER THIS A SAFETY DEFECT - THE LENSES SHOULD BE MADE OUT OF A MATERIAL THAT DOES NOT DEGRADE SIGNIFICANTLY WITH AGE. *JB

NHTSA ID

10132089

Incident

Aug 1, 2005

DT: THE CONSUMER STATED THE SLIDING DOOR ON THE DRIVER'S SIDE REMAINED IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED WITH THE KEY OR FROM THE INSIDE. THIS IS A POWER DOOR LOCKING MECHANISM. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER, BUT HE PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THIS COMPONENT IS NO LONGER UNDER WARRANTY. THE CONSUMER DOES NOT HAVE THE ADDRESS FOR THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. *AK

NHTSA ID

10128122

Incident

Jul 1, 2005

DT: THE CONSUMER NOTICED A LINE OF RUST UNDER THE HOOD WHERE THE VEHICLE MOUNTS TO THE BODY. FRONT TWO STRUTS MOUNT INTO BODY WHERE THE PLATE CORRODED , AND IT WILL EVENTUALLY PUSH THROUGH. TWO WEEKS AGO REPLACED ONE OF THE STRUTS ON THE DRIVER'S SIDE BECAUSE IT PUSHED THROUGH PLATES. CONTACTED PLYMOUTH , WHO WAS IGNORING THE PROBLEM.*AK THE UPPER STRUT TOWER CORRODED. *JB

NHTSA ID

10125763

Incident

May 20, 2005

Mileage

152,000 mi

DT: THE CONSUMER STATES THAT THE STRUT TOWERS RUSTED PREMATURELY. IT HAS BEEN A PROBLEM FOR ABOUT 6 MONTHS. THE CONSUMER COULD HEAR THE STRUT TOWERS FALLING APART WHILE TRYING TO STOP OR HITTING A BUMP IN THE ROAD. THE CONSUMER CAN FEEL THE PROBLEM WHEN HE IS DRIVING. THE CONSUMER HAS TAKEN THE VEHICLE TO CHRYSLER DEALERSHIPS AND THEY CAN NOT REPAIR THIS UNTIL THERE IS A RECALL WITHOUT CHARGE. THE CONSUMER IS GOING TO HAVE TO BUY THE STRUT TOWERS AND FIX THEM HIMSELF BECAUSE HE CAN'T AFFORD TO HAVE THE DEALERSHIP REPAIR THE PROBLEM. THE CONSUMER HAS CALLED THE MANUFACTURER AND THEY RESPONDED BY TELLING THE CONSUMER THAT THERE WAS NOT A PROBLEM WITH THE TOWERS. THIS IS PART OF THE FRONT STRUCTURE OF THE VEHICLE ON THE SUB FRAME. *JB

NHTSA ID

10128578

Incident

Jan 14, 2005

Mileage

125,000 mi

1996 PLYMOUTH VOYAGER SUDDENLY ACCELERATED BACKWARDS WHILE IN REVERSE RESULTING IN THE VEHICLE HITTING A PARKING METER AND A CURB SIGN POST. *MR *NM

NHTSA ID

10130188

Incident

Jun 18, 2005

Mileage

75,000 mi